Paco Hotel (Guangzhou Tiyu Xilu Metro Branch) Guest Reviews
4.6/5
Very Good
1803 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(1803)
Positive reviews(1729)
Reviews with photos/video(498)
Easy to get around(313)
Friendly front desk staff(198)
Close to metro(150)
Delicious breakfast(88)
Many amenities(79)
Convenient for shopping(65)
Convenient parking(64)
Tasty coffee(10)
Negative reviews(74)
Lia Capelo
Large Screen Audiovisual Double Bed Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Good hotel,good location ,staff is friendly nearly have many shopping centre,transportation is perfect.i like this hotel .
Response from Property: [Near Exit A of Tiyuxi Subway Station] We call the heart dancing in the night the moon. You are the faint starlight in the clouds and a piece of candy that fell from the Milky Way. May you be sweet every day.
Anonymous User
Business Room With Kingbed
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Close to the metro station and other shopping malls
Good breakfast
However, it may be a bit noisy in the morning as there’s a school nearby
Response from Property: [Near Exit A of Tiyuxi Subway Station] We call the heart dancing in the night the moon. You are the faint starlight in the clouds and a piece of candy that fell from the Milky Way. May you be sweet every day.
ANNIE LIM NIAN YI
Superior Double Room
Stayed in Jan 2025
Solo travellers
14 review
5.0/5
Outstanding
Posted on Feb 12, 2025
Next to metro station, close to shopping area and dimsum area
Response from Property: 尊敬的顧客您好! 非常感謝您對我們酒店的支持, 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
kawai23
Business Room With Kingbed
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 2, 2025
nice hotel ,good staff,friendly kindly ,many good place around here
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
Meng Meng
Superior Room With Twinbeds(without Window)
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Nice hotel ,good location ,staff is friendly,good.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
Andy
Superior Double Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Nice hotel ,good location.,many foreigners stay here,amazing.
Response from Property: [Near Exit A of Tiyuxi Subway Station] We call the heart dancing in the night the moon. You are the faint starlight in the clouds and a piece of candy that fell from the Milky Way. May you be sweet every day.
Gary
Superior Double Room
Stayed in Jan 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Clean and friendly staff
Response from Property: 尊敬的顧客您好! 非常感謝您對我們酒店的支持, 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Guest User
Large Screen Audiovisual Double Bed Room
Stayed in Sep 2024
Family
4 review
3.2/5
Posted on Oct 5, 2024
Not the good experience, the room that we staying was looks very old, full of the nursea smell, luckily only stay one night, the hotel is totally under expectations for me, the price I spent for this room is expensive and not worth, i was staying few hotel in china for my trip, this hotel is the expensive but is the most terrible. The hotel washing machine dryer is not work, I have set 55 minutes to dryer, after 55min, the machine still continue add xtra time, I have told the receptionist, they said just stop it, but after stop, the clothes I dry still very wet, the staff dint help me on it, seems they already knew the dryer problem.
Response from Property: Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had during your stay. We understand that the room appeared outdated and had an unpleasant odor, which is not the standard we strive to maintain. We also regret that the pricing did not reflect the quality of your stay and that you felt it was not worth the cost.Additionally, we apologize for the inconvenience caused by the malfunctioning washing machine and dryer. We should have addressed this issue promptly and ensured that your laundry was properly dried. It is unacceptable that our staff did not provide the assistance you needed.Please know that we take your concerns seriously and will work to address these issues immediately. We will investigate the condition of the room and take the necessary steps to ensure it meets our high standards of cleanliness and comfort. We will also look into the malfunctioning laundry equipment and repair or replace it as needed.Once again, we apologize for the inconvenience and disappointment you experienced. We value your feedback and hope you will consider giving us another chance to provide you with a better experience in the future. If you have any further concerns or questions, please do not hesitate to contact us directly.
Guest User
Business Room With Kingbed
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Nice hotel ,everything is good ,next time comeback.
Response from Property: [Near Exit A of Tiyuxi Subway Station] We call the heart dancing in the night the moon. You are the faint starlight in the clouds and a piece of candy that fell from the Milky Way. May you be sweet every day.
Guest User
Luxury room with kingbed
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 28, 2024
First time booking with Paco Hotel, it was a great experience. Staff are very friendly and helpful. Room is very clean and affordable. Location is good and close to Tiyu Xilu metro station which makes traveling around easy. Not to forget, it is also near a few shopping malls like Tee mall, Parc Central and Grand view mall. 100% highly recommended!! Will definitely come back here again.
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that your first experience with Paco Hotel was a great one. It's heartwarming to know that our staff members could make your stay enjoyable with their friendliness and helpfulness. We strive to maintain the highest standards of cleanliness and affordability, and it's great to see that this was reflected in your room.Being located near Tiyu Xilu metro station is indeed convenient for exploring the city, and we're delighted that you found our proximity to shopping malls like Tee mall, Parc Central, and Grand view mall to be an added bonus. Your satisfaction is our top priority, and we're glad we could exceed your expectations.We're extremely grateful for your recommendation and look forward to welcoming you back soon. Thank you once again for choosing Paco Hotel – we can't wait to host you again!
Guest User
Superior Room With Twinbeds(without Window)
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Good hotel wu is friendly,nice,good location.next come again
Response from Property: Dear guests, thank you for your recognition of all aspects of the hotel, Xiaobai feels very high, I wish you a happy work and life, and look forward to your next arrival,
CHON LOK
Superior Double Room
Stayed in Dec 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Good location ,nice
Response from Property: 尊敬的顧客您好! 非常感謝您對我們酒店的支持, 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Krishan
Business Room With Kingbed
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Nice hotel,good,breakfast is delicious.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
Samantha
Superior Room With Twinbeds(without Window)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Nice hotel ,stsrff is friendly.,good
Response from Property: 尊敬的顧客您好! 非常感謝您對我們酒店的支持, 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
ThiHoa
Superior Double Room
Stayed in Jul 2024
Solo travellers
8 review
4.7/5
Amazing
Posted on Aug 29, 2024
Good location, friendly staff. Amenities are okay. Rooms are spacious. Free coffee and lemon drink everyday.
Mr. Wu is helpful and friendly.
Response from Property: [1 km from Zhengjia Plaza] Hello! Thank you for your 5-star praise! The surprise and satisfaction of the guests is our greatest motivation. Xiaobai's mission is to warm all the people on the road. I look forward to seeing you next time! Wish you well!