Prestonfield House

Was wowwwww!!!!! I can’t describe the feeling you have during our stay. The stuff so welcoming and warm, we had a nice dinner. Professional service, and very kind. The room was very clean, we got chocolates, red wine, sparkling and still water, very hot water in the shower. The music in the room make you feel special and like you are in a different atmosphere. We felt like small honeymoon night. Our room view was to Garden. What can i say more?? Absolutely yesss!!! We are definitely back!

Belated review for such an amazing property. My mother and I visited the week of Thanksgiving on the recommendation of friends and enjoyed every minute of their personalized service. The front desk staff was ever present and always wanted to make sure everything was to our liking. The rooms are beautiful and individually/uniquely decorated as are all of the public spaces. Food and drinks were always delicious and it’s a great location. It was a pleasure being there (except when they hosted an event one night that played loud music past midnight) and I would come back in a minute.

I booked us in for dinner (I have left a separate review for the restaurant) bed and breakfast as a treat as it was my wife's 40th. We have both lived in Edinburgh most of our lives and I had never come Prestonfield before but I am so glad we have now. We drove up the most beautiful drive and I parked up and as I was getting the bags from the car a very nice man at the door came across to take them for me. He told me he would drop us at reception and take our bags to our room. At reception we were greeted by Emma who was so nice and we ended up chatting away and continued chatting as we walked up to the room. Emma showed us around the room and it was an amazing room. There was chocolates and Champagne laid out for us which were both lovely and plenty of water. Sometime I think hotels leave one bottle maybe 2 small ones but there was a good amount. Emma was so nice and not to get in to why we were getting away as it was a bit more than just a 40th for my wife, but I found Emma to be very empathetic, and it really put both of us at ease and was really a great way to start. The room was stunning there is a smallish window however with the mirrors next to it we really felt that helped bring in some natural light. They have Sky HD in the rooms and it's like the full package, but I have to be honest we didn't actually use it but it's nice to know it's there. After dinner we went to the Whiskey room for a drink after walking around the beautiful grounds, its hard to believe you are in the middle of a city this is a hidden gem, the have a peacock who was flouting about and highland cows. We had a lovely walk and it was just so peaceful. And we felt a drink in the Whiskey room would just top it off. It was again just so relaxing and such a settled atmosphere it was the perfect end to the evening. We both slept amazingly well the bed is super comfy that was the best nights sleep we have had in years. We went to the restaurant for breakfast and I as always when I am away had the full Scottish and cover it in brown sauce. I did initially ask for brown sauce but I never touched it because I didn't want to ruin the food. Everything was beautifully cooked and I had poached eggs with mine and they were stunning and almost like they had been laid that day. The experience in the restaurant was so nice and relaxing as well we felt very well looked after. When we were leaving Emma was on reception and was genuinely so happy we had a great stay and as we walked down the corridor everyone we passed said goodbye without exception. I was so amazed by the level of service and attention to detail, we were made to fell so welcome and almost as if every member of staff knew who we were by name. It's clear that the standards at Prestonfield are out of this world and we enjoyed every second.

A beautiful and opulent hotel tucked away from the hustle and bustle. The staff were amazing- so attentive without being intrusive. We stayed in the Benjamin Franklin suite which was luxurious and so comfortable. The champagne and petit fours in the room made it extra special. Will definitely return

Not the first time we have stayed at Prestonfield and it won’t be the last, always love the experience, pricey but who doesn’t like a bit of luxury. Will be back. The staff make the experience and cannot do enough for you. Nice weather was a bonus.

Our expectations were high given this well established venues reputation. The grounds are beautifully maintained and show off the setting on arrival. The welcome begins even before you go through the door and initial impressions are WOW! The entrance had a beautiful display of spring bulbs as you go up the stairs towards the main door, the dark plush interior has a very grand and luxurious feel to it. Every member of staff acknowledges you as you are guided to your table excited about what lies ahead. You already feel a bit special. We were sat at a window in rather grand chairs facing out to allow us to appreciate the view and amazing setting of the hotel. Sadly this also drew our attention to two cracked window panes and appalling paintwork on the grand old window frames. The meal ( we were there at lunchtime but chose from the a la carte menu ) was excellent and we enjoyed every mouthful. The cheeseboard came with a card detailing the cheese, sadly two of our cheeses clearly did not match the card and we were not advised of any change. A group at the next table asked a couple of questions about the menu and we noted the waitress had to go to the kitchen each time before she could answer. Overall a good but not great experience which given the cost is a little disappointing.

A wonderful and luxurious hotel where we felt very relaxed and pampered with superb service that wasn’t intrusive. The palatial hotel is simply divine and must be enjoyed to its potential. We couldn’t fault anything. Loved it and can’t wait to go back and experience more.