ShriGo Hotel Gangtok

ShriGo Hotel Gangtok Reviews

ShriGo Hotel Gangtok

Tathangchen Area, P.O, Raj Bhavan Rd, near West Point School, Gangtok, Sikkim, 737103, IndiaView Hotel Details
ShriGo Hotel Gangtok
ShriGo Hotel GangtokShriGo Hotel GangtokShriGo Hotel Gangtok
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Guest Reviews of ShriGo Hotel Gangtok

7.9/10
Good
42 review
Verified reviews
Location7.9
Amenities7.9
Service7.9
Cleanliness7.9
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All reviews(42)
Positive reviews(39)
Reviews with photos/video(6)
Negative reviews(1)
Camper08379579659
Stayed in Dec 2024
Family
10.0/10
Outstanding
Posted on Jan 3, 2025
Purnima is very helpful and good. All service is nice.The view of greenery is very elegant. Toilets are clean,the staff is very nice and full of houses and greenery ,there is smell but so clean.There are many nearby activities like the MG market and Enchey Monastery etc and many more.
Response from Property: Dear Sir/Ma'am, Thank you for taking out your precious time to write wonderful feedback and for choosing to stay at ShriGo Hotels & Resorts. I am delighted to know that you enjoyed our service experience during your stay and our team ensured you were well taken care of. Your feedback is most indulging, as it is our endeavour to ensure that our guests have memorable experiences each time they stay with us. Thank you so much for your generous praise, and we hope to deliver more such experiences for you on your future visits to our hotel. With Best Regards, ShriGo Hotels & Resorts
Tatan S
Stayed in Apr 2024
Family
4.0/10
Posted on May 25, 2024
Very poor unmaintained hotel. Bedcover torn , room lock not proper, bathroom doors didn’t close , wadrobe handles broken, water logging in basin. The behaviour of staff was good but lack of proper management so they seemed lost at times.Security gaurd does most of the stuff plumbing, carpentry etc. House keeping staff seems to minimum.The security gaurd told he will also leave soon. Due to lack of staff , the hotel is un maintained. We had 3 rooms, the once with the higher price facing mountain. Looks like there is some construction blocking the view. We changed room once but there were some issues with the new room as well. We spoke to the senior manager probably General Manager ad asked him to focus on maintenance and quality. He seemed listening. Also the break fast buffer starts at 7:30 and we had to leave at 7. So we informed in advance and we were told by manager and chef they will be able to give sandwiches or bread toast only to which we agreed. When we were leaving they only haves gave bananas and boiled eggs which was of no use to us. The front office manager knew it was wrong but he didn’t have any answers. There are many other better options at this price , better to avoid so that you don’t face disappointment. Was a bit surprised with the high rating in Trip advisor due which booked this hotel. The only explanation could be it was better before and had become poor with time due to lack of staff.
Safari02734275987
Stayed in May 2024
Family
10.0/10
Outstanding
Posted on Jun 4, 2024
This was a awesome experience, nive views, highly successful staff , i recommend to the fullest, the stay at gangtok was very pleasent full. I recommend to the fullest. The room was spacious, and highly recommended for the family trip too. Good going
Response from Property: Dear Guest, Thank you for taking out your precious time to write wonderful feedback and for choosing to stay at ShriGo Hotels & Resorts. I am delighted to know that you enjoyed our service experience during your stay and our team ensured you were well taken care of. Your feedback is most indulging, as it is our endeavour to ensure that our guests have memorable experiences each time they stay with us. Thank you so much for your generous praise, and we hope to deliver more such experiences for you on your future visits to our hotel. With Best Regards, ShriGo Hotels & Resorts
mohits4186
Stayed in Apr 2024
Other
6.0/10
Posted on May 31, 2024
The major issue is hotel is far from MG road so couldn’t visit on foot. However the interior is new and the room service was good aswell. Food was very nice and felt homely. …………..,,?,?!!’.,?.,?.?.?,?,?,,?,?,?,?)’s””””’&@.,?!/;)₹&,?;(
Rachna J
