Steigenberger Hotel Köln

The hotel outside look a bit old but inside the room look very nice the room is big have alot Lots of space. The problem is when I arrive to the hotel around 13.00 the staff in morning shift very unpolite. We when there to put our bag and will go out for sightseeing but the words that she said to me very unpolite way. We know check in time is 15.00 we just want to keep our bag. She said it not check in this yet and she say you want to put your bag here? and I answer her yes that why am here she very unfriendly. She even not check my book. We are going out for sightseeing and come back around 16.30 the receptionist in the afternoon the lady who checking in me very friendly and helpful. After check in the room was nice but in the hotel the provider only 1 bottle of water. I call to receptionist the man pick up my phone I was asking more bottle of water he said hotel set only 1 bottle if you need more you have to pay i was shocked with his answer because in pullman Köln the have complimentary 2 bottles of water but this hotel give only 1 and this hotel no slippers in the room also if compare with pullman Köln I prefer pullman Köln is better. I don't know why this hotel get top 10 in the application of trip.com and Ranked 4th of trip.com.

Convenient location very much in the center of Cologne. I had a very decent view over the city on the highest floor which was very nice. Breakfast was ok but not very special. Overall a business hotel vibe.

Upscale luxury Hotel with view on the Köln Dom with an excellent breakfast with bubbles service monday to sunday!  The entire hotel is very professional and in discretion adjusted to all inquiries, expectable for a a Steigenberger Hotel! Totally recommended And many special thanks for the pleasant stay on cologne! Best regards  Aaron Noorzai

Clean hotel and great location. Their gym room is under renovation, so no comment.

Overall, it is a good place to stay in, and the room was super clean. They actually have a techno gym that has really all the equipment that someone needs for quick exercise. The location is pretty central and close to a lot of restaurants and cafes.