Best Hotels in East Providence, United States

I only stayed for a single night. I found the room comfortable and quiet. At night, the window shade blocked all the outside light. Although I did not use the kitchen facilities, it looked functional and efficient. The room and the building were very clean and neat. The next time I need a room in this area, I will definitely pick this Extended Stay America.

I just read the other reviews and feel almost like I'm reviewing a different motel. Originally the room was $79/night but we upgraded to a room with a 'kitchenette' for an additional $10. The upgrade consisted of a tiny fridge and a little microwave. Maybe I was expecting a bit more, like a coffee pot. No tub, only a shower. The woman at the front desk seemed to be clueless about the area and where to find things. Housekeeping was nice. The room was clean enough but too expensive for what we got; maybe worth $60 a night.

This was a solo stay on April 20, 2023. I am a Hilton Honors Diamond member, and as such I enjoy trying different properties across the portfolio when I visit different cities. In Providence, I had not yet stayed at this Homewood Suites, so I decided to give it a try. It was a stopover on the way by train to Boston, so I found it extremely convenient, a few blocks away from the station. I was surprised that this hotel did not offer a Digital Key, because it would have allowed me to bypass the odd arrangement of the entrance on the street level and the front desk on the second level. So I had to stop at the desk to claim my plastic old school card key. The desk staff was professional and described the hotel and features, as well as mentioning breakfast down on the street level. My Diamond status was recognized. My room was the one I had chosen during the online advance check-in the day before arrival. As it was a suite, it was certainly spacious. But.... the HVAC was hard to control, if at all. The outdoor temperature went down to the low 40's, and so I would have liked to have my room warmer than it was. Turning the thermostat higher just displayed the higher temperature but did not make the temperature higher. Unfortunately this was realized when I was ready to go to bed, so I wasn't going to contact anyone to rectify it that late. I found the bathroom to also be spacious, with enough room to put my toiletries on the counter. Because of the room temperature I opted not to take a shower that morning, so I cannot vouch for whether there was any issue with hot water. Breakfast.... I did not expect much. It was buffet style but limited selection. I did have scrambled eggs. I was bothered in the morning before my planned departure from the room and well before check-out time by Housekeeping knocking on my door. I thought that they only come in between guests. I had to yell that I would be out within half an hour. All in all, a great location but the lesson learned is to check the temperature control earlier in your stay if possible.

I booked this hotel from Expedia for 4 days in July (12th-16th). In May I cancelled it (so in PLENTY OF TIME.) Fast forward to July 13th, I get a notification of a charge (it was declined because I didn’t have the money in my account) for the full amount of my stay. I called the hotel to ask them why because I had cancelled it already. Guy at the desk informs me that they never got the cancellation from Expedia. I told him I had the email and asked him if there was anything else I needed to do. He said no, since the charge was declined anyway. I then get 3 separate charges of $25 each ($75 total was charged to my card) on my account today from the hotel (after a charge of almost $200 was declined on my account.) I call the hotel again, and was informed again that they never got the cancellation. I explained everything, but it didn’t matter. I was told to contact Expedia and have them call the hotel directly to confirm the cancellation. So I did. Expedia calls them, tells them they have the confirmation of the cancellation (I still have the cancellation email as proof) and they told Expedia that they didn’t get the cancellation and would not be refunding me! I don’t know what more they want. I have the email I’ve offered to forward to them. Expedia themselves called them (as per request) and they STILL decide refuse my refund! Even if it was a mistake on Expedia’s end, why punish me and continue to charge me even after having proof of cancellation. Very slimy. Don’t give this place your money!

We stayed here while we were attending the NABC in Providence. The cold buffet breakfast was quick, adequate. Room was neat, AC good, reasonably quiet. At first it’s a little tricky getting around the hotel, having to take an elevator from the room to the 1st floor only to catch another elevator up to the 2nd. This is because there’s East and West wings of the hotel. For some reason they have the escalator connecting the 1st and 2nd floor closed. For me, I’d ask to take it a step further and let us take the stairs to and from our rooms, get some natural exercise. I suppose there’s liability issues with that. Otherwise, we were happy at the Omni for the 5 days were there in July.

I live in Providence. My wife, whose English is not great, was having hip problems and could not climb the stairs of our apartment. She needed a place which she did not need to climb stairs. We stayed at other hotels; yet this was the best place we stayed! The people and service were fantastic! From the front desk to the breakfast server, to housekeeping; everyone went out of their way to make my wife comfortable. We enjoyed our stay! When we have guests visiting, we will put them up here! Highly recommended!!

There was hair on the bed, there was a mineral water bottle lost by the previous guest in the trash can, the restaurant did not have dinner, nor did it provide take-out menus from surrounding restaurants, so Starbucks in the lobby settled the dinner

I have to say that sometimes when I’m traveling to an area I don’t know very well, I won’t stay at a hotel if it’s not a name I know. I expect a certain standard when I stay at a reputable chain such as Hilton. This isn’t an awful hotel, but there’s nothing special about it. Our room needed updating. It smelled like mildew. There was mildew or some sort of stains around the peripheral of most of the bathroom ceiling. There were stains that looked like either lipstick or blood all over the outside of the bathroom door. The parking garage was crowded and filthy. The button that you were supposed to use to let yourself in and out of the parking garage didn’t work so you had to call for assistance every time. like many hotels, they are not servicing the room if you stay multiple nights and that’s fine. But I called and requested towels and they never delivered them. The hotel website implies that there is a restaurant. There is not a restaurant. There is a bar that’s open in the evening, and they may serve food in the evening, but that’s not a restaurant. The television was awful. There was no literature in the room or in the hotel about things to do in Providence. this is not an awful hotel, but it’s not a good one, and it certainly isn’t up to the Hilton name.

Although hotel is undergoing renovations noise was kept to a minimum. Only one morning did we hear noise. Disappointed that pool undergoing major renovation so it was closed. Room was clean upon arrival. Bed was comfortable. Nice selection of breakfast foods and area kept very clean and fully stocked by the 2 breakfast servers we had met. Front desk staff friendly and helpful. Hotel location ideal to restaurants, shopping and attractions. Safe area. Lots of parking available.

Choosing this home, the price is OK, not too far from the city center, the room is a bit old, fairly clean and tidy. There is also an antique piano in the hall that can be played. The breakfast is worth mentioning, the stock is sufficient, and there is a machine for self-baked waffles and pancakes. The children like to roast and like it, eating a lot of cakes. It’s just a shop selling cars nearby, but there is a stop shop and a KFC. The next day I found out that I went to a nearby Chinese buffet. It’s very good!