Hotels near Specialty Equipment Market Association in Diamond Bar

We stayed 7 days so we were able to assess over the long term. Check-in was a breeze and each of the front-desk staff was polite and friendly. They were helpful and accommodating no matter the reason for the encounter, including a successful dry cleaning job overnight. The hotel lobby, breakfast room and lobby were homey and clean. The room was more than comfortable and spacious. It was clean and well kept. The bed was comfortable. The air conditioner was upgraded and QUIET—imagine that!!! You are able to control its functions also! Such a concept!!! Laundry facilities, although expensive at $4 per 30 minute wash and $4 per 45 minute dry worked as expected and completely dried clothes in one 45 minute drying session. One suggestion is that the washer needs to have the rubber around the front door sanitized once a week by housekeeping or other such service. This would eliminate the odor in the washer. I used a 99% sanitizer in the washer for each load, which worked adequately. The housekeeping staff was also exemplary. They were accommodating to my every request and went out of their way to make sure adequate supplies were placed into the room without being asked. They were respectful of sleeping hours but seemed to always be nearby whenever I needed something, whether it be extra or clean towels or an unexpected bed change. Thank you Ayres, We will certainly be back during our next visit to California.

Stayed here for 3 nights to attend a high school reunion. It is conveniently located in a quiet location and close to the freeways. Stayed on the 4th floor. The room was clean and the bed very comfortable. We had the daily breakfast which had a nice selection. Annie at the front desk was great. She was very friendly and helpful. Marco in the breakfast area was great too. He was very friendly and attentive. He kept everything clean and well stocked. Would definitely stay here again.

The overall feeling is good, the location is particularly easy to find, the room rate includes breakfast, the only disadvantage is that the noise along the highway is relatively large, it is recommended to pay another upgrade to a quiet area inside.

From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi

MY husband and I stay here quite often. Always clean, nice clean poo and really great since they have started serving breakfast again which includes waffles and bacon and all the other breakfast basics! We don't have children so always have our 5 lb, very well mannered chihuahua and the staff always ackwledgea her. While the area itself is not the greatest, they Have done a great job in keeping those who are not paying guests away. There are 2 things they need to work on which are the laundry rooms. They installed a new system which you can access via an app, and helps to avoid having to have quarters, but it doesn't work properly and very inconsistent which is the same as their ice machines. Maybe their equipment needs to be upgraded in an effort to keep up and operate with this newer technology. It they can get this ironed out they would get.a perfect 5 stars from me.

Great experience staying at the Pacific Palms Resort! The staff are all friendly and professional from the front desk to the restaurant servers, special kudos to Dante, Hector and Rogelio for their five star customer service, the facilities are clean and organized, my room had great view of the city skyline, the food at the restaurant was delicious 😋 I'm definitely coming back on my next visit to CA!

Yes, we flew by LAX but we drove & stayed here after arriving almost midnight so traffic was barely there. We left really early for a 6am flight at LAX on our way back so traffic was not there. The hotel was simple and clean; we were out and away to our destinations most of the time. The bathroom can use a vanity table, actually. Breakfast was spartan, to say the least. But we really enjoyed our stay as they clean & organize the room every day. Friendly non fussy service. Be ready with your IDs. Don't expect something grand; I was told they used to be part of the Super 8 chain but is now independent. We never got to use the swimming pool. We also saw a number of places to go for food and some shopping very near this hotel, which has one of its sides actually by the freeway.

I had a great time. I had just stood there 1 day and it was so clean, smelled clean, no problems at all. I'll be staying here while I'm in the area from now on

Basic amenities are what you’ll get and what you should expect; don’t think you’ll get anymore than that. We literally saw an arrest happen right outside our windows one morning.

It was repaired in 2023 and it was very new and there was a standard American breakfast. It was a minute drive from Roland Gang/St. Gabriel but the service was a bit insufficient (short staff/no toothbrush)