The Parkview Hotel is an ideal spot for travelers wanting to discover the city. The Parkview Hotel offers a pleasant stay in Taiyuan for those traveling for business or leisure. Traveling to the hotel is easy with Taiyuan Railway Station located approximately 2km away and Taiyuan Wusu International Airport roughly 14km away. Transportation around the city is also convenient, with LIUNAN Metro Station within walking distance. This hotel is located near many of Taiyuan's attractions including Taiyuan Shanxi Merchants Museum, Wenying'ertong Park and Liu Xiang. In their spare time, guests can explore the hotel's surroundings. This Taiyuan hotel features parking on site. According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
YYOYO-LEE2025.04.20
Environment: Although the main entrance is not easy to find, it is bright and the decoration is grand. You can see the details.
Facilities: The charging pile is on the ground, and the underground garage needs to change the elevator. Everything else is OK.
Hygiene: Regarding hygiene, it is still worth praising. There is no fingerprint in the elevator. There is always a big sister wiping the elevator, which is also very polite.
Service: It is worth a manual praise. Free room upgrade, I decided to drive to Taiyuan on the spur of the moment. I casually ordered the hotel ranked first on Ctrip in the car. When I arrived at the hotel, I found that it was a twin bed room. When I upgraded, I could only upgrade to a twin bed. Well, fortunately, the bed is quite big, one person has a 1.35 bed, and the little sister is also very friendly. I recommend a twin bed room. The room is large. There is a must-eat list for breakfast, which is very useful, because there are many categories and I don’t know what to eat. It is definitely friendly to outsiders. I tried all the ones on the list. My mind is really not used to it. The wontons are very delicious. If it weren’t for self-driving, I would also like to try rice wine.
Summary: The well-trained team, from the door security to the staff you meet and come into contact with at any time, are very friendly and proactive in greeting. During breakfast, you can also see the young waiters cleaning up in an orderly and timely manner, which is very meticulous. It is within walking distance to Liuxiang, recommended.
Hotel near Changfeng Business District,Taiyuan5.9% of visitors choose this area
The Lihua Grand Hotel (Lihua Dajiudian) is located on West Changfeng Street within easy reach of Taiyuan's Fen River Park and the Changfeng central business area. It just takes 20 minutes to the airport, the train station and the renowned Jinci Park.This Taiyuan hotel has various well-appointed rooms.
GGuest User2025.04.06
🌟 Shanxi Lihua Hotel | The ”service ceiling” with full details, so touching that I want to recommend it to the whole world!
This stay at Shanxi Lihua Hotel completely overturned my perception of ”service”! From airport pick-up to check-out, every link is full of surprises, which can be called a combination of ”detail ******” and ”heartwarming”! I must thank several staff members by name for making my journey full of warmth❤️
💖 Touching details inventory:
1. The ”family-like care” of the airport pick-up master
Master Ji and Master Wu's airport pick-up service instantly broke my defense! Waiting with a sign half an hour in advance, taking the initiative to help move luggage, and introducing Taiyuan's customs and customs on the way, and even telling the best viewing points of the Fenhe River night view one by one. The masters smiled throughout the whole process, and also prepared mineral water and wet wipes, which swept away the fatigue of the journey!
2. Shi Baoping from the front office: ”Reading through” the guests' minds
When checking in, Miss Shi Baoping saw that I was with the elderly, and took the initiative to upgrade the quiet room type, and also sent health tea and a customized Taiyuan tourist map. What's more heartwarming is that she noticed that I was coughing, and when she was on duty late at night, she actually brought a pot of rock sugar and snow pear soup! This kind of ”traceless care” really touched my tears.
3. The ”invisible guardian” of the housekeeping department
The housekeeping team is simply the incarnation of ”snail girl”! Every day when I return to the room, I can find new surprises: towels folded into small animals, handwritten weather reminder cards, full skin care samples, and even rose petals next to the bathtub to say ”good night”! When I checked out, I found the socks that I forgot to collect. The auntie carefully washed, dried and bagged them, and attached a note ”safe journey”.
