Quest Hotel & Conference Center Cebu Reviews

Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the peaceful ambiance despite being right in the city center. It’s great to know our location worked perfectly for you. We look forward to welcoming you back for another relaxing stay soon!Best regards,Quest Hotel Management

Response from Property: Dear Valued Guest,Thank you so much for your thoughtful review! We're thrilled to hear you loved the water pressure and enjoyed the massage room service—it’s always great to know our guests are able to relax and feel pampered. We also appreciate your kind words about our team!We apologize for the inconvenience with the towel service and the noise from neighboring rooms and outside. Your feedback is very helpful, and we’ll definitely look into how we can improve in those areas to make future stays even more comfortable.We hope to have the chance to welcome you back again soon for an even better experience!Best regards,Quest Hotel Management

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We're so happy to hear you enjoyed the comfort, convenience, and central location of Quest Hotel Cebu. It’s great to know the buffet made a positive impression too! We look forward to welcoming you back on your next visit.Best regards,Quest Hotel Management

Response from Property: Dear Mark Emil,Thank you so much for choosing to stay with us again! It truly means the world to us to have loyal guests like you. We’re delighted to hear that you returned and we hope your stay was just as enjoyable and comfortable as the last time.If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back again soon!Best regards,Quest Hotel Management

Response from Property: Dear Natnat Monleon,Thank you for taking the time to share your experience with us. We’re delighted to hear that you found our rooms clean and tidy, and that you would recommend our hotel. However, we sincerely apologize for the incident at the pool area and any inconvenience it caused. Guest safety is extremely important to us, and we appreciate your valuable feedback. We are reviewing our procedures and signage to ensure a safer environment for all our guests.We’re glad our Duty Manager was able to assist during your stay, and it’s heartening to know that despite the mishap, you would still choose to stay with us again. We look forward to welcoming you back and providing an even better experience.Best regards,Quest Hotel Management

Response from Property: Dear Esang,Thank you for the kind words! We're delighted to hear you enjoyed your stay and that our team made you feel welcome. We'll be sure to share your compliments with them. Looking forward to seeing you again soon!Best regards,Quest Hotel Management

Response from Property: Dear Angela,Thank you for your kind words! We’re glad you found our location convenient and enjoyed the clean rooms. Our team takes pride in being approachable and helpful, so your feedback means a lot to us. We hope to welcome you back soon!Best regards,Quest Hotel Management

Response from Property: Dear Melanie,Thank you for choosing to stay with us during Sinulog! We’re delighted to hear you enjoyed our convenient location and found our staff friendly and helpful. It’s great that you appreciated being close to Ayala Mall, 7/11, and local restaurants. We hope to welcome you back for another memorable trip to Cebu soon!Best regards,Quest Hotel Management

Response from Property: Dear VictorUh,Thank you for sharing your feedback! We're glad to hear you appreciated our convenient location, clean facilities, and the quality of our breakfast and service.We understand your concern about the traffic noise and will certainly take note of it as we continue looking for ways to improve our guests’ comfort. Regarding the breakfast charges, we do offer room packages that include breakfast, and our team is always happy to help guests choose the best option for their needs.We truly value your comments and hope to welcome you back for an even better experience.Best regards,Quest Hotel Management

Response from Property: Dear Valued Guest,Thank you for your continued support and for taking the time to leave a review. We're glad to hear you enjoy our location and find value in our rooms. It's always a pleasure to welcome returning guests like you.We sincerely apologize for the recurring issue with the sink and shower drains. Your feedback is extremely helpful, and we’ll be addressing this with our maintenance team right away to ensure it doesn’t affect your future stays—or those of any other guests.We truly appreciate your loyalty and look forward to welcoming you back again soon, with everything in perfect working order!Warm regards,Quest Hotel Management

Response from Property: Dear Valued Guest,Thank you for staying at Quest Cebu! We truly appreciate you highlighting the best aspects of our hotel. We’re delighted to hear that you enjoyed your accommodation. At Quest Cebu, we strive to provide a unique and memorable experience, and we’re thrilled to have exceeded your expectations. We look forward to welcoming you back on your future travels!Best regards,Quest Hotel Management