Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 4, 2026|Deluxe Family Room
Guest User
Stayed for two nights.
Had some issue with our hotel room key. The staff were very proactive trying to resolve the issue, but it was only till the 2nd day of our stay that was resolved.
There was no compensation for the incovenience caused as we only had 1 phisical key for 4 ppl.
Having said that, the rest of the service was very nice, would be happy to go back again.
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Price per night from:£77
Posted on Aug 14, 2026|2 Queen Standard River View Balcony
Guest User
The staff were incredibly friendly and helpful. What really stood out to me was the exceptional care and attentiveness of the swimming pool counter staff and the pool attendants. They constantly kept an eye on the children, reminding them to be careful and not to slip. ❤️ They were super, super thoughtful! If there was any water by the pool, they'd quickly clean it up to prevent kids from slipping. Seriously, they were incredibly dedicated! The buffet breakfast was also delicious with a great variety of options. The environment and rooms were very clean and tidy, with no damp smell; the air even smelled fragrant. It was absolutely great value for money!!! I will definitely revisit this place next time I'm in Tainan ❤️ My kids and I absolutely loved it here ❤️
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Price per night from:£91
Posted on May 24, 2026|Standard Double Room
Anonymous User
Checked in at 3 PM, arrived at 2:45 PM. While we couldn't get into our room early, we were able to relax in the restaurant and enjoy complimentary coffee, drinks, ice cream, and snacks. The staff were all very friendly. Even though there were many guests checking in that day, they still reminded us about the timings for the late-night snack and breakfast. The food was very generous, essentially equivalent to a half-board stay (dinner and breakfast included). The room wasn't huge, but it had all the essentials, though the facilities did show a bit of age. For less than 4000 on a Saturday night for two people, the value for money is, as always, excellent! 👍 Highly recommend.
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Price per night from:£43
Posted on Apr 5, 2026|Deluxe Twin Room
Guest UserThis is a WOW hotel. Clean spacious rooms. Great location. Impeccable staff: Check-in, room attendant, ride hailing staff and especially their Concierge-Willy-!!!.All above par. And you gotta love their robot delivery:) They also include a free walking tour and it was wonderful!
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Price per night from:£96
Posted on Mar 8, 2026
Qiguai。dechenxiansheng
The service was great, and there's free coffee and biscuits on the first floor. It's right next to the Ten Drum Culture Park, which has an amazing band. It's also very close to the Chimei Museum. The view from the window was decent, and breakfast was good.
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Price per night from:£43
Posted on Jan 4, 2026|Quadruple Room(QR)
janela@4they didnt let me use the infinity pool for thier reason was it was winter? and the watcher was like creepy to get close and tell me not to swim while he let my other collegue
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Price per night from:£85
Posted on Apr 17, 2026
Guest User
We really enjoyed our stay here! The room was very cozy, clean, and nicely decorated, making it a comfortable place to relax after a long day. Everything was well-prepared and felt very welcoming.
One of the highlights was definitely the onsen — it was spacious, clean, and very well-maintained. The environment was peaceful and relaxing, and it felt incredibly comfortable soaking there. It really helped us unwind and made the whole experience even more memorable.
Overall, this was truly one of the best stays we’ve had. Highly recommended, and we would definitely love to come back again! 😊
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Price per night from:£68
Posted on Mar 20, 2026
Guest User
The staff were really friendly, and the facilities were great too. We had a mud hot spring on the balcony, so we didn't even have to go downstairs to soak. It made for a very relaxing and enjoyable day.
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Price per night from:£68
Posted on Nov 26, 2025
ns-c
During my stay, I was extremely satisfied with the hotel's location, surroundings, and in-house services. Overall, I had a pleasant time. First and foremost, the hotel's excellent location is noteworthy. A river flows right next to the building, and the pleasant breeze blowing across the water in the mornings and evenings allowed me to feel the presence of nature even while in the city. Simply strolling along the river gave me the sense of freedom that only a travel destination can offer, and it was a refreshing way to start my day.
The hotel's bicycle rental service was another particularly memorable feature of my stay. It allowed me to easily visit places a little further from the city center, significantly expanding my range of activities. During my stay, I cycled to nearby tourist attractions, cafes, and quiet residential areas, experiencing the everyday atmosphere of the area. Being able to easily visit places that were a little farther away on foot and explore the city at my own pace was extremely pleasant and enhanced the enjoyment of my trip.
The breakfast also far exceeded my expectations. The buffet offered a wide variety of Japanese, Western, and Chinese dishes, and each one was carefully prepared. There was a wide variety of fresh vegetables, hot dishes, bread, and desserts, so there was enough variety to keep you from getting bored even if you stayed for several nights. The dishes made with local ingredients were particularly delicious, allowing you to experience the unique flavors of the region and feel a little luxurious from the morning.
As mentioned above, the hotel's location, the convenience of bicycle rentals, and the high-quality breakfast all combined to make this stay extremely satisfying. I feel that this is an inn that I can confidently recommend not only to tourists, but also to those who want to spend some relaxing time. I would definitely like to visit again if I have the opportunity.
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Price per night from:£38
Posted on Jan 3, 2026
Guest User
Staff were so so so friendly. Plenty of food nearby. About 5kms from most of the places we wanted to visit which seemed close but with no train line your choices are bus or uber. With Tainan in general keep in mind the HSR is out of town so its either bus, uber or shuttle. The free shuttle saved us money coming back from a daytrip but the buses are nearby but if you miss one you may feel the wait.
Bathroom ok (full size towels and plenty of tp) but I wish more places provided hand soap its silly having to step into a wet shower to access shower gel. I dont want to think about how many people just don't wash their hands. Coin laundromat within walking distance.
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Price per night from:£28