4. The ”Shanxi stomach development plan” of the catering department
The brain soup and mutton offal for breakfast opened up a new world for me, a southerner! The waiter not only explained how to eat it, but also recommended the hidden menu - freshly made oat noodle kuoluoluo. I got up early to catch the bus on the day of check-out, and the restaurant specially packed hot sweet hemp leaves + old tofu, saying that ”I can't go on the road hungry.”
✨ Why is this the ”service ceiling”?
• Proactive service beyond expectations: before you ask, your needs have been noticed (such as proactive room adjustment and health tea);
• A paradise for detail control: from wet toilet paper, mobile phone holder to glasses wipes, even the toilet is equipped with disinfectant wipes;
• ”Warm magnetic field” of all staff: from the airport pick-up master to the cleaning aunt, everyone has a sincere smile, as if returning to the ”living room of home”.
📝 Conclusion:
If the hotel hardware is the ”face”, Lihua's service is the ”inside” - a warm net woven with sincerity to hold the fatigue of every traveler. I will remember the names of Shi Baoping, Master Ji, Master Wu and the guest room team! Such a hotel deserves to be popular all over the Internet! Next time I come to Taiyuan, I must ”go home” and stay at Lihua!
🏨 Shanxi Lihua Hotel
📍No. 1 Changfeng West Street, Wanbailin District, Taiyuan
#山西酒店天空 #服务详细信息封神 #实名安利丽华人
Hotel near Changfeng Street/ Qinxian Business Circle,Taiyuan2.6% of visitors choose this area
Crowne Plaza Taiyuan is surrounded by Qinxian commercial hub, which leads the fashion and culture in Taiyuan. The hotel offers convenient access to Sunshine International Business Center right on the left and diversified business center, including Wangfujing shopping plaza on the right. The commercial complex, with nearly 130,000 square meters has become a new landmark in this region. The surrounding area has complete supporting facilities, abundant business forms and convenient transport, providing great convenience for your stay, travel, shopping and entertainment in Taiyuan. The hotel offers modern and comfortable rooms and suites for your choice. Staying here, overlooking the charming night view of the dragon city and prestigious Fen River. The luxury environment and dedicated service bring to you the most comfortable stay like being at home. Equipped with the world’s top audio-visual equipment, the hotel covers 2,200 square meters event space, including a 1,000 square meters column-free banquet hall and 8 muti-function meeting rooms. Our professional conference team will customize the expert meeting experience for you to guarantee a successful conference activities. Our full time restaurant gathers Chinese and western style dishes; Chinese restaurant provides authentic Chinese flavor; by picking the global delicate cooking material, we’ll take you to experience a unique gluttonous feast. Crowne Plaza Taiyuan will strive to create a memorable stay experience and engage distinguished guests with an enjoyable life style.
GGuest User2025.05.02
I took my kids back to my hometown in Shanxi and stayed at this hotel during the May Day holiday. There was a little incident in the middle. The carpet in the room was a little dirty, but it didn't matter. The waiter immediately vacuumed it again and there were welcome fruits. The hotel facilities are good, including a swimming pool and a gym. The gym is the best among all the hotels I have stayed in. I can see the blue sky through the floor-to-ceiling windows outside the room, which is very comfortable!
Outstanding
1752 reviews
9.4/10
Price from
£61
per night
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Hotel near Taiyuan South Railway Station,Taiyuan22.8% of visitors choose this area
I booked two rooms on Ctrip, and the front desk told me to download the Huazhu App to upgrade the room type. I don’t know exactly what the difference was when I booked it, and I couldn’t verify it. I gave him two mobile phones and downloaded it, and the front desk went to operate it! When I checked in, the front desk was focused on promoting apps and hotel mini-programs, without introducing the hotel's information in detail, so I asked myself if the drinks in the minibar were free. My room is close to the High Price Bridge and the windows are not well insulated. It was noisy for two nights and the air conditioner in the room was very weird. It was very hot whether it was turned on or not. It also smelled like decoration and my throat hurt!
