Family-friendly Hotels in Goreme

Absolutely loved our stay at Lucky Cave Hotel. It was so cute and cozy. The staff were so welcoming and super friendly. They helped us book the tours and also organized airport shuttles. Superb communication! Some of the best hotel service I’ve ever received. The rooms were clean and the gardens were heavenly. Was such a relaxing stay. They had a rooftop terrace where we had a great view of the hot air balloons in the morning. Would highly recommend staying here as the hotel was in the heart of all of the cute shops and restaurants and easy to find 👍

Family of 3, stayed from September 3rd till September 7th, 2022. From the moment of our arrival to Nevesehir airport till the moment of our departure to the next destination we felt welcome. Very family-oriented environment, exceptional hospitality, and smiley faces. We were given a tour of the hotel and amenities, then taken to our rooms. Our room was a cave room called the king suite with terrace (Room number 304). It was beautiful, authentic, clean, and had an AC. Beautiful spacious marble bathroom. Room authentically decorated in Cappadocian-Turkish style. Sheets were changed and towels replaced upon request. Lovely housekeeping team. Front desk very receptive and helpful, all hotel staff went above and beyond to tend to guests to make sure all were having a great experience. Given the nature of it being a family run hotel, it had warm friendly vibes. SETEN RESTAURANT – absolutely to die for! Best restaurant in Cappadocia hands down. Breakfast – best spread ever lots of choices. Served by lovely people. Dinner - It is a definite MUST. Especially the Muhammara, Mutancana, Testi Kebab, and Pumpkin Dessert!!!! I do advise you to book your tours with the hotel but make sure it is with the hotels Kelebek Tour company as we had a frightening experience with a company in city centre. Thank you to the amazing staff at the hotel that made our stay in Cappadocia memorable. We are avid travelers so believe me when I say this hotel is well worth it especially the fact it is THE best view to watch the beautiful hot air balloons fly over Goreme with many caves surrounding you. Special thanks to front desk - Duru, Amir, Sena, Murat - and including Seten Restaurant – Hussain, Utku and Serife – including anyone else I may have forgotten to name, you are all doing an amazing job. Cannot wait to be back!

The welcoming was very good. The staff was friendly and they even helped with the bags because the room was on the bottom and there are a lot of stairs to get to the top… I struggled a bit to get my laundry that was handed in. They were supposed to return it at 5pm the latest, and by 8pm I had to go ask in person by walking all the way to the top, after numerous calls to reception. The guy working in reception when handing in the keys and getting ready for the airport was not friendly. (Also the same guy who said to wait the whole time for the laundry). It’s as if everything was too much trouble for him. He was also supposed to give breakfast to us leaving early morning for the airport, but he never did - although it was arranged and paid for in the reservation deal. Overall a good stay as the room was clean, private, big and very beautiful. Unfortunately it was too hot at night and I had to sleep with the windows and door open because the water heater could not switch off, even though I asked the, (not friendly) receptionist to assist. He only said turn the knob to the left but it didn’t do anything. I would recommend the hotel 100%, just the receptionist taking over from the welcoming receptionists would make me think twice before staying there again.

We had an amazing stay at Kelebek. Everyone at the hotel were so helpful and always greeted us with a smile. There's also a shortcut to get to the town center within 10 minutes. Lastly the hotel has terraces on opposite sides so you won't miss the balloons regardless of the route they take (which depends on the wind direction on the day). The rooms are very special, they kept the original feel of the cave with modern bathroom fixtures. Special shoutout to Honur, Mehmed and Gokhan!

Myself and my daughter were very lucky to have experienced This part of Turkey and our stay at Ottoman Cave Suites room 204 could not have been better. The staff did everything they could to help us. Mohamed and Zekeriya are a credit to this hotel as they are so helpful and kind. They were able to make recommendations and arrange a private driver for us who took us everywhere we needed to go. They also booked the hot air balloon for us. Breakfast was amazing every morning with different borek made fresh by Leyla who is an amazing cook. The room we stayed in had a television, safe, hairdryer and complimentary toiletries. There were robes and fresh towels. There was a kettle in our room and complimentary teas, coffee sachets that were topped up daily. We loved our stay and felt like sultans. I do understand that some snobby stuck up people will complain about the grit in the bathroom that falls from the natural cave walls. Or they might moan about damp smell in the bathroom…..they need to wake up and realise it is a cave!!!!! Appreciate this beautiful place, the views, the terraces and the people as you won’t find another place like it . The way the whole place is designed is so quirky but beautiful with things like vintage sewing machines and original Ottoman title deeds scattered around. We hope to return here again one day !

