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The 14th century house, the building itself is very beautiful and amazing. Breakfast is on the top of the building, the scenery is great, and you can see a large area of medina. The room facilities are also good, basically have everything they should. But the old house also has problems. The soundproofing is too poor. There is a room on the second floor that can be heard up and down by the elevator, and the noise in the aisle will be loud. It was already evening on the day of arrival, and when I entered the house, I rushed into the smell of disinfectant water. The biggest breakdown is that there are 4 power jumps in 2 nights. This kind of thing happens in such a house is really scary. When the staff said that this had never happened before, it made people feel even more terrifying. The traffic is fairly convenient, you can park nearby, and you don’t have to drag your luggage for too long. But this location is actually quite far away from the regular old city activity area, and the shortcuts in the old city don't dare to go at night. We wanted to take a taxi on the side of the road at about four or five o'clock. It was difficult to take a taxi. It seemed that the taxis were full of people. Leaving in the morning, I had to take a taxi to the CTM station. Since it is difficult to call a petit taxi at this location during the day, I asked the front desk to help book a private car. It takes about ten minutes and 100dhr. If you know you have been killed, you can only use this method. The girl at the front desk is very dedicated and feels like she is sitting there day and night. If you have any questions, just ask her, but it makes people feel that pushing dinner and spa is a bit too much, but I don’t say anything if I refuse. Woke up the morning before leaving and helped us pack breakfast.

Nunca he tenido una tan mal experiencia. No tengo palabras por el comportamiento absolutamente incorrecto de la mujer de la recepción, Hasnae. Nos cargaron a posteriori las 3 noches de alojamiento a pesar de que no estuvimos ninguna, ya que tuvimos que marcharnos del sitio la primera noche por todas las complicaciones que hubo a partir del primer momento. Llegamos sobre las 16.30h, después de haberles avisado que estábamos en tren y que llegaríamos en breve. Desde el minuto 1 la impresión que tuvimos fue de un sitio que no estaba acondicionado para recibir huéspedes, el alojamiento estaba en obras. Nos dijo que teníamos que esperar un poco antes de subir a la habitación. Esperamos más de una hora y media abajo para poder tener acceso a la habitación, después de 6 horas de vieje. Los baños de la planta baja estaban muy sucios (con calzoncillos por ahí) y, aparte de materiales de obras (sacos de cemento y demás), había mucho polvo por las escaleras. La habitación era más pequeña y agobiante de lo que parecía en foto y tampoco el baño se correspondía al que aparecía en las imágenes. Esto es lo de menos. No había ni gel de ducha ni champú, tal como tenia que estar incluido, y tampoco se nos facilitaron cuando se lo preguntamos. Bueno, puede pasar. Volvimos en la noche después de cenar y nos encontramos con cucarachas en la habitación y en las camas. En la recepción no había nadie y, sin tener otra opción, tuvimos que buscar otro sitio donde pasar la noche y al que nos desplazamos a la 1.00 de la madrugada. Al día siguiente el Riad había sido contactado por Booking, ya que nos habíamos puesto en contacto con la atención al cliente para avisarles de la situación y de que no podíamos quedarnos allí por no cumplir ni con lo mínimo. Pasamos por el Riad para explicarles todo lo que pasó personalmente y decirles que nos íbamos a quedar ya en otro sitio. Ni un ”lo siento” ni nada de eso. La mujer nos escuchó y, cuando nos dijo que teníamos que anular la reserva, le dije que tenían que anularla ellos y que desde booking necesitaban recibir un correo de confirmación de lo acontecido por su parte y de que no habíamos pasado ni una noche allí. Fuimos a hablar con ella dos veces y con la excusa de que ella no manejaba las reservas y que el dueño se encontraba en otra ciudad, nos dijo que me contactaría en una hora. Nunca volvió a contactar conmigo ni contestó a mi mensaje de whatsapp. Tampoco nos dio alguna ocpión para encontrarnos a medio camino. Nada. Nos cobró igualmente las 3 noches completas, sabiendo que estuvimos en otro sitio y que tuvimos que pagar allí también. Ha sido una muy mala gestión por una persona deshonesta y mentirosa que sólo está interesada en el dinero y que no sabe ni siquiera qué quiere decir dedic**** a esta profesión. Nos sentimos decepcionadas. Lo dejo a su conciencia. Que esta sed de dinero en detrimento de otras personas respetuosas y honestas le traiga a esa gente lo que se merezca en la vida y en su trabajo.

Outstanding value for money. The owner Namir has created a little tranquil oasis on the edge of the Medina. Communication from the start was excellent and he arranged an airport shuttle for us which takes all the stress away on arrival. We were welcomed with some mint tea and a brief overview of the local area. Our room, Dikra had a double glazed window to the street outside, which is quiet and a window into the inner courtyard. The room was a good size with a very comfortable bed and good quality white linen. WiFi worked okay in the room. The room also had a/c which was a blessing... the whole riad is very clean and well presented. Breakfast was very good, with eggs cooked to order and loads of tea and coffee. Namir arranged two private tours for us with a car and driver, which were very reasonable (Only slightly above joining a group tour, so great value). Our driver, Charif was a delightful character and really made our tours very enjoyable, stopping anywhere we requested and explaining everything along the route. I would highly recommend trying to get Charif as your driver if available, first class. All the family and Yousef, at Dar D'or could not do enough to make our stay a enjoyable one during our three nights stay. Highly recommended.....

Our stay at Riad Adarissa exceeded our expectations in every way. We selected it based on the reviews and its location in the Medina. The property itself is authentic old world Morroco and the hospitality was out of this world. They arranged a driver to meet us at the airport who took us to the walls of the Medina. Haddou, our host at the Riad, met us there and helped us navigate the winding streets to the property where we met Jean Claude the owner. Our guest room was very unique, nothing like the many chain hotels we stay in. But that’s exactly what we were looking for…an authentic Morrocan experience. What really made this stay exceptional was the service. We felt like guests in Jean Claude’s home and enjoyed many conversations with him over dinner. He couldn’t have been more hospitable. Haddou is an absolute gem and made our stay one we will remember forever. There was nothing he wouldn’t do to make our stay more enjoyable. His wife, Hanane, a trained chef, prepared our dinner all four nights of our stay. The food was so delicious and the hospitality so delightful we decided to enjoy all our dinners at the Riad. Our stay ended with Haddou leading us out of the Medina and making sure we were in a taxi headed to the train station. I find in my travel experiences that it’s the people that make a stay memorable and in this case unforgettable.

The breakfast was superb! The location is good, not far from Medina and Blue Gate. No one answered the phone number of the hotel, and the facilities were relatively old, especially the messy roof. It is a traditional house that Europeans and Americans like.

This is a very special hotel. We went here for a birthday trip, and it lived up to our expectations. The rooms are beautiful, and the hotel bar has an awesome view. The courtyard where breakfast is served is amazing. It was a little cool out, but we still chose to eat outside by the pool. The hotel staff was very accommodating. We used some of their guides which generally worked well. If you want to go to Meknes and other further places you should find your guides. Otherwise, it was a really great experience.

An absolutely amazing experience, we were treated like royalty during our stay! The Riad is stunningly beautiful and we were extremely comfortable and appreciative of the above and beyond hospitality. Especially enjoyed the rooftop dining. We visited several cities in Morocco however Fes was our favorite and we definitely will return to Riad El Amine on our next visit, it was a wonderful experience.