Hotels Near Playa Lagarto, Cancun in Cancun

I enjoyed this hostel a lot! It had a nice vibe and the people were very accommodating! It was also colorful and I liked the people and the common areas. The hostel was chill but fun at the same time!

The photos on Trip are 10 times better than the hotel itself the shower is cold there was no remote control for the air conditioning and they charge a fee upon arrival for cleaning the room which is not registered on the reservation otherwise overall it remains correct to spend a few nights in the hotel but nothing more.

I can't say enough good things about this hotel, I just had the best time here. I do want to say that I am absolutely not a resort person who goes to an all-inclusive and spends all their time in the resort, doing the resort activities and hanging out by the beach all day. I spent a total of 8 days at this resort and half of those I was out the entire day. The 4 days I did spend at the resort I mostly just hung out on my balcony (which was FANTASTIC) reading. I didn't do any resort activities, I didn't listen to any of the evening entertainment, etc. I did eat at the restaurants, which were all very very good. I did seriously enjoy my balcony, which was one of the ocean view balconies that has 2 loungers instead of a chair and a hammock (I would not have enjoyed the hammock, so this turned out great for me). I also ordered room service multiple times, which sometimes took a little while and once they messed up my order, but the food was very good, and hot, and you could order it even late at night which was nice. Service across the property was great, everyone was extremely friendly, and I needed help a couple of times with random stuff and they bent over backwards to help me out. Couldn't have asked for better service. The location is great, very walkable to restaurants and stuff, and the property is really very nice. Overall I had a great time and I would happily stay here again.

As soon as we arrived and waited in line for almost an hour to check in I was told that the swim-up room I had reserved and already paid for was not available due to the fact that they were doing maintenance on the pools. I told them that if I had been informed of this before I flew down here I would have canceled the trip. The front desk clerk apologized for any inconvenience and told me he would have a bottle of wine delivered to my room. I told him that a bottle of wine does not make up for the difference in the price of the room I reserved and one of their regular rooms (about $500 difference for the week). We went to the room and they had placed us in a lagoon side room that is right above the main street in Cancun, you can definitely hear the traffic from the room and it had two twin beds rather than a king that we had reserved. Needless to say, this was terribly disappointing. It took another 6 trips to the front desk and moving our belongings three times before we finally were given the room we had already paid for. The person who finally helped us get this resolved wasn't a manager or a front desk person, it was one of the bellmen who saw a couple who had been messed around and he decided to help out. So I overpaid them and my travel agency and neither one of them will refund me the difference in the rooms. Oh, did I mention that I have been dealing with Expedia ever since my return home September 25th?

There were no major issues during our stay. Excellent service! Tips: Bring plenty of $1s for tipping. I'd recommend tipping around $1 per drink and $5-$10 per meal, more for above-and-beyond service.) Take care of the staff and they will take care of you. Meals: Know the dress code before you dine. The sushi restaurant at Umami doesn't require reservations and the food was amazing. Ivonne, our server, provided superior service. Also, as a vegetarian, I was happy that most of the menus indicated which items were vegetarian, but it was a little frustrating at the buffets to not know which items had meat. For example, at breakfast, I didn't know that the refried beans were made with lard. (However, when we asked about it, the staff offered to accommodate my dietary restrictions the next time we dined. Unfortunately, it was too late as we were leaving early the next morning.) Drinks: The drinks were excellent, I recommend getting a michelada (beer with lime and clam juice). Pools: There are two pools, a pool with a bar (not a swim-up bar) and another with hot tubs. There were plenty of daily activities at the main pool. Rooms: Our room (standard) was great, two double beds. No issues with cleanliness or maid service. I loved that there was a magnifying mirror for putting on makeup in the bathroom. The lighting in the bathroom was also good for makeup/grooming. There was a hairdryer. Toiletries provided included shampoo, soap, body wash, and lotion. There was an iron and ironing board. The mini-fridge was stocked daily (not by the maids, a different person kept the fridge stocked) with a Sprite, a Coke, 2 large waters, and two beers. (If you need more water, just ask at the front desk.) There's also a coffee pot in the room. All-inclusive: Know ahead of time what's included in the all-inclusive package and/or don't assume; just ask! The all-inclusive does NOT include room service, premium drinks, spa services, certain menu items, or tips. Also, there are some restrictions regarding the Italian restaurant and Umami, but you can eat at Umami without reservations; you only need reservations to sit at the hibachi bar. I made sure to read a lot of reviews for Hotel NYX before this trip; the negative ones seem to be written by disgruntled guests who were rude to the staff or upset about an issue they didn't report during their stay (waiting till they left to complain). Hats off to the guest experience manager who artfully responds to every single review.

