Pros: The hotel is in an outstanding location for people wanting to be in the heart of Uptown Charlotte! Perfect for walking the entire Uptown area (which we did). It was our first time in Charlotte, and we were apartment hunting with our son. Beautiful city, highly walkable, and felt very safe. The public areas of the hotel are beautiful, classy, and clean. The bar was a wonderful end to a busy day, and the bartender was warm and welcoming. Cons: Major con...Bathroom door in the room was a sliding, frosted-glass door (like a "barn door"); therefore, there was no privacy in the loo! I don't know of many people who are comfortable using the toilet with no privacy. Very poor idea! Also, the wastebaskets, etc. in the room have all seen better days...chipped, worn. I know we live in an age of "recycle reuse...", but waste baskets should be lined with plastic, not simply emptied. I highly doubt they sanitize them after emptying. Toilets are original, not seat height. Carpets are worn in the hallways. The rooms and hallways are fine, but they need some care. Also, be advised internet is not included with your room; so be prepared to pay $10 per day (rip-off) or go across the street to Starbucks to use your computer. Overall, I would stay here again due to the convenience, safety, and location.