Stayed in Apr 2024
Family
10.0/10
Outstanding
Posted on May 28, 2024
Breakfast is good Family suite is highly recommended Otherwise rooms are decent/OK Clean, new construction Helpful staff (Sneha, Nikita, Yanki & Radal, and Chefs Vishwadeep Ashish & Devas) Were good Couldn't explore any other facilities/amenities Overall hotel rating 9/10
Response from Property: Dear Guest, Thank you for taking out your precious time to write a wonderful feedback and for choosing to stay at SHRIGO HOTELS & RESORTS. I am delighted to know that you enjoyed our service experience during your stay and our team ensured you were well taken care of. Your feedback is most indulging as it is our endeavour to ensure that our guests have memorable experiences each time, they stay with us. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. With Best Regards,
Global26210705877
Stayed in Apr 2024
Family
10.0/10
Outstanding
Posted on May 20, 2024
Overall awesome experience, staff was extremely kind and helpful. Food was also great. Breathtaking view from balcony and reception area. Extremely cozy and comfortable bed with hot water availability 24/7. Situated in Tathangchen which is nearby MG Marg
Response from Property: Dear Guest, Thank you for taking out your precious time to write a wonderful feedback and for choosing to stay at SHRIGO HOTELS & RESORTS. I am delighted to know that you enjoyed our service experience during your stay and our team ensured you were well taken care of. Your feedback is most indulging as it is our endeavour to ensure that our guests have memorable experiences each time, they stay with us. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. With Best Regards,
Roam31555811837
Stayed in Mar 2024
Family
10.0/10
Outstanding
Posted on Apr 26, 2024
I had a very nice experience here in Shrigo, Behaviour of staff was very nice, food here was extraordinary, breathtaking scenery can be seen from the terrace and balcony, overall service was good and bed was soft, comfortable and cozy, was relaxed while taking hot water shower here.
Response from Property: Dear Guest, Thank you for taking out your precious time to write a wonderful feedback and for choosing to stay at SHRIGO HOTELS & RESORTS. I am delighted to know that you enjoyed our service experience during your stay and our team ensured you were well taken care of. Your feedback is most indulging as it is our endeavour to ensure that our guests have memorable experiences each time, they stay with us. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. With Best Regards, Deepak Dangwal (Corporate Asst.HR Manager)
SushantS324
Stayed in Feb 2024
Business travellers
10.0/10
Outstanding
Posted on Mar 30, 2024
Wonderful stay at shrigohotel Gangtok .. ambiance is awesome with best hospitality...Staff were discipline and Frank .. rooms are neat and clean,excellent food, rooftop view is awesome... Especially The GM of hotel Mr debajit Modak and Om Mr Sanjit Roy their behaviour is excellent and corporative..Staff Miss Purnima is Frank and helpful. All over everything is excellent and beautiful....
Response from Property: Dear Guest, Thank you for taking out your precious time to write a wonderful feedback and for choosing to stay at SHRIGO HOTELS & RESORTS. I am delighted to know that you enjoyed our service experience during your stay and our team ensured you were well taken care of. Your feedback is most indulging as it is our endeavour to ensure that our guests have memorable experiences each time, they stay with us. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. With Best Regards, Deepak Dangwal (Asst.HR Manager)
Guest User
Stayed in Jan 2024
Family
10.0/10
Outstanding
Posted on Feb 29, 2024
Overall, very courteous and caring staff. The room sizes are good. Nice surrounding views of Mountains. Excellent seatout place to enjoy the nature. Many room accessories, such as, hair dryer, room heaters were available on demand. There were limited items for breakfast and dinner. But, it was still enjoyable.
Guest User
Stayed in Jan 2024
Travel with friends
8.0/10
Very Good
Posted on Feb 29, 2024
Nice Ambiance, good food, good services, very polite staff, near to main marketplace. We had very good experience staying there. Specially liked the staff and services. Food is also not very expensive.