XXdepingfang2024.10.08
I booked two rooms on Ctrip, and the front desk told me to download the Huazhu App to upgrade the room type. I don’t know exactly what the difference was when I booked it, and I couldn’t verify it. I gave him two mobile phones and downloaded it, and the front desk went to operate it! When I checked in, the front desk was focused on promoting apps and hotel mini-programs, without introducing the hotel's information in detail, so I asked myself if the drinks in the minibar were free. My room is close to the High Price Bridge and the windows are not well insulated. It was noisy for two nights and the air conditioner in the room was very weird. It was very hot whether it was turned on or not. It also smelled like decoration and my throat hurt!
Hotel near Taiyuan South Railway Station,Taiyuan22.8% of visitors choose this area
The Liu Liu Hotel(Taiyuan South Railway & WUSU airport Station) is one of the newest hotels in Taiyuan, having been renovated in 2024. Boasting a convenient location, the hotel is just 4km from Taiyuan South Railway Station and 8km from Taiyuan Wusu International Airport. Seeing Taiyuan's sights from this hotel is easy with Taiyuan Love Museum, Xuefu Park (South Gate) and Jinyang Street Park all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Taiyuan hotel can make use of the parking facilities. Our guests consider this hotel to have excellent service. For guests traveling on business, this hotel is consistently one of the most popular choices.
Yyangzhuzhu2025.06.16
The front desk staff is very gentle and patient. The room is small and exquisite, enough for one person, but the suitcase can only be placed on the floor. The floor-to-ceiling windows make people feel comfortable, and the king-size bed room faces the inner courtyard and is quiet. There is a coffee bar at the reception desk on the first floor, which is suitable for working online and reading.
The breakfast is rich. Because I have to catch the high-speed rail, I asked the staff for a takeaway box to pack the food that I can't finish. The service attitude is very good.
In short, there is no disappointment. It is a small and fresh hotel suitable for young people.
Take a taxi to Taiyuan South Station in the morning, 4.77 kilometers, 8 minutes.
Hotel near Liuxiang,Taiyuan38.2% of visitors choose this area
Built in 1955, the Yingze Hotel (Taiyuan Yingze Binguan) is located in Taiyuan's central business district, close to bustling Liuxiang. This garden-style Taiyuan hotel consists of two main villas. On offer are 291 rooms equipped with international direct dial phones and central air conditioning.This Taiyuan hotel has a Chinese restaurant and a Western restaurant. There are a variety of dining options including Chinese food from Shanxi, Guangdong, Sichuan and Hunan as well as Western cuisine.17 variously-sized multifunctional halls and conference rooms can also be booked for functions and events.
GGuest User2024.05.04
This is the first time I wrote a review on Ctrip, and I gave it to Yingze Hotel! We stayed at 620 on the sixth floor. The hotel service attitude was very good. From the moment we arrived at the hotel, we felt what it meant to be at home. When we first arrived at the room, we were traveling with a family of three and wanted a single quilt, which the waiter immediately delivered. After staying for a few days, we were very touched by the small note left by the waiter on the sixth floor. When we left in a hurry, the charging cable of the child's watch was left in the hotel, and the waiter also called to help mail it. I heard that Yingze Hotel was the city government hotel in the past. It has the style of an old hotel in the past. The waiters were very enthusiastic. They greeted each other with a smile. They really wrote the simplicity, enthusiasm, and thoughtfulness of the Shanxi people on their faces. This stay experience is full marks!
