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We are staying in Grindelwald for a couple of days and we spent one night in this hotel. The location is a bit far away from the train station and it’s exhausting to carry heavy luggage over the slopes between station and hotel. The price is reasonable and the balcony view of Eiger is stunning. The hotel looks quite old where no ventilation system can be found in washroom. Wi-Fi signal is poor and we were unable to connect it in the room. We appreciate the breakfast as the food quality is good but seems the number of staff is limited. They are required to work in the reception for check in/out enquiries and at the same time busy rushing to the breakfast area to clean up the tables and food.

The hotel is a four-star hotel, the waiters are dressed in traditional clothes, the breakfast is delicious, and the coffee is very good. There is a free snack in the afternoon, but the drinks are paid. The hotel is located inside, some distance from the railway station, and it is Panshan Road. If you carry the suitcase, it is best to take the bus or contact the hotel in advance.

Grindelwald Train Station is less than a minute's walk away. The room is very clean and comfortable. You can open three large suitcases (and put them under the bed frame after opening). The windows in the room are large and a small fan is provided, so you don't have to worry about stuffiness when sleeping in summer. Breakfast is a classic continental breakfast, and the food is replenished very quickly. The staff is constantly walking around clearing the tables and checking the supply. Mainly because I don’t feel too happy eating breakfast while looking at the mountain view! The staff is also very friendly and enthusiastically recommends nearby hiking routes. I will still recommend staying here next time I visit. 

If you like the mountains and the views, it's great. The service is excellent and the reception treatment is very pleasant. You have to keep in mind that you do not go to a luxurious hotel, you go to a mountain hotel, and it complies with everything: good heating, parking next door, restaurant, you have the railway to go up and down right next door, etc.

Very quiet and beautiful hotel. It is very convenient if you drive by yourself, but it may be a bit hard to walk if you drag your luggage by yourself. I like the balcony outside the room the most. As soon as you open the door, you can see the snow-capped mountains opposite. The breakfast is also great and the service is very good.

The room was a bit small, as described, but the view was amazing.

Good location facing Eiger Peak

This is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all. The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of ​​walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.) The reasons I cried were: 1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered. 2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me. 3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room. (I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...) 4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it. To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian. [I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.] Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room. Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note.

Get off at the Grinderwald train station, then take bus 121 or 122, and then push the luggage up a slope. The B&B is halfway up the slope. We were too tired, so we got off the bus and called the boss to pick us up. The shuttle fee was 10 francs for a short 2-minute round trip. I was so sad~~~ There are really beautiful views everywhere, the B&B environment and breakfast are good There are many Asians staying here.

The hotel staff was extremely accommodating and helpful! Everyone wore a smile as they greeted us. The location is great and the view of the mountains is unbeatable. Will definitely be staying here again on our trip back! Shuttle service is super convenient (Joao was great and unmatched driver) getting to and from hotel/station.