8000 José M. Tartak Ave, Carolina, 00979, Puerto Rico
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With a stay at Embassy Suites by Hilton San Juan Hotel & Casino in Carolina (Isla Verde), you'll be a 1-minute drive from Isla Verde Beach and 7 minutes from Condado Beach. This casino resort is 5.5 mi (8.9 km) from Plaza las Americas and 5.6 mi (9 km) from Puerto Rico Convention Center.Show More
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4.3/5Very Good·Great Location
Everything was very good, good installation, it has fast food nearby and good service.
Mobility Accessible One Bedroom King Suite with Roll-In Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Microwave Oven
Room Details
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10
Two Doubles Suite with Pool View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Microwave Oven
Room Details
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8
Two Doubles Studio
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Microwave Oven
Room Details
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9
High Floor 2 Double Suite
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Microwave Oven
Room Details
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10
King Studio
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Microwave Oven
Phone Accessibility for People with Hearing Loss
Private Toilet
Room Details
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12
Two Doubles Suite
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Microwave Oven
Room Details
Check Availability
14
Mobility Accessible One Bedroom King Suite with Tub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Microwave Oven
Room Details
Check Availability
9
King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Microwave Oven
Room Details
Check Availability
13
Mobility/Hearing Accessible King Suite with Tub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Microwave Oven
Room Details
Check Availability
14
Mobility/Hearing Accessible King Suite with Roll-In Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Microwave Oven
Room Details
Check Availability
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Guest Reviews(106)
4.3/5
Very Good
Verified Reviews
Cleanliness4.3
Amenities4.3
Location4.4
Service4.3
AI Summary
An AI-summarised snapshot of real guest reviews
Guests appreciate the complimentary breakfast with varied options and made-to-order omelettes, the hotel's prime location near the airport, beach, and attractions, as well as the friendly and attentive staff. It is also noted for its safety and suitability for families.
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Helpful
Not helpful
Maria
April 30, 2024
The room was smaller than i expected and the view was not very good . Both the bathroom and bedroom sink went down real slow . I have stayed there before and this was my most unpleasant stay
Guest User
May 17, 2023
We had a great time! Embassy Suites is a great hotel very close to the airport and Old San Juan. The suites are clean and spacious. The employees are really friendly and the ****** is great. ***********. Elizet Ortiz, the Assistant Manager for the ******. She is the greatest asset this hotel has!
Guest User
January 30, 2023
Front desk staff friendly, valet parking staff too. Pool was huge, loved the ****** & beds were very comfortable. Loved the place. They have a ******
Marco
September 10, 2022
I would stay again with pleasure
The service was excellent your breakfast was tasteful the employees are vibrant and well manor. I enjoyed my stay great rooms, pool and wonderful services throughout the entire day.
Eboni Mearieweather
August 27, 2021
The service was slow when it came to getting items. Also they dont do laundry daily. It was a basic hotel.
Ashley Peña
May 8, 2022
Todo estaba muy bien, intalacion bien, tiene comida rapida cerca y un buen servicio.
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Derick
February 7, 2024
No hot water in the shower I was surprised when I paid almost $400. Then after a certain time you can’t go in through the parking entrance you have to walk all the way around. Went to the pool and I had to interrupt the bartender cause he was busy talking to another guest didn’t even greet me nor acknowledged me until I interrupted. Never would I stay here again
Alondra
February 5, 2024
Really enjoyed the staff more than anything during our time here. They were so friendly and helpful and made this experience great! The building itself is a tad outdated but not bothersome
Donna
February 3, 2024
The bed was very comfortable. Breakfast was what I expected, good coffee. I liked having a court yard room. However the room was very dusty, the headboard, lamps.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
4.3/5
Health & safety measures
Thermometers available
Cleaning & disinfecting
Rooms are disinfected between stays
Property Description
Opened: 1997
Renovated: 2014
Number of Rooms: 339
With a stay at Embassy Suites by Hilton San Juan Hotel & Casino in Carolina (Isla Verde), you'll be a 1-minute drive from Isla Verde Beach and 7 minutes from Condado Beach. This casino resort is 5.5 mi (8.9 km) from Plaza las Americas and 5.6 mi (9 km) from Puerto Rico Convention Center.
Relax and unwind with massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a spa tub, a lucky night at the casino is the perfect end to the day. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at El Patio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Carolina? This resort has 12000 square feet (1115 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 313 air-conditioned rooms featuring refrigerators and microwaves. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Diving
Snorkeling
Hiking
Casino
Spa
Massage Room
Fitness Room
Public ParkingAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?
Prices at Embassy Suites by Hilton San Juan Hotel & Casino are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Embassy Suites by Hilton San Juan Hotel & Casino?
The closest airport is Luis Muñoz Marín International Airport. It is 4.3 km from the hotel and approximately a 9minutes journey by taxi.
What are the check-in and check-out times at Embassy Suites by Hilton San Juan Hotel & Casino?
The check-in time is after 16:00 and the check-out time is before 11:00.
Does Embassy Suites by Hilton San Juan Hotel & Casino provide airport transfer services?
No, the Embassy Suites by Hilton San Juan Hotel & Casino doesn't provide airport transfer services.
What amenities and services does Embassy Suites by Hilton San Juan Hotel & Casino have?
Embassy Suites by Hilton San Juan Hotel & Casino has the following amenities and services: Outdoor Swimming Pool, Diving, Snorkeling.
Does Embassy Suites by Hilton San Juan Hotel & Casino have a swimming pool?
Yes, Embassy Suites by Hilton San Juan Hotel & Casino has a pool. Pool type: Outdoor Swimming Pool.
Does Embassy Suites by Hilton San Juan Hotel & Casino have fitness amenities?
Yes, Embassy Suites by Hilton San Juan Hotel & Casino has fitness amenities.
Does Embassy Suites by Hilton San Juan Hotel & Casino provide Wi-Fi?
Please view the amenity list on the hotel page.
Does Embassy Suites by Hilton San Juan Hotel & Casino have non-smoking rooms?
Yes, Embassy Suites by Hilton San Juan Hotel & Casino has non-smoking rooms. Please view the hotel listing for details.
Does Embassy Suites by Hilton San Juan Hotel & Casino provide breakfast?
Yes, Embassy Suites by Hilton San Juan Hotel & Casino provides breakfast.