Hotels in New Town, Edinburgh

I had specifically requested a high-floor room during my booking at Courtyard by Marriott Edinburgh, but unfortunately, I was assigned a room on the ground floor. This was quite disappointing as I was hoping for a better view, but the window offered no significant scenery. The room itself was decent and met basic expectations in terms of cleanliness and comfort. The location is great, situated next to a shopping mall and very close to Princes Street, making it convenient for shopping and sightseeing. However, the experience was slightly marred by not receiving the room I had requested.

Arrive at the hotel 26/2 ~ Friendly staff and willing to provide assistance ~ Staff are flexible and flexible in handling guest check-in, check-out, and parking arrangements ~ Room TV can not see, at night maintenance colleagues have finished work can not immediately help; staff recorded, the next day arranged maintenance staff to repair the TV ~ Hotel parking entrance is hard to find, need to check with staff ~ Each door in the room is heavier and makes a sound when it is opened and closed 27/2 Due to good weather, extended stay for one more day ~ Contact staff to arrange stay in the same room without changing rooms Overall, very satisfied with the facilities, location, hygiene and service of this hotel. Each employee is friendly and willing to provide assistance. At check out, we are very grateful to Ula & Iza for their flexible arrangements regarding parking spaces (employee names are not listed). Will rent this hotel again in the future.

The transportation is very convenient. You can walk to the church and Cotton Hill. There is also a city bus opposite. It is also very close to the train station. It takes only 5 minutes to walk. It is a very good experience. The food in the hotel is also good.

A pleasant stay. Hotel room clean and tidy as was reception and dining. Staff were friendly though housekeeping was slow and had not cleaned my room when I was out for the day, so I returned to an unmade room. Because I’d travelled the night before, after a morning and early afternoon out, I wanted daytime rest and housekeeping walked in on me when I was taking a short nap late afternoon. Said they’d be back in an hour but when they came in I was showering so the room didn’t get made up as they were now going off duty. Offered to replenish my coffee, so at least made a gesture. Otherwise a pleasant stay. Nicely located in the heart of the city just minutes away from local attractions, the ferris wheel and the train station.

We had a good time to staying the hotel, service is good, great location, facilities are good, the room is clean. We had breakfast, food is good .

Have stayed at this beautiful hotel twice now. It doesn't disappoint. Love the rooms, the cocktail bar, relaxing downstairs in the lounge. Excellent location, very central for everything.

It is situated in a prime location. Everything is easily accessible. The room is cleaned. However, the entrance of the hotel is a bit obscure. It is quite annoying especially when it is raining and you have a few pieces of luggage to carry. Not full set of amenities is provided. Other than that, I think it is a good choice for sightseeing around Edinburgh.

The hotel went above and beyond to take care of us. I was very impressed with the service. I loved the location. It was close enough to everything without being in the thick of it. I would definitely stay again. Thank you for making my stay so comfortable.

Check in at the front desk. Since we arrived in the morning, we thought we couldn't check in yet. Unexpectedly, we were given a room, which was pretty good. However, what happened later affected our good reviews. The room card I was given couldn't be opened. I went back to the front desk to set it up, and when I went back to the room, the door was open, but it turned out that it was not the room type I booked. I booked a room with a king-size bed and a sofa bed, but I was given a room with only a king-size bed. So I went back to the front desk... The front desk said that the system of Ctrip and their hotel was different, so they couldn't be sure that I booked a room with a sofa bed. I showed them the confirmation letter again and asked them to find the manager for me. Let us use the current room first. So we went out to play and planned to come back later. At night, there was still no room, and the manager asked me to show the confirmation letter again. Then he said that the sanitation was still being cleaned, and it was expected to be more than an hour before I could get the room, and he would call the current room. As a result, after more than an hour, I was finally given the room I wanted. Hahaha, it was quite a hassle.

**Wonderful Stay – Highly Recommend!** From the moment I arrived, the staff was welcoming and attentive, always ready to assist with a smile. The room was spacious, clean, and beautifully decorated, with all the amenities I needed for a comfortable stay. The location was perfect, close to everything making it easy to explore the area. The breakfast was excellent, offering a wide variety of fresh and delicious options each morning. What stood out the most was the attention to detail and the genuine care from the staff. It truly felt like a home away from home. I would definitely return and recommend this hotel to anyone looking for a relaxing and enjoyable stay!