We booked a Family Room with bath. We were given a cave room 103 which probably had to be the worst room in the hotel. Located in a dark basement corner, with no windows or access to sunlight, the room was filthy. Grit and grime all over the floor and on every single surface. Edges and corners of the room looked like they hadn’t been cleaned in months. We complained and the housekeeping lady came back, and did a half baked attempt at cleaning the room, to which we were told the cave roof continously sheds dust and cement so it’ll get dirty in 10 mins !!! The A/C was a joke. The water from the AC leaked into a pot which we were asked to empty every 3 hours or it would leak into the bedroom floor! I mean what?!! We obviously forgot 1 night and woke up to a giant puddle of water when we woke up. The bathroom was a whole other story (no cave roof there, proper wood ceiling, so why would there be grit and grime on the floor?!) The bathroom stank of mold the entire time, with no exhaust fan or ventilation, and condensed water from the shower dripping down from the roof. The hair dryer was shoved precariously into a rod and was soaking wet from the condensation posing a serious electrocution hazard if turned on. The sink and bathroom drains were not working, with the shower cubicle always leaking into the rest of the bathroom which no amount of towels could soak up. The shower holder lock was broken when we checked in , which they fixed after we informed them. There was no shelf or surface of any kind in the bathroom. There were brackets screwed into the wall but no shelf on it! Not even a glass to put your toothbrushes which is such a basic thing one would expect in even a standard hotel room, let alone a luxury one like this. Our last day there was no hot water when we got back after a tiring full day tour. Apart from the measly, tiny, always fogged up mirror in the bathroom, there was not a single mirror or dressing table in the bedroom! This in a FAMILY room where a family of 4 is expected to stay. Wi-fi didn’t work in the room 90% of the time. They charged us an arm and a leg for laundry which we were given back with all clothes still damp, and we had to air dry in the room again. I gave them a beach bag with our clothes , which they overloaded, broke and “stapled it up” assuming I wouldn’t notice with NO apology whatsoever and a ‘we can’t do anything about it now’ attitude. Our very expensive ‘private airport transfer’ was fine when getting in, but we were given a much smaller vehicle when leaving which then had to be changed , thus delaying our return transfer to the airport. The only positives were the rooftop and the breakfast. The tours and hot air balloon ride were organized efficiently. Overall, I found the attitude of all the staff pretty cold. Under the guise of a ‘cave room’ we were being asked to overlook a whole lot of crap in the rooms - leaking Airconditioners, zero sunlight, leaking bathroom, disgustingly filthy rooms.

Perfect location in the very center of Göreme. We stayed 3 days and having previously rented a car we did not take advantage of the excursions offered by the hotel. From the common terrace you can see the hot air balloons in the early hours of the morning, and if you want to have a better view, just 7 minutes walking you can reach the ”sunset point”.

A good hotel, clean, comfortable and modern, a jacuzzi in the rooms, compared to nearby hotels, is inexpensive. But there are several good reasons to spoil your mood: 1. Upon arrival, the room was not ready - the check-in time indicated on the website at 12.30, it turned out that the check-in was at 14.30 2. The most interesting thing is that breakfast on the terrace overlooking the balloons during their take-off at 5-6 am costs 250 euros, if the balloons did not fly, the money will not be returned, in our case on May 06 there was a hurricane and breakfast was still covered despite the strongest wind and flying products, the greed of the manager here, of course, cannot be explained

The hotel is 10 minutes waking distance to the center of the town. The room is spotless clean and housekeeping tidy up room every day. The bathrobe and safety box are also available in the room for travelers. The hotel staff are polite and helpful especially the senior gentleman in their breakfast restaurant. The hotel restaurant serves coffee/tea, juice, milk, bread, cold cuts, soup and hot selections for every breakfast. The hotel is value for money.

They were really kind and considerate and always took care of our convenience. The room condition was fantastic and the japchae was Awesome!