GreenTree Inn Hotels in Guangzhou

Subject: Exceptional Service from Reservation Agent Ms. Li Impressed Me Dear Guangzhou Jianguo Hotel Team, I am delighted to have the opportunity to express my sincere appreciation for the excellent service provided by your hotel staff, especially the outstanding performance of your reservation agent, Ms. Li. From the moment I first contacted the hotel's reservation department, Ms. Li demonstrated a professional, passionate, and patient attitude in serving me. She carefully listened to my needs and patiently answered all of my questions. Her exceptional communication skills helped me smoothly complete the reservation process. When I arrived at the hotel, Ms. Li once again welcomed me with a warm and friendly demeanor. She ensured that the most suitable room was prepared for me and facilitated my check-in seamlessly. Throughout my stay, Ms. Li remained attentive to my needs and provided exceptionally thoughtful service. Ms. Li's professionalism and service enthusiasm deeply impressed me. She not only possesses outstanding work skills but also showcases genuine care for the guests. This level of service made me feel respected and valued, leaving me with an unforgettable hotel experience. I sincerely hope to visit Guangzhou Jianguo Hotel again and experience the exceptional service from Ms. Li and your dedicated team. Please convey my gratitude to Ms. Li and all the staff members who served me, as they are undoubtedly industry benchmarks. Thank you again, and I wish you continued success and prosperity!

The location is fabulous that it is walking distance from the rail station. And the hotel room is very big and comfortable. I like the hotel very much and i will definitely revisit.

Had a 2 night stay at Fraser Suites. I doubt I can find any other hotels that has a better location than Fraser. Metro station, huge shopping malls, plenty of good restaurants all within 1 minute walk, what more can I ask for? The staff are courteous and knowledgeable about the surroundings There are plenty of bubble tea shops that opens till late (Hey Tea is 24hours btw). The dai pai dong (restaurant) just across the street from the entrance is fabulous. I will definitely recommend anyone going to Guangzhou to stay at Fraser.

I recently stayed at a hotel in Guangzhou, China, based on a recommendation from my cousin who had visited a few months earlier. I’m pleased to give this hotel a full thumbs up. My positive experience began with Miranda at check-in, who was exceptionally helpful and welcoming, making the process smooth and effortless. The room itself was spacious, clean, and well-equipped. To top it all off, Miranda assisted me again during checkout to reverse the security deposit, completing my stay on a high note.

Hotel exceeded our expectations: 1. Located at a very convenient location with many restaurants and shops nearby 2. Service was good with every staff we encountered - all very polite and helpful 3. Buffet breakfast was amazing with lots of choices - particularly good for elderly parents 4. Wifi works for Instagram and WhatsApp 5. Room is spacious and clean The only one negative is that the rooms are not very sound proof

Great indoor swimming pool and got a small hot spring pool. Breakfast was delicious while the wanton and noodle was homemade and fresh. One of the best I tried in Guangzhou. Great location and just a few steps away from the Grandview Mall which you can easily spend few days with your kid. Love to come and stay soon again!

The location is very excellent, close to the metro station, markets and international restaurants. The staff are friendly, the room is good but needs attention to cleanliness. You can see dust in the corners and the bathroom doors are not clean at the top.