Guangzhou Tianhe District Hotels

Customer service was horrible! There were about 6 receptionists standing and talking to each other. After one receptionist finished, I stood in front of him and he didn't acknowledge me, then he went on his phone. At this point, there were only myself and another customer in line. Despite the language barrier, they were not helpful! The hotel's location is good close to the railway station and Canton Tower. The hallway of the hotel was a little smelly it wasn't horrible it just needed a good deep clean. My room smelt like smoke even though it was a non-smoking room. Overall, the interior was ok. Breakfast was average more on the Chinese style.

I like this hotel cause he design is amazing the room is spacious the bathroom specially the closet is automatic the bed is comfy They have cute robot send anything to your room The most favorite this hotel is beside shopping mall and MRT , they have connecting door between your hotel and mall , just walk through and you find MCD, BreadTalk, go to basement and they have supermarket, and so many good and delicious restaurant, go down again they connect to MRT GANGDING (line 3 orange) Exit A (easy to go everywhere), and remember if you go EXIT C you will find electronic mall then find lift to go level 4 you will find most famous dimsum restaurants 点都德

Location-excellent. Within 2 mins walk to nearest MRT under shelter. Lots of eateries , some 24hrs , all outside the hotel. There’s a McDonalds just down below as well. Service- VERY IMPRESSIVE. The young lady who checked us in, was professional , sweet and so helpful with everything we needed- especially when she knew we didn’t read Chinese . She took time to translate, help us read our Wechats. She was clearly doing it out of a strong service nature, expecting nothing in return. As there was slight renovation on 8th floor, she suggested giving us complimentary breakfasts as a gesture of goodwill. She needs to be promoted and given lots of rewards . Her name is Qiu yongxin，邱泳欣. Breakfast - buffet and has typical Chinese food but limited western dishes. There’s a good coffee machine though.

ladies shopping trip… encourage to come with a man or stay together. not solo lady stay in this hotel. anyone can go up to any floor. food deliveries can entre anytime. not safe in my perspective. this hotel do not have the control. not like the ones we stayed in shanghai or other. using card to go up to your floor. other that than, the room deco is nice and clean. location good in my perspective .. walking is needed to go tianhe side .. about 5-8 mins walk

It was a wonderful stay at Litu International Apartment. The location is very convenient and peaceful. It’s relaxing when you go out. Not crowded. Didi is very fast as well in this location. There are convenience stores and many restaurants. They even help you with deliveries. The customer service is very helpful as well as the housekeeping lady. They are very attentive and approachable. They give their best to help you with everything. We are super satisfied. We will come back for sure! ❤️

I stayed for 2 nights in an executive room, expecting a more comfortable and well-maintained environment, but was quite disappointed. Upon entering the room, there was an unpleasant smell, which continued to linger throughout my stay despite opening the toilet window. The hallway and bathroom also had a similar musty odour that made the experience uncomfortable. The flooring are tile, sofa dirt stain everywhere and the bathroom showed visible signs of rust and poor maintenance. For an executive room at a higher price point, I had expected much better standards. Unfortunately, the overall condition felt like an old resort that had seen heavy usage over the years without proper upkeep. Definitely not the experience I had hoped for.

Very nice and clean hotel.newly opened. Very helpfull staff.owner is a best guy and went extra miles to assist us.its half an hour drive to market area.if you prefer clean and peaceful environment and can travel 30 mins to market by taxi then this is place to stay.It is a 5-minute walk from the subway entrance, and the transportation is extremely convenient, and it is only 2 kilometers away from the city center Grandview Plaza, Tianhuan Plaza, Tianhe City, and Taikoo Hui, and the overall experience is very good and pleased.

Great location - 5mins walk to tiyu xilu train station which is link to Tee mall , parc central and grandview mall , lotsa food and shopping options  Hotel is very clean with comfortable beds and have all necessary amenities ,  Smoke free hotel only con is that the bathroom has frosted glass which is visible from the bed

The room is big and the price is not expensive, the cost performance is very high, the facilities are quite new, the front desk staff and the cleaning lady are very nice and enthusiastic, I will stay here again next time I come.

This is my second stay at this hotel, and I returned because of its cleanliness, comfortable bedding, friendly reception staff, and the convenient free laundry service (staff assist with laundry at no charge). I was especially impressed by the reception team, who went above and beyond to help with my parcel delivery. Another plus is the variety of food options nearby, and it's just a 13-minute walk to the main shopping district, which makes it really convenient. However, one downside this time was that I was given a room facing the road. As a light sleeper, this did affect me, though my friend didn’t have any issues with it. Overall, I'll definitely be returning again.