Yizhi Hotel (Guangzhou Chimelong Wildlife World)

The service provided by "Liang Hong" at the front desk is very good. The explanations are in place, she speaks softly and gently, with a smile on her face, making people feel comfortable and considerate when staying. Like 👍👍👍

The hotel was built in 2024, so the equipment is very new. The waiters are very enthusiastic and very satisfied. However, the WiFi signal is not very stable and slow. The buffet breakfast has relatively few types and most of them are pre-made dishes😅

The hotel is newly opened, very clean, and very close to Chimelong Safari Park. Next door is Chimelong Xiangjiang Hotel. You can walk into the park from the hotel. If you go early, you don't have to queue. You can get on the train directly after entering the park at 10 o'clock. It's great

We stayed in a parent-child room, which was spacious and equipped with a game mat, suitable for children to play on. The staff provided good service. The room can only be controlled by voice, and the front desk can be contacted. Children's toiletries need to be collected from the front desk. The hotel also provides free laundry and drying, paid buffet breakfast, and it is recommended to provide lunch and dinner in the future, which will be better.

To be honest, I am satisfied with the upgraded twin room with bathtub and it is bigger. However, first, the price of the hotel is really inflated. I booked it on Ctrip in advance, and the price increase during the May Day holiday is understandable. However, when I arrived at the hotel on the May Day holiday, I found that the price on site was much cheaper than that on the Internet (Ctrip was 1020 per night, and the price on site was more than 800). This is very unpleasant. If you have the price difference, you should have spent the May Day holiday. Second, it is a new hotel, but the hotel facilities are really bad. The hotel costs more than 1,000 yuan, and the bathroom facilities are broken. There is a problem with the pull rod of the shower head. The hot water can only come out of the shower head when it is turned on, and the cold water comes out directly from the faucet. There was no cold water in the middle (it was solved quickly after the response). Third, the door of the bathroom is difficult to open from the inside when it is closed. Even an adult like me can't push it open. Anyway, I was really annoyed by the bathroom on the first night. Fourth, the hotel plugs, on both sides of the bed, I checked Xiaodu voice and plugged in mosquito coils, and I completely unplugged it when I was charging. In short, the facilities are really bad and don't match the room price.

I like the night shift guy at the hotel. From raising the problem to solving the problem, both the solution and the speed of solving it are great. Because of such service, I will choose this hotel again next time.

First point: The front desk is not professional enough. From the time I entered the hotel to the time I checked in, I didn't feel the service awareness of the front desk at all. Second point: The wrong room was opened. Look at the pictures on Ctrip and the actual pictures of the family suite. This is the first time I have seen such an outrageous thing. The key is that the front desk also explained very politely (roughly the line of small words below the advertisement: the specific details are subject to the official instructions), which made me seem like I was an unreasonable and unreasonable person. I can't lose my temper. Later, I changed the room, which was also different from the Ctrip picture. Haha, since you have your explanation, I have my bad review. It's fair. Third point: Look at the yellow stuff on the towel, and the yellow print on the sofa in the hall (I took a picture but didn't find it, so I won't post it). The hygiene is bad. Fourth point: The family suite room is not small, but there is a small window sill in the master bedroom for ventilation. It feels stuffy when you enter the room. Fifth point: The air conditioner has no wind, and you can't feel the cooling. My dad, who is 180 cm tall, stood on the chair and stretched his hand out of the air conditioner to feel a little cool wind. Do you think we were hot when we took a shower? Explain why I didn't change. As I said before, my family has already changed once. I'm not the kind of person who likes to make trouble. I've traveled to three cities. The last stop is Chimelong. My parents are tired. I'm tired. Overall: The facilities are just for show. The price is not cheap. It's the worst hotel I stayed in during this trip. P.S.: When I left, I was still speechless by the front desk. I will never stay in this hotel again. Please don't reply to me, I'm a big company and I don't deserve your reply!

The room is quite big, the facilities are new, and it has a slightly newly renovated feel. It is very close to the north gate of Chimelong Safari Park and can be walked. If you don't want to stay in the resort, this is a good choice.