Idea Hotel Milano Malpensa Airport

Very nice hotel, room clean and tidy, confy bed. The hotel is very near by the airport and has a shuttle to take you to both Terminal 1 and Terminal 2. There are vending machines on every floor for hot and cold drinks and for snacks. Breakfast was good with many hot and cold options, sweet and savouryi

First impression is that it's OK, however not a 4 star hotel at all, more like a 3 star. Reception service is good and friendly, but when you go to the restaurant they barely look at you when you want to order. It's like they're trying to hide from their customers. There is almost never anybody if you want to order a drink or a coffee.. terrible F&B management.

Idea Hotel Milano Malpensa Airport offers a convenient location close to the airport, perfect for short stays or early flights. The rooms are clean and comfortable, with all the basic amenities you need. The breakfast buffet is decent, though the variety could be improved. The shuttle service to the airport is a great added benefit, though it can get busy during peak hours. Overall, it's a practical choice for travelers seeking convenience and value.

It’s a nice hotel convinent and very near to everything I like a s would definitely come back

THE SERVICE, THE STAFF, EVERYTHING IS BAD. VERY RUDE PEOPLE. ITS BETTER FOR YOU TO SLEEP OUTSIDE THEN BOOK HERE. THE WHOLE DAY SOMEONE KEPT COMING IN. EVEN IF YOU LOCK THE DOOR FROM THE INSIDE.

This was unfortunately the worst hotel I have stayed in thus far. The location is not ideal for an airport hotel. It is literally on the middle of nowhere! There are no shops anywhere near the hotel at all. Breakfast is served until 10am and then you can’t get any food in the hotel until 7pm when dinner is served. There is a small vending machine on each floor with limited stock and you can only use coins to pay for things, no notes or card. When you go to reception to ask them to change your notes into coins they are very reluctant to do so. You can’t buy snacks in the bar area when it is opened from 7pm for dinner. Check out is at 12pm. We paid €30 for a late check out and had to specify the time we wanted to leave and we said 6pm. The cleaner then came into the room at 10am despite us having a late check out and us leaving the do not disturb sign on the door. She returned again at 10:40 am and again with someone else at 11am. Each time we explained we had a late check out and even if we didn’t check out was 12pm so no one should’ve been coming to the room from before that time. The vent was dirty and when the AC was on it polluted the air. I had to use my asthma pump as my chest tightened from the polluted air. You could smell the dust and feel it as you breathed. We had to turn it off and open a window but the windows weren’t clean and had dead insects in them. The bathroom was absolutely confusing and pointless. There was no shower curtain and the shower head faced out of the bath so when you turn it on the water would go directly on the floor! There was splatters of paint on the walls, holes all over. There was a massive hole in the bed frame and chipped wood and holes on the tables. No one in the reception was helpful when we tried to report these things. Nothing more than a one star hotel…if that.

I stayed for one night at the Idea Hotel Milano Malpensa Airport and had a terrible experience. The bedding was ripped, there was mold on the mirror, chipped paint, and stains on the pillowcase among other cleanliness issues. The shuttle was overflowing and it did not live up to a 4 star hotel. We are very disappointed. Nobody will respond to my emails, chat, or Instagram dm.

It’s a little bit far. And the Facilities are old. The area no supermarket. But the stuff are nice at least

very close to the airport, the reception asked how many persons, I answered 4 persons(two kids under 8 year old), then we did the check-in very fast