Hotels in New Town, Edinburgh

stay at was absolutely fantastic! From the moment I walked in, I was greeted with warm smiles and exceptional service. The check-in process was smooth and quick, and the staff went out of their way to ensure I felt welcome and comfortable.

The property is conveniently located, and we were warmly welcomed by a friendly staff member when we were completing self check-in. While the rooms were only available from 3:30 p.m., which was still fine, we were let down to find the induction hob out of service throughout our stay. Also, the TV felt outdated and was not very responsive. We were unable to access the gym using our room card. Overall, there is definitely room for improvement regarding the property’s facilities.

Great location for our trip to celebrate Hogmanay. You can’t get a better location for the festivities for the Princess street party. Traveling with a baby, they already had the cot in the room before we had arrived which was great. The staff were super kind and attentive at concierge and reception. Breakfast had a good selection if you a hot Scottish breakfast. Only downside was the parking which was a 5 min drive away ( we weren’t packing light!) Overall, solid experience

It is situated in a prime location. Everything is easily accessible. The room is cleaned. However, the entrance of the hotel is a bit obscure. It is quite annoying especially when it is raining and you have a few pieces of luggage to carry. Not full set of amenities is provided. Other than that, I think it is a good choice for sightseeing around Edinburgh.

The building was good and the view was great; it was the best part of staying this hotel. Unfortunately room service was so bad. We stayed there 4nights; first we thought maybe they just hovered the room because the room wasn’t cleaned. Next day it was same so I told it to reception and then finally next day they cleaned it.. but again it wasn’t a full cleaning (they didn’t hover or clean the dust; just tidy the room and clean bathroom) So I can say room cleaning service is a disaster. But I also want to add reception stuff were helpful and friendly. Last thing hotel needs a quick make up; especially bathrooms are very old.

Hotel is just outside the train station and walking disrance to all main attractions.The hotel decoration gives a great vibe to the place. Staff is warm and welcoming. Room is a bit small, but nice and comfortable. Free snacks and drinks were a big plus! Excellent restaurant in the hotel and laundry at reasonable price. Amazing stay!

The room was too small, and most importantly, it was far from the description given by Ctrip when I booked. Picture 1 shows the room type picture and description (area 36) on Ctrip when I booked, which made people full of expectations for this room type. But Ctrip was very smart and soon changed the misleading picture of this room type. Fortunately, I took a screenshot. Picture 2 shows the room type I got (the window of the room I actually got was much smaller than this one, the room was very dark, the position of the chair was replaced by a folding bed, and the chair and the lamp were stuffed in the corner). The whole room was densely packed with a 1.5-meter bed + a folding bed + a wardrobe. There was no place to put my feet. The bathroom was so small that I would be hit when I opened the door while sitting on the toilet. It was definitely not more than 30 square meters. And I paid nearly 500 pounds per night for this room type. I can only say that the cost performance is extremely low. The hotel itself: except for the small room and the poor lighting and ventilation of the old building (which may be a common problem of Edinburgh hotels), everything else is pretty good, the facilities are very new, every staff is very enthusiastic, the public area is very cozy, and the interior decoration is also very stylish; at first I thought the breakfast had few choices and tasted bland, but later I compared it with every hotel I stayed in during the trip (including Rosewood in London), and Kimpton's breakfast was actually pretty good... Summary: If you don't mind the lighting and ventilation of the room, and can accept this price to live in a small room with a little artistic atmosphere, you can stay there. I don't recommend it for families with children.

The hotel decor, cleanliness, and ambience were all excellent. My only complaint was the bed ,it was the worst we have ever slept on. My husband and I spent the night holding on to the edge as it sunk so baddly in the middle. Our first night was in rm 105, we complained to reception and were moved to 203. However the bed was only marginally better. The headboard is also too far away from the bed,causing the pillows to fall down the back of the bed. I feel it is such a shame as everything else was so good. I would also like to compliment all of your staff, they were so well mannered, pleasant and professional. Please sort out your beds,it is so important and is the only thing letting your beautifull hotel down.

Nice heritage hotel. Nicely located closely every attractions and train station. Didn't try the food but close to st james quarter with lots of good eating options. Enjoyed the stay here and was easy to walk to the train station and drop the car rental. Thanks

**Courtyard by Marriott Edinburgh: Warmth & Convenience** A flawless stay! **Perfectly positioned** for exploring Edinburgh’s iconic landmarks on foot—Edinburgh Castle, the Royal Mile, and more are just steps away. Rooms are **spacious, modern, and inviting**, offering a cozy haven after sightseeing. What truly shines is the **exceptionally warm service**: the reception team greets you with genuine smiles, swift solutions, and local tips, making every moment feel special. Professional yet personable, they elevate the experience effortlessly. Ideal for travelers seeking comfort, location, and heartfelt hospitality. An absolute delight! 🌟