Guangzhou Tianhe District Hotels

Customer service was horrible! There were about 6 receptionists standing and talking to each other. After one receptionist finished, I stood in front of him and he didn't acknowledge me, then he went on his phone. At this point, there were only myself and another customer in line. Despite the language barrier, they were not helpful! The hotel's location is good close to the railway station and Canton Tower. The hallway of the hotel was a little smelly it wasn't horrible it just needed a good deep clean. My room smelt like smoke even though it was a non-smoking room. Overall, the interior was ok. Breakfast was average more on the Chinese style.

I like this hotel cause he design is amazing the room is spacious the bathroom specially the closet is automatic the bed is comfy They have cute robot send anything to your room The most favorite this hotel is beside shopping mall and MRT , they have connecting door between your hotel and mall , just walk through and you find MCD, BreadTalk, go to basement and they have supermarket, and so many good and delicious restaurant, go down again they connect to MRT GANGDING (line 3 orange) Exit A (easy to go everywhere), and remember if you go EXIT C you will find electronic mall then find lift to go level 4 you will find most famous dimsum restaurants 点都德

Location-excellent. Within 2 mins walk to nearest MRT under shelter. Lots of eateries , some 24hrs , all outside the hotel. There’s a McDonalds just down below as well. Service- VERY IMPRESSIVE. The young lady who checked us in, was professional , sweet and so helpful with everything we needed- especially when she knew we didn’t read Chinese . She took time to translate, help us read our Wechats. She was clearly doing it out of a strong service nature, expecting nothing in return. As there was slight renovation on 8th floor, she suggested giving us complimentary breakfasts as a gesture of goodwill. She needs to be promoted and given lots of rewards . Her name is Qiu yongxin，邱泳欣. Breakfast - buffet and has typical Chinese food but limited western dishes. There’s a good coffee machine though.

ladies shopping trip… encourage to come with a man or stay together. not solo lady stay in this hotel. anyone can go up to any floor. food deliveries can entre anytime. not safe in my perspective. this hotel do not have the control. not like the ones we stayed in shanghai or other. using card to go up to your floor. other that than, the room deco is nice and clean. location good in my perspective .. walking is needed to go tianhe side .. about 5-8 mins walk

It was a wonderful stay at Litu International Apartment. The location is very convenient and peaceful. It’s relaxing when you go out. Not crowded. Didi is very fast as well in this location. There are convenience stores and many restaurants. They even help you with deliveries. The customer service is very helpful as well as the housekeeping lady. They are very attentive and approachable. They give their best to help you with everything. We are super satisfied. We will come back for sure! ❤️

I stayed for 2 nights in an executive room, expecting a more comfortable and well-maintained environment, but was quite disappointed. Upon entering the room, there was an unpleasant smell, which continued to linger throughout my stay despite opening the toilet window. The hallway and bathroom also had a similar musty odour that made the experience uncomfortable. The flooring are tile, sofa dirt stain everywhere and the bathroom showed visible signs of rust and poor maintenance. For an executive room at a higher price point, I had expected much better standards. Unfortunately, the overall condition felt like an old resort that had seen heavy usage over the years without proper upkeep. Definitely not the experience I had hoped for.

I am on a business trip to Guangzhou. Because my company is near Vanke Plaza, I usually book an apartment nearby. Because the decoration of the apartments near Vanke Plaza is all the same, there is nothing new and the decoration is very poor. But this time I saw this newly opened hotel on a business trip. The decoration in the photo was very different from the decoration of nearby apartments. It looked very luxurious, and the price was not high, so I booked a hotel with the attitude of giving it a try. The hotel is in Building A4, and there are advertising signs along the road that are easy to find. Come to the hotel front desk. Although it is not big, the ladies at the front desk are very enthusiastic and the service with a smile made me feel much better after a tiring day. The hotel rooms are all on the same floor, so you don't have to travel around. This is very different from nearby hotels, which makes people feel safe. Entering the room, although the size is the same as other hotels, the decoration and layout can show the owner's care. It can be said that ”the sparrow is small but has all the internal organs.” The supplies in the hotel are all new and very clean, which shows that the hotel is very strict about hygiene. I had to do laundry after taking a shower and go to work tomorrow, but there was no trace of laundry detergent in the room, so I called the front desk. The front desk brought it to the door of the room in a short while, and specifically told them not to put too much in case they wouldn't be clean. This service attitude makes me feel very comfortable. It means that the hotel considers its guests. So I specially wrote this review because I think this hotel is worthy of my time. Downstairs from the hotel is Vanke Plaza, where you can eat, drink, play, or watch movies. It's quite lively at night with so many young people. It's not far from the subway, only about 5 minutes' walk. In the end, there is not much to say. I can only say that this hotel is worth visiting compared to several nearby hotel apartments. It's worth it just because the hotel front desk service is on the same floor as the hotel without having to run around. It’s a treasure hotel, worth checking out.

Very nice and clean hotel.newly opened. Very helpfull staff.owner is a best guy and went extra miles to assist us.its half an hour drive to market area.if you prefer clean and peaceful environment and can travel 30 mins to market by taxi then this is place to stay.It is a 5-minute walk from the subway entrance, and the transportation is extremely convenient, and it is only 2 kilometers away from the city center Grandview Plaza, Tianhuan Plaza, Tianhe City, and Taikoo Hui, and the overall experience is very good and pleased.

Due to the structure of the room, the bathroom is small. Everything else is good! It's clean and the facilities are quite new. It's very quiet to sleep at night and there are charging stations downstairs. Opposite is Guangbai Plaza, which is very convenient for eating. The two floors of the duplex upstairs and downstairs are independent of each other and do not interfere with each other.

Great location - 5mins walk to tiyu xilu train station which is link to Tee mall , parc central and grandview mall , lotsa food and shopping options  Hotel is very clean with comfortable beds and have all necessary amenities ,  Smoke free hotel only con is that the bathroom has frosted glass which is visible from the bed