Hotel near Taiyuan University of Technology,Taiyuan10.9% of visitors choose this area
The room hardware can reach five stars. The facilities in the room and lobby are very new and the design is modern and simple. The sanitation is very good, and the cleaning on the day of check-in and in between is very good. The breakfast is not five-star and lacks richness, especially for children, there is not enough to eat. The buffet restaurant is not open before the 15th day of the first ***** month, and there are no good restaurants around the hotel, so the dining aspect is a bit lacking. However, the dishes served in the Chinese restaurant are up to the standards of a luxury hotel and taste very good. The room TV cannot be connected to the screen. The water temperature and pressure in the bathroom are very stable, which is great for a hotel located on a 15-story building. The toilet room is completely independent and not separated by glass. There is a sink outside the shower room and also in the toilet room, making it very convenient for families to stay in.
AAnonymous User2025.02.03
The room hardware can reach five stars. The facilities in the room and lobby are very new and the design is modern and simple. The sanitation is very good, and the cleaning on the day of check-in and in between is very good. The breakfast is not five-star and lacks richness, especially for children, there is not enough to eat. The buffet restaurant is not open before the 15th day of the first ***** month, and there are no good restaurants around the hotel, so the dining aspect is a bit lacking. However, the dishes served in the Chinese restaurant are up to the standards of a luxury hotel and taste very good. The room TV cannot be connected to the screen. The water temperature and pressure in the bathroom are very stable, which is great for a hotel located on a 15-story building. The toilet room is completely independent and not separated by glass. There is a sink outside the shower room and also in the toilet room, making it very convenient for families to stay in.
I seldom comment on hotels I stay in, but I am very satisfied this time. The front desk service attitude is very good and considerate. They always keep smiling, which makes people happy just by looking at them. It leaves a deep impression on me. The room facilities are also very complete, very spacious, and there are floor-to-ceiling windows. I recommend it to all my friends!
GGuest User2025.05.17
I seldom comment on hotels I stay in, but I am very satisfied this time. The front desk service attitude is very good and considerate. They always keep smiling, which makes people happy just by looking at them. It leaves a deep impression on me. The room facilities are also very complete, very spacious, and there are floor-to-ceiling windows. I recommend it to all my friends!
Combining dazzling Tang-style ancient charm design, the eye-catching architectural complex of Taiyuan Bingzhou Hotel is like a sculptural art that blends the past and the present. It has won the "Luban Award", an award in the Chinese construction industry, making it the center of attention in the May Day Square in the bustling city center. landmark. It is located on Yingze Street, the central axis of the city. It is located at the intersection of Liuxiang Business District and Chaoyang Business District. It is within sight of Xinjing Shouyi Gate of the provincial capital. Subway Line 1 is just around the corner, making the streets smooth for your travels and shopping. Suitable for both parties. The hotel has a restrained, peaceful, luxurious and elegant temperament, a large building area of 40,000 square meters, complete supporting services such as conferences, catering, fitness, leisure, parent-child, shopping, and tourism, and a service experience that feels warm and comfortable, like friends and home. Show your extraordinary and elegant lifestyle. Lean Shanxi's local specialties are a fusion of Cantonese, Hunan, Sichuan and Shandong cuisines, as well as local delicacies and overseas delicacies. It is a creative food hotspot in Taiyuan, presenting you with an innovative and diverse feast for your taste buds. With the business philosophy of saving resources, protecting the environment and providing safe and healthy services, it has been honored as the "Five-leaf China Green Hotel", highlighting Taiyuan Bingzhou Hotel's practices in environmental protection, energy saving, safety, health and other aspects, and bringing you a more comfortable stay. Sojourn memories. Carrying the rich heritage of "Sanjin Time-honored Brand", Taiyuan Bingzhou Hotel has the exclusive title of "Bingzhou" in the industry. It is widely praised by all walks of life for its warm service, safe living, comfortable dining, and safe meetings, and has become the pride of Taiyuan citizens. City living room and dining business cards, sojourn business cards, historical business cards, and cultural business cards. All the staff of Taiyuan Bingzhou Hotel sincerely invite you and your family to visit us! The rich Bingzhou style, sincere service and leisurely and comfortable atmosphere will definitely make your and your family's experience here unique and unforgettable.
