Lavande Hotel (Guangzhou Huadu Sunac Resort) Reviews

Spacious room. Very clean. Close to the skiing centre — 10 mins by taxi.

Good Good Good Good

The room was upgraded for free, with hotel in close proximity to Starbucks and other restaurants. The hotel also has a free parking lot. Very satisfied.

Lavande is always good,good toothbrushes and decent beds,had a good night sleep,accepts foreigners

Super friendly staff and nice hotel room.

Area is kinda remote. Could not reach any food for solo traveller nearby. But hotel itself is all good

very happy stay here, and friendly services.

good service

I mainly want to complain about the day shift receptionist. I have stayed in the hotel for many days before, and I always got along well with another receptionist. After I changed to this day shift receptionist, the communication problem was very uncomfortable. I went to have breakfast and renew my room. Her tone was like an interrogation. Because I didn’t go to the front desk to renew the room the day before, she asked all kinds of questions. I said I didn’t need her service. Obviously, the night shift receptionist had intervened to provide services, but she was still chattering beside me. The night shift said to give me a breakfast voucher, but she still questioned that I didn’t have a breakfast voucher and needed verification. I said I would complain to her, and she openly asked me to complain to the manager and pointed to my business card. I said I invested online, and she immediately lowered her tone and said not to complain. She kept asking me not to complain. It’s okay to complain to the manager, but not online. What does that mean? The good impression I had accumulated was gone in an instant. After all, I am also learning from the hotel. Let’s learn attitude first. When I see foreigners, I can even say "nice to see you again" while chattering... Only for the receptionist on that day. The emotional intelligence of the front desk was very high before, and it was too bad in comparison.

I booked a bathtub room specifically for my kids. The room is not big, but the lighting is warm. Although it has been open for some time, the facilities are well maintained and the room is clean! The front desk service is also great👍!

The location is OK, and the round trip to Sunac Ski Resort takes about ten minutes The hotel is old-fashioned, the corridors and rooms are all carpeted, and the lighting is dim The soundproofing is not very good. I could hear the conversations of people in the next room in the middle of the night, but it did not affect my sleep. What I am more dissatisfied with is that there are a lot of insects in the bathroom as shown in the picture. I killed four or five of them, but there are still some! ! I don't know where it came from.

I stayed in Huadu for one night on a business trip and chose this hotel nearby. The overall environment is OK, and the most basic cleanliness and tidiness can be guaranteed. However, the sound insulation is a little poor, and the voices at the door in the morning will be louder. There are not many types of breakfast, but it is still OK to fill the stomach. The overall experience is not bad.

The environment is very good. The sound insulation is also great. All kinds of facilities are also fully equipped. Firefighting tools are also available. The lighting can also be adjusted according to your needs. There is also shower music when showering. This stay experience is very satisfactory👍

I came to Sunac and booked this hotel. I felt that the staff was very enthusiastic. I could see outside by opening the window in the room. The scenery outside the window was pretty good. I also had a free drink when I checked in. It tasted good. The facilities were very complete. If you drive here, there is also a free parking lot for parking. The overall experience is very good. I will stay here again next time.