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Upon arrival the receptionist was awesome, friendly, helpful and a pleasure to communicate with. The house keeping staff was amazing and so friendly, 2 of the days I had food poisoning from a well known restaurant in durban and house keeping where always asking how I was and did I need anything. On the whole the staff are great. The only negative and it's not the hotel is the noise at night from the car park by the beach with people drinking (with loads of police close by) and playing music. Garden Court however can be very proud of there staff.

I stayed during the Easter holidays. Unfortunately due to the flooding the hotel had lots of cancellations. However I made it down to durban without any problems. My room was on the 15th floor. Nice large room with great views over the Indian ocean. Even got a nice birthday surprise upon check in. Recommend the breakfast buffet. Big selection of nice full English breakfast and some tea's and coffee. All the staff are very welcome and friendly all over the hotel. Easy to get taxis, close to the bus stop and beach.Safe location.Will stay here again.

At check-in we were welcomed warmly by Mr. Mhize :) Our room was nicely done but deep cleaning is highly needed I mean even bathroom walls have stains which goes to show that training at housekeeping is highly needed. It was not my first time staying at the hotel. Previously we enjoyed breakfast especially when there was an Indian girl working there. This time around their service was just so disgusting!!!! In the first morning I informed the chef in charge that I'm vegetarian and asked if she could prepare anything for me and rudely told me that ”I don't know of you except of one guest that I prepared for, reception didn't inform me about you! So I'll give you something little from what I prepared for the vegetarian guest that I know of.” And indeed she gave me unappetizing less than a fist of fried chips. So much talk for fried potatoes! I am a paying guest and you don't talk to guests like that. When I went to go get something else on the buffet another chef asked me ”where is the plate you were using before?” REALLY????? I'm so disgusted and disappointed by their service. The chef in charge also kept shouting at a newly employed lady ordering her around with no respect! If you have no respect for your staff do that back of house not in front of guests it's belittling us and lowering your standards. On the second day we hoped for better but it was worse! We dished up our first rounds and I was made mushrooms only, even after I informed them I'd be returning. I believe there's so much more that could've being prepared if the love and passion was there. I went to go dishup again for my fiance and the chef first served the guest behind me and ignored me as if I was not standing in front of her, I saw her leaving one egg and I asked for two and she said ”second rounds are not allowed for eggs, that is why I'm making you one.” In my whole history of working and staying in hotels never in my entire life have I ever heard of such!!! Breakfast was decreased by an hour. Is it so much work to give good service in ONE HOUR?!

Location is good enough if you are conducting business in and around the city of Durban and not expecting anything more than a very basic 3 star experience. Even so, the value for money is not great. Rooms are clean, but need a little TLC here and there. Colleagues said their beds were very uncomfortable, but I clearly got lucky, as my bed was very comfortable. If you order from the a la carte menu, be prepared to wait a long time for your food to arrive. Same applies to drinks orders. Seems as if they were still on skeleton staff post Covid, or maybe they were unprepared for the influx of people attending Indaba. IMO, City Lodge is much better value for money.

With a stay at The Albany Hotel, you'll be centrally located in Durban, within a 5-minute drive of uShaka Marine World and Durban Beach. This hotel is 8.2 mi (13.2 km) from Umhlanga Rocks Beach and 0.1 mi (0.1 km) from Durban Natural Science Museum.Make use of convenient amenities such as complimentary wireless internet access, babysitting (surcharge), and a hair salon.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Nice building with historic vibe. The comoun area are nice, but the room are just OK. Cleaness to improve, as the bathroom bin was not emptied from the previous guest No direct open window allowing a good ventilation I asked to change the room but the hotel was prentendingly fully booked

With a stay at The Balmoral Hotel, you'll be centrally located in Durban, steps from Golden Mile and within a 5-minute walk of Durban Funworld. This upscale hotel is 0.7 mi (1 km) from Durban International Convention Centre and 1.3 mi (2.1 km) from uShaka Marine World.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a television in a common area, and discounted use of a nearby fitness facility. If you're ready for some gaming fun, you can hop on the casino shuttle (surcharge).Satisfy your appetite for lunch or dinner at restaurant, a restaurant which specializes in Halal dishes, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and minibars. 42-inch plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.