Merlinhod Hotel

Merlinhod Hotel Reviews

Merlinhod Hotel

No.5 Changsha Road, Guangzhou, ChinaView Hotel Details
Merlinhod Hotel
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Merlinhod Hotel Guest Reviews

4.7/5
Outstanding
2001 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(2001)
Positive reviews(1955)
Reviews with photos/video(389)
Delicious breakfast(163)
Perfect for business trips(157)
Friendly front desk staff(89)
Great swimming pool(67)
Loved the night views(43)
Has play area for children(34)
Negative reviews(46)
kumar
European-Style Romantic Room (2 beds)
Stayed in Mar 2024
Business travellers
30 review
2.7/5
Posted on Mar 3, 2024
They don't have good breakfast no coffee and no coffee in rooms. They don't confirm even though I got Trip booking confirmation. but staff are very polite.
Response from Property: Hello!Thank you for choosing Guangzhou Meilihao Hotel and sharing your stay experience with us.Regarding the breakfast issue, we are sorry for the inconvenience caused to you.The hotel will organize relevant departments to adjust the breakfast issue. Thank you for your suggestions. We look forward to your visit again!
Uniquely Travel
European business big bed room
Stayed in Nov 2023
Business travellers
48 review
3.7/5
Posted on Jan 8, 2024
Stay here due to business meetings at panyu area. There an area for food and drink that is about 10 to 15 minutes walk away
Response from Property: Dear guest, hello! Thank you very much for your support to the hotel, this stay did not get your comprehensive five points of praise, we still feel a little bit lost, if you need to eat, there is a very good Chinese restaurant on the first floor of the hotel, five minutes walk from the hotel there are also large supermarkets and restaurants, during the stay if you have any need to contact us in time. We will do a good job in every service link, live up to your hotel's support! Sincerely looking forward to your visit again!
Skeeter
European business twin room
Stayed in Feb 2023
Business travellers
17 review
4.0/5
Very Good
Posted on Feb 18, 2023
Good room. Good breakfast. View soso. Noisy hallway and construction ongoing at the moment.
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "heart service", we are carefully found can give you the opportunity to provide service, to provide you with a more satisfactory, more comfortable rest environment! Your satisfaction is our pursuit! I look forward to your coming again.
ELAINE
Business Guestroom (2 beds) (No window)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Good service
Guest User
Stayed in Nov 2023
Business travellers
8 review
3.2/5
Posted on Jan 5, 2024
Food is okay
Response from Property: Dear guest, hello! Thank you for choosing Guangzhou Meilihao Hotel! We apologize that your stay was not satisfactory. We hope to have more communication and exchanges with you and give us more valuable suggestions. We will do a good job in every service link, live up to your high expectations of the hotel! We sincerely look forward to your visit again!
Eddie Ronald
European business twin room
Stayed in Jun 2023
Business travellers
57 review
4.0/5
Very Good
Posted on Jun 11, 2023
Good for a weekend
Response from Property: Thank you for your comments, we will certainly continue to work hard! Wish You a happy life, Welcome home next time!
Inagamov
European business twin room
Stayed in Mar 2023
Business travellers
30 review
3.0/5
Posted on Mar 24, 2023
Location is not good
Response from Property: Distinguished guests: Hello! Thank you very much for your thoughtful comments. The hotel is located in Dalong Street, Panyu District, surrounded by snacks and Hunan cuisine, and only takes about half an hour by subway from Tianhe cbd. Each of our employees will let you stay away from the noise of the city and enjoy the beauty of the small town quietly through more intimate and meticulous service. I look forward to making your stay more perfect next time.
Mufanchenjian
European business big bed room
Stayed in Jul 2021
Business travellers
3 review
5.0/5
Outstanding
Posted on Jul 11, 2021
It's a great honor to meet a girl these days. Thank you very much for your help and have a good time! Firstly,the first day, the girl saw me and asked if I was going to check in?It's really rare for a girl to take the initiative to speak English with you. When I was ready to check in, I suddenly found that my mobile phone had no power. This is the moment,The girl took out the charging cable and charged me at the front desk.The girl's who name is Cherry!Her Chinese name is Li Jiaying!Thank you again for her help! Secondly,She help me carry my luggage to my room.In the process of entering the room, and she gave me a brief introduction to the hotel. however,When we got to the room, we opened the door and found a ladder. She immediately informed the staff and helped me change other room.and She keep saying sorry to me.I want to say“It's ok.” Thirdly,I wanted to eat something that day. When I called the restaurant, I was the girl who answered the phone. With her help, I had a good dinner~ Finally, I hope my evaluation will be helpful to her work.Thanks again to the girl who call“cherry”.I look forward to seeing you next time!
