Anonymous User
August 28, 2023
There are two steps in the room. I almost fell down when I came out of the bathroom at night. It is very unfriendly to people with weak legs and feet. The quilt was not clean and there were all kinds of hairs on it. The ceiling was still stained with toys from previous guests. It shows how careless the cleaning is. The main purpose of staying in a hotel when going out is to find a clean place to sleep well, but this is obviously not achieved for me. Another hotel used facial recognition to enter the room, but when the face information was collected, I thought it was a public security authentication message and did not tell me that it was a message that the hotel was open. Is this disrespectful to the guest's personal information? I didn't know until I left the hotel that I could apply for a room card, so collecting facial information was not necessary. When I went out at night, there was a delivery person delivering food. The front desk told me that it could be delivered directly to the room. Although I don't often stay in hotels, I have never encountered a place where takeout can be taken upstairs. Although it is convenient for guests, the sense of security is instantly reduced to zero. So the room originally booked for two days was changed to one day. I stayed on this day because it was too late to change hotels and I had to make do with it for one night.
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