I have been a long-time member of this store for many years. I stay in Cameron Highlands every time I go on business. This time, my colleagues in the company organized a reservation online and we came to Ctrip together. It was very convenient. Since it is my first time to visit Ctrip, let me say a few words.
I have been staying there since 2018, and I have watched them continue to work hard. During the epidemic, the market was not good. When I went to other hotels, I could feel that due to the reduction of expenses, some small details in terms of service and equipment maintenance were somewhat regressed or lackluster.
But at Camerton, I can feel the enthusiasm of the staff every time I come here. The ladies at the front desk and the ladies in the guest rooms are very kind;
In terms of facilities, many other items have been added from the original single room: tea restaurant, laundry room, conference hall and the recently added gym.
We have also made progress in small details. Now every time we come to the hotel, there is a cup of hot tea at the front desk (yesterday I was sweating a little, so I was handed an ice drink), which is very considerate. There are also thoughtful snacks in the room, so I can go back to the hotel in the evening. It's quite late, so it feels good to have some snacks; there are more and more breakfast varieties than before, there are more and more special noodle dishes, and the exquisite pastries and salads are constantly changing.
I briefly said what I can feel. Maybe your efforts are much more than that. I didn’t see it. Wait for other guests to feel it. Come on, I believe that your efforts will be seen and your efforts will be rewarded.
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