223368768302025.04.16
Because of the convenient transportation and superior location, we chose Bingzhou Hotel in Taiyuan.
The facilities are quite complete, but we went out early and came back late every day and didn't pay attention to whether there was a swimming pool. We think the hotel facilities are good
Hygiene: The room, restaurant, hotel corridor, etc. are clean, the family room is quite large and clean
Environment: Metro Line 1 is nearby, within 5 minutes, it is very convenient to go to the airport
Service: There is no luggage delivery service to the room, but the basic service is still good
The hotel's breakfast is good, very rich, and the service is also quite good.
Hotel near Liuxiang,Taiyuan38.2% of visitors choose this area
The World Trade Hotel is an ideal spot for travelers wanting to discover the city. The World Trade Hotel is an ideal choice for travelers who want to take in the sights and sounds of Taiyuan. Boasting a convenient location, the hotel is just 4km from Taiyuan East Railway Station and 18km from Taiyuan Wusu International Airport. The closest major public transportation, Fuxi Street Metro Station, is only 500m away. There is no shortage of things to see in the area, with the Chunyang Palace, Ancient Yuantong Temple and The Food Street of Taiyuan all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Taiyuan hotel features parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is the usual choice for a large number of business travelers.
JJD Binsinger2025.03.02
The hotel is nice, with good facilities, but a bit oldish. I would rate it a good 4-star hotel by international standards but 5 stars is a bit overrated. Nice stay anyway; all equipments work well.
Very Good
2665 reviews
9.3/10
Price from
£41
per night
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Excellent
GGuest UserCould not fault this place. We had booked a bigger room, but it was on the main street, so decided not to take the risk. A slight downgrade was organised swiftly. Room very comfortable, with a nice big bathroom. A well equipped gym where I seemed to be the only user. Breakfast passable with toast, fruits, cereal, coffee and baked goods. We extended our stay to 4 nights. The service at the front desk, room servicing, breakfast was exemplary. The room maid left me a lovely book marker as she saw my lonely planet. (btw, LP mentions a restaurant at the start of the bu xing jie; I wouldn't bother).Hotel is 1km west of Tiyuguan metro station on line 2. Line 1 yet to open. Two stations north brings you 400m from Bell Tower Street, a bu xing jie where there are heaps of great eating places. One station north of Tiyuguan, then east as far as possible gets you to the old Taiyuan train station. Buses 308 or 804 (slow trip) gets you to JinCi Si; well worth the trip even just to see a 3,000yo tree
TTracie WestMy stay at Wutong Apartments was wonderful! The room was clean, spacious, modern, and aesthetically pleasing. There is bathtub is luxurious and spacious, the shower has great pressure and the the separate toilet room has a motion censored toilet seat and a bidet. The bed was comfy and the closet space begs you to unpack your suitcase. There were thoughtful amenities, including a loofah cloth and shoe shine cloths. Now...the breakfast. It was the best breakfast buffet I've ever had the pleasure of experiencing. Tinder and well seasoned steak, salmon, soups, desserts, breads, scrumptious pancakes and a salad bar that even included kale amongst the varied greens. Best of all, the service was exceptional. A special thank you to Li Ne, the dining staff and the housekeeper who attended to my room. I wish that every hotel stay I experience in the future is as amazing as my time at Wutong Apartment Hotel.
Hotel near Changfeng Street/ Qinxian Business Circle, Taiyuan 2.6% of visitors choose this area
Price per night from:£50
9.6/10
Excellent
RRuochuanfeichuanI chose this place for an early flight. Although the surrounding environment is a bit bad, the newly opened hotel is very clean, the room is well heated, and it is very hot. There is a free pick-up and drop-off service, which is very convenient. I can’t comment without eating breakfast. The front desk service can be improved promote
Hotel near Taiyuan South Railway Station, Taiyuan 22.8% of visitors choose this area
Price per night from:£34
9.5/10
Outstanding
223hhbjhanVeteran Cadre Style (Taiyuan)
It’s my first time staying at Kempinski. It has a strong old-fashioned atmosphere, which young people may find a bit old-fashioned. But the service and hardware facilities are very good, and the cost-effectiveness of staying in the off-season is very high [heart]
Location: Close to Changfeng Street subway station, about 100 to 200 meters away, and also close to Binhe Expressway, very convenient for driving and public transportation.
