Hampton by Hilton Corby/Kettering Reviews

Not hot water? They said too many people had shower same time but there’s no water for all day The front desk guy kept saying there’s nothing he can do Please do not go there It’s 20 minute walking distance you need taxi to the airport

Great hotel, very clean, really friendly service, lovely continental & cooked breakfast, will definitely stay again. Perfect meeting space with charge points in the bar made our team meeting very easy.

Handy location near a few pubs, supermarket. I stay in the area for work and this is the nicest hotel to stay at in the area. Breakfast really good and very friendly staff.

To much recisum in the hotel, If you have brown skin the treat you differently

Excellent service

The location is a bit out of the way; I mistakenly booked an accessible room. The room was empty and the air conditioning was not effective.

As you would expect from a Hilton. Spotlessly clean. A great shower. No hanging about at the check in with plenty of staff on duty. Recommend.

The staff were AMAZING! So friendly, helpful, engaging. The team really made our stay. The location was a bit of shock, as in reality its in the middle of an nductrial estate. We arrived Xmas Eve, so there was no real dining options.

Rooms were comfortable an well eqed. Staff were extremely helpful polite and friendly. Excellent breakfast choice available.

For staff I would have choose worst , however dinner lady was very kind and polite. From the moment I enter hotel reception had attitude issues, did not wanted to provide my email, why you don’t question customer, that’s none of your concern. We are in 2023 what’s with the we need your email attitude. To preauthorise my card you only need my card and that’s it, don’t need to ask me why I don’t trust you or whatever. Just move on. In the room right side bedside full of dust so had to clean it ourselves. Overall whole experience ruined by receptionist from the moment of entry.

Slow IT system causing long delays at check in (that was the excuse anyway). On entering my room there where no pillows on the bed, but four obviously used ones on the sofa bed. As I left to start a night shift the issue was reported to reception. I was gobsmacked by the attitude of the young lady who was arrogant and dismissive of such a small issue. Housekeeping missed a couple of pillow cases, no drama we all make mistakes, just get them changed for when I get back. I won't bother staying there again, there's plenty of other options nearby.

Stayed four nights and the staff was friendly except for the last morning during checkout. Front desk lady seemed in a bad mood. Guests shouldn't get a feeling of that. Rooms are large enough but unfortunately they do not have small fridges. Would have been nicer. BUT : In my opinion, it is an absolute NO-GO if you cannot even open the windows (not meant to be opened if you wanted) in your room for some fresh air.

I Stay here several times a year and always feel the staff are not customer focused. After being greeted at the reception i always feel the staff see customers as invisible. When you come down for breakfast there is never a good morning the staff talk amongst themselves about what they did the day before or last night, one of them was telling there friend how she had been sick, not what you want here over breakfast. The lack of housekeepers not attending the room everyday is a sorry state of affairs but the price to stay there has not been reduced to reflect the reduced service. Breakfast really requires some attention, the scrambled eggs must come as a mix in a bag and then microwaved to within an inch of its life as it is served in large solid lumps, the sausages are the cheapest you could lay your hands on and the flavour is awful. The Free WIFI is obviously free as you can never get a connection unless you pay for it. I've been staying at the Corby Hilton for many years and seen a vast decline in the way it is run. I will in future be looking elsewhere to stay in the Corby area when i am on my travels

Check in was fantastic, efficient foreign last very welcoming. The rooms are standard, shower had not proper switch all a bit shabby. However we had a fire alarm at around 815pm this is where it went wrong. There was no staff on the hotel guiding people out!!!! There were three young ladies outside trying to get people into a meeting point!!! The most concerning comment from one if them was "if people are in there room then that's there problem!". There was not one member of staff on any floors supporting, there was no one in the exits helping anyone. If there were disabled or hard of hearing people it was tough no one to help!!! As a fire warden, you never put your self at risk, however you do ensure that your guests are supported and ensure that everyone that can , can get out.