Regency Country Club, Apartments Suites

Great apartments with big sunny balcony, staff very helpful and friendly.

My husband and I have just spent a week here, it’s the best holiday we have ever had. The hotel is stunning in every way, the rooms, facilities are outstanding and the pool is incredible! The staff could not be more friendly and helpful, looking to come back in October. The pictures on the website are spot on!

The apartment was nice and comfortable. The staff around the pool bar were no so accommodating and we saw on several occasions that they we’re selling illegal products. Spoke to one of them but they just laughed at us, not very good with so many children around Food was good Overall holiday is good

This return trip was wonderful , staff remembered me with happy hugs and smiles. The teenagers and my daughter son in law and husband were amazed by the level of care and attention given to us and to the cleanliness of the complex. Taxis are so easy to book through reception if we wanted to get to the bustle of the coast only 5 minutes away. We are already planning our return next April . Love love love

The hotel is lovely, in a great spot with fab views. It's not close to the shops but as said in previous reviews, there's a courtesy bus to and from the main tourist area. We had a 2 bedroom apartment with pool access. It was lovely and very big, with two full bathrooms and a fully equipped kitchen. Lots of storage too. Very clean throughout. The pool area is fabulous and no fighting for or payment required for deck chairs or umbrellas as is the case in some hotels. Lots of spots to take in sun or shade. There's activity people and they encourage the kids to take part in various activities, all free. It's just fabulous. The only negative, which is a big one, is the food. We ate lunch at the pool bar. The burgers and fries were great but the nachos were very disappointing. Only a bowl of cold corn chips with two dollops of guacamole, which was not freshly but maybe from a jar. They were €7. No cheese, salsa, sour cream or jalapeños available. There are vegan options. Taxi to main area is 7-10 minutes and €10. Book directly with the hotel website rather than intermediary websites as it's better prices. We arrived early and could use the pool. They have showers, bathrooms with hairdryers so you can use these if you check in early or are checking out and have late flight. Very good service.

Reception staff were on the phone for 15 minutes with family before finally checking us in. Which they did with plenty of attitude. Didn't give us relevant information like the fact that you have to ask to get your room cleaned (only hotel in the world that requires this??). Breakfast was very average and always the same. Rooms were spacious but a little dated. Lacked some thoughtful touches like somewhere to put the shower gel in the shower. The only slight silver lining was the main pool area which was very pleasant. Won't be coming back though.

The hotel is really wonderful. Yes, it could use a little facelift but everything is clean and the overall atmosphere is really great. We had a condo with a jacuzzi and a rooftop terrace and it was just awesome. The views were amazing and the room was clean and really big. Drinks at the swim up bar, really good and affordable. Minigolf was and awesome addition! The staff made the stay. Bruno at the front desk and the pool bar guys, thanks! Always attentive service and welcoming spirit. I hope we had stayed longer! Taxi to the citycenter is 10€. Can be ordered from the reception. Only complaint, the gym really needs a renovation!

Central areas of hotel are lovely. Staff are friendly and helpful. Rooms are in need of a refurb but that’s reflected in the price. Bar on site closes early. This place is ideal if you want a quiet holiday. Restaurant and supermarket up the hill from here. Not particularly suitable for those with mobility issues. Bus stop a five minute walk away. Taxis between 8-10 euros to Los Cristianos, Las Americas. 12 Euros to Costa Adeje. Free bus to beach from hotel at 10:30. Returns at 17:30. Go for bus early as it fills up quickly and it departs at 10:30 sharp