Response from Property: Dear guests, Thank you for choosing our hotel. I am very glad to see your recognition of our hotel. Thank you for your recognition of customer service butler! Out of the home, a comfortable stay is the expectation of every guest, is also the ultimate goal of the hotel. We will make persistent efforts, believe that through our continuous efforts, will make your next stay more comfortable, look forward to your visit again, wish you a happy life!
Anonymous User
Guestroom (2 beds) (No window)
Stayed in Jun 2024
Family
21 review
4.5/5
Great
Posted on Jun 24, 2024
The hotel is located in two seven-story Western-style luxury buildings. There is an outdoor swimming pool and a Chinese restaurant underground. The hotel facilities are located on the 2nd to 6th floors. Take the elevator to the 2nd floor where the restaurant provides breakfast and afternoon tea. The room is large. Although there is no window, it feels very comfortable because of the ample space. The equipment and supplies are sufficient. The cleaning staff are kind. I will come back to rent here again.
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6/11
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more and more perfect. Welcome to visit us again.
Guest User
European business twin room
Stayed in Jun 2024
Business travellers
3 review
2.6/5
Posted on Jun 20, 2024
The bed sheets are old, there are mosquitoes and bugs at night, there is no refrigerator, the bathroom used to have skin care products, but now there are none, and the quality of the washing supplies is also poor, a bit disappointed. I always choose to stay in the 588 room in Shiji, a third- or fourth-tier street, with expectations, and it is more and more like a hotel. I am disappointed. I am sorry for the hotel. The environment and facilities cannot keep up.
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Guest User
European business twin room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Came here to watch the concert, looked it up online, and chose the Meilihao Hotel, which is the closest to Asian Games City. When we arrived at the hotel, the exterior was very beautiful, like a small palace. When we entered the front desk, the housekeeper Xuexue helped us with our luggage and took us to the room. She was very hospitable, added the housekeeper's contact information, and introduced many recreational facilities. It was a pity that we didn't have much breakfast because we got up too late. I will come back to experience it next time. Five-star praise to encourage!
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Guest User
Guestroom (Double Bed) (Special Promotion)
Stayed in Jun 2024
Business travellers
88 review
5.0/5
Outstanding
Posted on Jun 5, 2024
I feel that this is a hotel that can be chosen for business trips and tourism. The surrounding transportation is convenient, the room is clean and tidy, Anton's service is very enthusiastic, and a good room was rearranged according to my needs. The room has good lighting and is not close to the road and is quite quiet. The bed is very soft and comfortable. The hotel's buffet breakfast is good with many varieties. Thumbs up to support you, thank you
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Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
2-bed Room
Stayed in Jun 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jun 3, 2024
It was my first time staying in this hotel in Panyu. Wow, I was really amazed by the service. I stayed in this hotel with my friend's family. The exterior design is unique, the European-style castle, the night view is particularly beautiful, the housekeeper Xuexue's guidance is very good, the service attitude is particularly good, and the room introduction is also detailed. I am very satisfied with this stay. Please encourage it with a five-star praise. I will stay here next time! ! !
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Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. We believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
European business big bed room
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel parking is very convenient. The lobby is very beautiful as soon as you enter the door. The staff is very enthusiastic. When checking in, they poured tea as soon as possible. It was done quickly. There are many breakfast varieties. The room is clean and tidy, and the toiletries are complete. The housekeeper Xiaohui also helped to pull the luggage to the room and prepared a fresh fruit plate, which is very considerate. Overall, it must be a five-star rating! I really only stay in this hotel every time I go on a business trip. Xiaohui always makes us feel at home, very very nice😊
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Guest User
European business big bed room
Stayed in May 2024
Business travellers
4 review
3.5/5
Posted on May 12, 2024
The outside is nice, the service is also very good, but it is located in a remote area, the inside needs renovation, the lobby has a strong smell of air freshener, and the second floor and above are full of a strange smell, which should be the smell of aging carpets. It is very, very nostalgic.
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Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and providing us with valuable comments and suggestions! We have made improvements in time. We failed to leave you with a perfect memory this time. We are working hard and look forward to your witness! I wish you all the best!