Hefei Hotels with Gym

An excellent experience! **Location:** Very convenient. It's only a 20-minute bullet train ride away, and you can walk to MixC (for all your dining and entertainment needs) in 7-8 minutes. There's also a park nearby for a stroll. **Facilities & Hygiene:** Generally great. The room was spacious with floor-to-ceiling windows, and the toilet had smart features. Plenty of coffee capsules, mineral water, and tissues. The gym isn't huge but is very popular. The swimming pool is 8x25 meters; during summer, it's busy with kids' classes, but I highly recommend the massage pool and steam room in the changing area. **Service:** I really commend the service. Mindy was fantastic, promptly connecting with me and offering helpful reminders. I especially loved the beautiful executive lounge environment and the high-quality dishes, which truly elevated the hotel's overall service!

The hotel lobby is grand and it's located near the administrative center, surrounded by many shopping malls like Impression City and Intime. Getting to the old city by taxi is also convenient. Although the hotel is a bit older, the room facilities are very well-maintained. The executive room I stayed in offered excellent value for money; it was spacious and had a view of Swan Lake. The executive lounge offers afternoon tea and a buffet dinner. The hotel staff are incredibly welcoming; a staff member even personally delivered my takeout order to my room. I felt right at home and it's definitely worth staying here again.

I stayed here a few years ago and had a great experience, so when I was passing through Hefei again, I chose the Grand Hyatt! The service is consistently excellent, and they even upgraded me to a suite for free. The first time I stayed here, I was also in a suite, and I really love the layout of the suites. The living room is quite spacious, the TV can cast content, and the night view from the corner window is absolutely fantastic! The soundproofing in the room is good, which is great for light sleepers. The lighting design is also very reasonable, the air conditioning is comfortable, and it has a double-sink vanity. The only minor drawback is that it's not a smart toilet. There are a limited number of parking spaces in front of the hotel. Although I called ahead to reserve a spot and was told they'd call back, I never received a call. When I arrived, I waited a bit, and a car just happened to leave, so I got a spot. I think this point is a slight deficiency; their internal coordination wasn't great. The location is excellent; MixC shopping mall is right downstairs. But every advantage has its disadvantage – it gets very congested! There's no robot delivery for takeout, so you need to pick it up yourself, but if you contact the butler, they can help deliver it. Overall, the stay was quite good. I'll definitely choose the Grand Hyatt again next time I'm in Hefei!

The best hotel during my trip to China. The room was clean, well-organized, and new. The breakfast was excellent, delicious, and varied. The staff were extremely helpful. It was a snowy day, and they offered me hot water upon arrival and turned on the heating before I entered the room. On the second day, they kindly helped me arrange a taxi. Small gestures, but very important. By the way, I travel a lot and stay in a different hotel almost every day, but I truly felt the need to thank this wonderful staff. Mercure Hotels will always be my first choice.

I've recently stayed at this beautiful hotel it was my first time in Hefei, and even though I'm a foreigner who doesn't speak Chinese there was no issue thanks to the amazing staff there. They were very patient while using translation apps to communicate with and they took really good care of me. They even helped with many personal issues and showed me the way around the town. I felt very welcomed and safe with them. They even personally drove me to the airport to get my lost luggage. I want to mention especially 苡荷, one of the receptionists there, she made sure that I didn't skip my meals and that I'm comfortable and she was really friendly with me, I felt really at ease. And no matter how many personal requests I made she never hesitated to offer help and to solve all my problems. I had an amazing experience at Atour hotel, it's very clean, very comfortable and the atmosphere is very friendly and welcoming. I will definitely go back there in the future. If anyone is thinking about where to stay in Hefei this is the perfect place. You will never feel homesick! I felt at home at this incredible hotel!

The appearance of the hotel is very good, the decoration is very nice, the room environment is very clean, smart facilities, complete tea sets, it is very relaxing to stay in the room, many small details are well designed, I feel that the hotel owner is very attentive and the aesthetics is also very good, it is liked by young people The style 😊 is highly recommended for everyone to stay here. The price/performance ratio is very high.

This is a beautiful and thoughtful hotel. From the front desk service to the butler and the quality of the restaurant's food, you can feel the systematic training and careful attention to detail. It's considered a high-standard new hotel in Hefei. When checking out, I wrote a blessing on a red ribbon, wishing them continued success.

Accompanying my husband on a business trip! The environment is very good, you can check in online and brush your face to enter the door, the facilities in the house are also good, the pillows are so comfortable! The front desk ladies are also very good.

The room was spotless and well-appointed, with brand new facilities. The bedding was incredibly comfortable, ensuring a sound night's sleep. The bathroom had a great dry/wet separation and was impeccably clean. The location is also very convenient. I'll definitely choose this hotel again on my next visit!

For any hotel location is the key, and although this is located right by the amusement park and water park and chao lake. It doesn’t have good directions or take good care of the walkways to allow people to walk unhindered. A shuttle bus to local spots should be provided. Breakfast which they provided had a ton of options but all of them subpar. If they had only a few things but made well and delicious it would be much better. The air conditioner was the worst. It pushed out humid air and rarely cool enough to drop the room temperature. All over the hotel they have ads for their restaurant but when we asked about it, it was closed. If something is not available, you should not be advertising it. Considered false advertisement. If due to your false advertising I have to go somewhere else for dinner, you should at least pay for the cab fare. Based on the hotel and the number of guests I saw I’m pretty sure you’re only putting guests in floor 8 and possibly floor 9. If that’s the case then each room should be meticulously cleaned. Ours didn’t have soap in the dispenser and was missing the conditioner completely. We were in a no smoking room, there was still a “do not smoke in bed” resin sign. Which was extremely dirty like no one’s cleaned it in weeks if not months. There’s a cute robot you send up to deliver things. But it doesn’t know to wait for people to get off the elevator before getting on, causing a family of 4 with their luggage to be partly trapped by the robot for a few minutes. I’ve had the opportunity to talk to a number of the staff and can see the lower occupancy and time has affected this establishment. But you can still do better.