I booked the Pyramid - Ocean Front room with two other couples based on the online reviews and the fancy brochure I perused online and I wish I could give it 5 stars. To begin with, I booked the Ocean Front room as this was supposed to be an adult-only block of rooms, yet they were not -- there were families with children in this block of hotel rooms, which was quite annoying as I was charged more for choosing the ocean front - adult-only room. Having to go up a set of stairs before reaching the elevators that would take us to our hotel room -- with luggage, mind you, was not fun at all. A huge design flaw. Check-in was fairly quick because we booked the rooms with the black wristband and so that was okay--we avoided a long line. The rooms were clean but the two bathrooms were extremely dated--not at all what you see in the pictures. The pillows were awesome and the bed was comfy enough. The alcoholic beverages were awful, awful, awful. They were extremely watered down and quite frankly a huge disappointment. The choices were extremely limited and what they offered was not good at all--not even the margaritas. The food was okay at the two buffet halls that we frequented----and as with every other review--we couldn't get a reservation at Careyes or Benazuza the nicer restaurants on the property--as they were booked well in advance. The Italian restaurant--La Trattoria was horrible--the food was undercooked and flavorless. We ended up leaving the restaurant and going to eat at the buffet hall--which is where ate for the rest of our stay. There's a lot of walking and a lot of little bridges throughout the property so wear comfortable shoes. The pool was nice and clean, but there wasn't really an adults-only area. We had no trouble finding lounge chairs and if you sit away from the swim-up bar, they do have poolside servers offering drinks--but again, watered-down versions of any alcoholic beverage requested. To get to the beach get ready to go down a huge set of stairs -- the water was very choppy, but if you like the waves like I do, then you'll definitely enjoy the beautiful blue-green water. If you booked your stay with JetBlue Vacations --as we did -- and you added the free transportation (Insider Experience) be sure to schedule your departure well in advance (3 days) or you will have to pay for a taxi to take you to the airport because they will not pick you up nor answer their phone. Also, have your info handy when you arrive at their bus/taxi pick-up location as you're going to need it to even get on the bus to be taken to your hotel. All in all a big disappointment--so I'm glad we only booked a 4-day/3 night mini vacation. We made the best of it and it was nice to get away, but we will definitely not be returning to this property.

After a night trip to the suburbs, we arrived at ADO Bus Terminal Cancun and stayed for one day. It is convenient because it is within walking distance from the terminal, and there are many restaurants as it is in the center of the city. There is a local park nearby and a night market (food and souvenirs), great for an evening stroll. Breakfast was served as a buffet and was ok.

The hotel is simple, very clean, the rooms are as shown in the photos and all the staff is very friendly. We enjoy our stay in the hotel completely, it has a very good location, we stayed almost everything, separated it in a safe area and with all that is required at hand: hospital, market 28, banks, restaurants, shops oxx, The hotel was very comfortable and the hotel was very comfortable and the hotel was very comfortable and very comfortable.

We spent our honeymoon in TRS hotel with my wife. Check in was very quick and smooth unlike some other reviews i read takes a few hours, maybe it was on a weekday. Francisco at the check in counter was very helpful , he helped us upgraded our room to swim up suit and it was amazing! Sostenes and Cesar assigned as our butler for our stay and they were very helpful as well and always smiling. One thing I’d like to mentioned is that they said they have 25 minutes complementary spa for us for our honeymoon, and the reception told us to meet at the lobby next morning at 8:30am to take us to breakfast and to tour us around the resort. But the next morning we realized we have to attend to the sales center where they wants to sell us some traveling package which we didn’t expect, altho they are all very nice but we spent two hours there listening to them on the first morning of our stay and it was our honeymoon. wish they would let us know earlier then I would rejected, and they said we had to attend in order to claim the complimentary spa which at the beginning they said it’s for our honeymoon. Anyways, For food I highly recommended Gaucho steak house, we tried the bone in steak and they grill them with charcoal and it was very delicious , but the second time we went the steak was over cooked a bit. During our stayed we joined two activities, one is water aerobic and paddling. Both instructor was very fun and especially Dente. He was super friendly and patient! Overall we are satisfied with our stay, and would recommend to our friends.