Guest User
September 10, 2023
Visited in July but booked as a last minute. Unfortunately while we were there they were having the terrible heatwave so we didn’t have the normal chill out beach holiday we would have , however this can’t be helped . We were delighted with our deluxe room, very spacious, clean , lovely furnishings , huge bathroom with double shower and separate bedroom area and a fabulous walk in closet , and right next to the pool . Two sun beds outside which were a godsend as we used these more than anything and they were in the shade which was an absolute must. Also a lifeguard on everyday 10am till 7pm , which is when the pool opens and closes . This is where we were slightly conflicted , the food at breakfast and dinner was absolutely amazing ! So much choice, excellent quality every single day , well prepared, and fresh . All the food areas were spotless, and the waiters and waitresses were amazing . There is not one thing we could find wrong any any point , and would say this was 5 star as the hotel is described as . This is we’re we are conflicted .. The food at lunch at the beach bar was not up to scratch for a 5 star . I know some people may say we are picky , but I expected better quality , presentation and choice , especially when you have to pay for this . We just found it lacking , ie one very small piece of ham on a sandwich , which sent back . We complained another day about the quality of our lunch as it was just not up to scratch . This was obviously the relayed to the manager of this resort as were received a call asking could we go for a meeting in reception. We agreed to go , however after explaining we didn’t feel like the food that you have to purchase wasn’t 5 star quality , and that it seemed strange as the buffet food was excellent, we were then spoke to in a way that I have to say was a little undermining. We sat and listened to the manager, who told us that no-one else had the same opinion as us , and that the food was up to par. We explained that 12euros for a sandwich with one small piece of ham in our opinion wasn’t ok . I feel like we had to agree to disagree . We also mentioned the cleanliness of some areas and especially the toilets which service the beach during the day . I have to admit they were not clean at all , and it was unacceptable at a resort like this . We left the meeting with a slightly sour taste in our mouth , and decided to just get on with throw rest of our holiday . We did eat at Yialos a couple of times and the food actually was very nice . Drinks are slightly high, 5.5 euros for a coke 12-15 euros for a cocktail , but I think this is like this more all over Europe now . The beach is excellent for children and I think this is definitely more a family hotel . We did have a nice holiday , however we would not re-visit again .