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Top rated hotels in Cebu

Marco Polo Plaza Cebu
4.5/588 Reviews
Cebu City
This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.
Radisson Blu Hotel, Cebu
4.4/5129 Reviews
Cebu City
The only word i can describe is that it is spectacular. The buffet breakfast was one of the best i have ever seen. So much variety. The room is clean and big. However, the carpet along the corridor kinda smells moist/ musty smell. Other than that, i really have nothing to pick on. Everyone is so helpful and kind. I had a fall and wanted somthing to help me clean my wound. The front desk sent up a nurse to make sure i am alright. There is always someone greeting you at every point of the hotel, so welcoming. Definitely will come back here again.

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Local Travel Info

Number of Hotels64
Number of Reviews3,939
Lowest Price£12
Highest Price£1,345
Average Price (Weekends)£114
Average Price (Weekdays)£113

Cebu Beach Hotel Guide

Looking for hotels in Cebu? Trip.com is a great place to start. Book hotels in Cebu via the Trip.com website or app, it's easy and hassle-free. You can stay 3-5 days at hotels in Cebu without running out of things to do. Located in Philippines, Cebu is a well-known and vibrant city.

Every day, travelers worldwide arrive at Mactan-Cebu International Airport to start their vacations and business trips in Cebu.

You don't have to worry about accommodations when traveling to Cebu. Here, there are more than 289 hotels for you to choose from. There are many well-known chain hotels in Cebu. Marriott is the top choice of many travelers in Cebu. In Cebu, there are hotels under the Marriott brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Marriott. Mandarin Plaza Hotel Cebu in Cebu is a favorite among Trip.com users. Many tourists also stay at Castle Peak Hotel Cebu.

If you stay at a hotel in downtown Cebu, nearby attractions like Taoist Temple, Fuente Osmena can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Chocolate Island, Fort of Kota Park, ScubaCrew Malapascua. The most popular attractions for tourists in Cebu are Casino Filipino, Nalusuan Island, Magellan's Cross. With a developed commercial area, visitors can head to Alaya Center, SM City Cebu, SM Seaside City for a great shopping experience.

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