Traveled with friends in April 2024. Hotel is the best option in Durgapur. It is located in the central area near other hotels and the mall. We were visiting for a wedding and the wedding location was a 5 minute walk away. Checkin was quick and slightly before time. Front office staff are good. Room was spacious, bed was comfortable, bathroom was also fine. We used the rooftop pool area in the afternoon as it was very hot. Pool area is small but usable. We ordered some food and drinks there, and everything was decent. We also visited the bar in the evening and the bartender was very friendly. Ironing service was efficient and returned clothes within an hour. We used their travel service for a transfer back to Kolkata, and that was on the expensive side for a very basic vehicle. Overall everything works and can’t complain about anything.