Microtel By Wyndham Changsha Xingsha

The environment is very good, the room is clean and comfortable! The service is also very good. Ale at the front desk has good service and provides gifts for children. The hotel is smart and there is a robot that can deliver takeaways to the room!

The hotel is newly opened, the overall hardware facilities are very new, the room is very large and clean. In terms of software, Ms. Xie Wen at the front desk is very nice. I encountered a small episode during the journey and actively helped me solve it, and also recommended local food to us. The hotel price is very cost-effective in this price. Recommended to everyone!

first. This is not a hotel at all, but a hotel apartment. Only 21-23 (maybe 22-24, I can't remember) three floors are theirs. Two things happened. First, I arrived at around 11pm on the day of check-in. The room had not been cleaned yet. The leftover food from the previous customer was still on the table. I recorded a video to prove it. After calling customer service for a long time, no one came to take care of me, so I had to go downstairs from the 20th floor to the lobby. It was already about 11:45 in the evening, but the lady at the front desk said that the room was full, and she insisted on going up. Lou had to personally confirm certain things before he could arrange a new room for me. I said that arranging a guest room was not something the system had to check? Why do you have to go up to make arrangements? She left a message saying that there were guests who were not checking in and there might be a room available, so she went up, leaving me and an unsuspecting front desk person who had just taken over the shift. So I started waiting hopelessly in the lobby. No one told me what the situation was. But luckily, while my patience was gradually wearing away, a pair of guests came down to check out. They had only been here for an hour. The reason for checking out was that the smell of formaldehyde in the room was too strong. When I heard this, I I had a vague feeling in my heart that it was these two people who were not checking in because of the guests I mentioned earlier. Sure enough, at around 12 o'clock in the morning, the lady at the front desk finally came downstairs and said that there was a room available. I said that I didn't say there was no room just now. is it? If you go up and deal with something, there will be vacancies? Could it be that the formaldehyde room that others didn't want was cleaned up for half an hour and then came to me for use? I'm really grateful that the two check-out guests were still in the lobby. The front desk was unable to refute and could only admit it. She kept telling me that this was the only formaldehyde room. Later, I asked to record a video as evidence, but she only said I was able to discuss the matter with my superiors, and finally arranged a room for me that at least was not complained by other guests that day. But in fact, these were just psychological calculations at most. The actual room still smelled like an old-fashioned hotel, and I was also very curious. How can a new hotel apartment that even seems to be in the running-in period smell like smoke? I fell asleep at two or three o'clock that night, or the next morning. Then the second thing came. I was woken up by the sound of decoration at around 8:00 the next morning. When I checked in, I saw a sign at the front desk saying that there would be renovations from 9 to 6 o'clock. I was mentally prepared, but the renovations started at 8 o'clock! I called the front desk, and at that moment, I was told that they were a hotel apartment and only the third floor belonged to them, so they had no control over other people's renovations! Changsha is the transit point for my trip and the city where I transfer. The two incidents that happened broke up the rest time, which was originally a race against time for the connecting flight, and the check-in experience was quite bad! Video 1 is the untidy room arranged for me, and video 2 is the sound of renovation at 8 o'clock the next day, including impact drilling and knocking. The pictures are of leftover takeaways and untidy rooms, as well as a section of the elevator floor that is non-stop. If someone else was contracting several floors, it seems that the renovation would not be completed in a few months!

The accommodation environment, hygiene, etc. are pretty good and worth recommending, especially Xiao Xie at the hotel front desk, a sunny and cheerful girl with a really great service attitude.

The worst hotel I have ever stayed in, even a budget hotel! The outlet is out of power, so we won’t fix it! It's less than 10 degrees outside, and it's still raining lightly. The air conditioner can only turn on the cold air, not the warm air! The restaurant was closed and the breakfast served was cold! The laundry room is closed with no instructions! I have booked a room for two days, but I still have to renew my card every day! What age is this? You still need a deposit! Complained to the front desk, they looked indifferent and got no response! Bad review! Bad review! Worst review! ! !

It's okay, but the soundproofing is a bit poor.

The room is very small and inconvenient

It smells like decoration...~~