Guest User
Stayed in Jan 2024
Couples
8.0/10
Very Good
Posted on Feb 29, 2024
We visited Gangtok for our Anniversary week and stayed at Shrigo Hotels, Gangtok. It turned out to be a wonderful decision for its location and scenic views as well as for its friendly staff and good food. We stayed for five days and never felt any discomfort either with planning our outdoor schedule or with staying at the hotel. Our room was a deluxe room with mountain View and included all basic amenities that was shown during booking. It was slightly cold on our arrival but a room heater was arranged on our request. Room cleaning was done everyday while we went out and cleanliness was duly maintained in the entire property. We faced slight issues with wifi network in the room although it was manageable. The hotel staff including Operations Manager Sh. Roy, Mr. Aftab, Room Service Staff Mr. Sujan were very helpful. Mr. Roy made a wonderful arrangement for candle light dinner on our anniversary night and made it a memorable experience. Food cooked by restaurant staff especially Chef Prabin was wonderful and helped us enjoy our trip even more. Shrigo, Gangtok is a delight and we definitely recommend this property for an enjoyable stay at Gangtok. Shashank & Shikha
Cruiser56208821142
Stayed in Jan 2024
Couples
10.0/10
Outstanding
Posted on Feb 10, 2024
Room was nice and Mr Bharat n Sinha looked after us well - only can’t complain for small room as taken that only but except that all were perfect - from hot water , cleanliness , breakfast , etc - only Mg is 10 mins walk if that’s okay and taxi u get share for Rs 30 per person or full for Rs 200 from Mg road - nearby many places to visit also so good if u plan accordingly
Response from Property: Dear Guest, Thank you for taking out your precious time to write a wonderful feedback and for choosing to stay at SHRIGO HOTELS & RESORTS. I am delighted to know that you enjoyed our service experience during your stay and our team ensured you were well taken care of. Your feedback is most indulging as it is our endeavour to ensure that our guests have memorable experiences each time, they stay with us. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. With Best Regards, Deepak Dangwal (Asst.HR Manager)
Guest User
Stayed in Jun 2023
Other
10.0/10
Outstanding
Posted on Jul 30, 2023
It's very nice to stay at shrigohotel gangtok...superb hospitality and beautiful ambiance..room are clean. Delicious food with well mannered staff... I had a conversation with Miss Purnima she is very decipline and talkative.. thanks to Shyamal, Sagar and Purnima they are helpfull and sweet.... Awesome rooftop view and I really enjoyed the view and food with awesome hospitality....I must recommend this hotel to visit once at gangtok....
Response from Property: Dear Sir, Thank you so much for your valuable review. We are extremely delighted to know that you enjoyed every bit of our hospitality. We work hard to meet the expectations like yours, and we're happy to hear that we hit the mark for you. We look forward to welcome you soon. Thanks & Regards Debajit Modak General Manager
Guest User
Stayed in Jun 2023
Other
8.0/10
Very Good
Posted on Jul 3, 2023
Very good hotel with modern amenities. Nice valley view from Terrace at hotel reception. Only issue is they don't have fan in rooms which is issue in hot June weather. Food is good but have limited options. Nice staff. Location slightly away from MG road.
Response from Property: Dear Guest, Thank you for choosing our hotel and providing us with your valuable feedback. We are glad to hear that you enjoyed our modern amenities and the beautiful valley view from our terrace at the hotel reception. Your positive comments about our staff are greatly appreciated as well. We apologize for any inconvenience caused due to the absence of a fan in the rooms. We understand the importance of having proper ventilation, especially during hot weather conditions in June. Rest assured that we will take your feedback into consideration as we continually strive to improve our facilities and guest experience. Regarding the limited food options, we appreciate your feedback and will work towards expanding our menu to cater to a wider range of preferences. Regarding the location, we apologize for any inconvenience caused. Our hotel is purposely situated slightly away from MG road to provide a peaceful and serene environment for our guests, away from the bustling city noise. We do offer convenient transportation options to reach the city center and popular attractions. Once again, we appreciate your feedback and thank you for choosing our hotel. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Regards, Sudhir Awasthi (CEO)
Guest User
Stayed in May 2023
Other
10.0/10
Outstanding
Posted on Jun 30, 2023
Amazing staff Room services are amazing Restaurant services are good Room cleaning are good Decoration of room are amazing Staaf name miss purnima is very good in talking and behaviour and also bery pretty
Response from Property: Dear Guest, Thank you so much for taking the time to provide us with your feedback. We appreciate your kind words and are thrilled to hear that you found our staff to be amazing. Ensuring excellent room service is one of our top priorities, so we're glad to know that you were pleased with it. We're also delighted that you found our restaurant services and room cleaning to be good. Moreover, we're absolutely thrilled to hear that you loved the decoration of your room. Our team takes great pride in creating a welcoming and aesthetically pleasing environment for our guests, so your compliment means a lot to us. We would also like to thank you for mentioning Miss Purnima. She is indeed an outstanding member of our staff, and we are delighted that she made your experience even more enjoyable with her friendly demeanor and excellent communication skills. We appreciate your support and look forward to welcoming you back in the future. Regards, Sudhir Awasthi (CEO)