Decoration style: It's quite standard. In the eyes of those who like it, it is steady and elegant, and it is the result of years of accumulation. Those who don't like it think it is old-fashioned and has no novelty [laughing and crying]. But the furniture is of high quality, with a bit of old money style.
Hardware facilities: Impeccable, with a gym and swimming pool, all of which are large in size. The room is big enough. I stayed in a deluxe view room. I like the layout very much. There are huge floor-to-ceiling windows, three separate washing areas, and a bathtub next to the window, so you can have a clear view of the night view. The interior is also unambiguous, with electric curtains, smart switches, top-tier brand sanitary ware, wall-mounted toilets and the quality of the toiletries are also online. The most important thing is that the bedding is very comfortable, the mattress and pillow are moderately soft and hard, and I slept soundly [laughing and crying]
Service: This is even better. Free drinks in the minibar, turndown service, cultural and creative gifts when leaving the hotel, all kinds of problems can be handled quickly, the service staff in all parts of the hotel are polite, and the happiest thing is that the room type was upgraded for free [laughing and crying]
Hygiene: Every detail is handled very well, and there are no blind spots.
Price: Checked in on March 9th, 546 excluding breakfast, upgraded to a deluxe room with a view, free drinks in the minibar, very good value for money.
Very good stay experience, I will choose this place next time I come to Taiyuan [heart]
Hotel near Changfeng Street/ Qinxian Business Circle, Taiyuan 2.6% of visitors choose this area
Price per night from:£72
9.5/10
Outstanding
CChifanbuchicai-As soon as I entered the hotel, the front desk greeted me warmly. The staff was very nice. Since the hotel room was not cleaned, they helped me upgrade to a king-size bed room for free. They also gave me souvenirs, which were very convenient to take with me.
The hotel room is also very large. The shampoo and shower gel are all travel-sized. If you can't use them up, you can take them away! The room is spacious and the hygiene is in place. Every little corner is taken care of and it is cleaned very cleanly. There is also free afternoon tea in the afternoon, and the ice cream is also delicious~ The location is also very good, just near the train station, about 15 minutes walk away, the room price is more than 200, the cost performance is super high! I will come again next time~
GGuest UserI travelled to Shanxi and Shaanxi in late October early November last year and this was my favourite of the hotels where I stayed. Literally steps to the high speed rail, I stayed there the night before my day outing to Pingyao. The room was spacious, clean and comfy and they even provided a bowl of snacks which was a really nice touch. Best of all are the staff, honestly the best ever, every one of them, their kindness and warm smiles cheering me up from the moment I checked in to when I left.
Hotel near Taiyuan South Railway Station, Taiyuan 22.8% of visitors choose this area
Price per night from:£43
9.4/10
Outstanding
TTheTravelShowThe hotel itself is located out in the far Northeast of the city, in a quiet location, but easily accessible by the fast roads. It is opposite a shopping mall with everything you need such as coffee shop, fast food etc. Conveniece store also just across the street. Check-in was easy and straight-forward and the hotel is clean and modern. The room was well-appointed with everything I needed and the best thing was the amazing bed, which was super-comfortable!
Breakfast is excellent and has both Western and Chinese buffet options. Plenty of choice here!
Service was fantastic for this stay. The second day we had a power blackout for an hour or so because of engineers across the street. The staff dealt with it very well and made sure I was looked after. Swimming pool is good too. Recommend.
Dd 123Although it is an old hotel, the service attitude is still very comfortable. Ms. Cairong at the front desk helped me deliver my luggage to the room.
The dining environment is very clean and hygienic, and the dishes are plentiful... The waiter Guo Defeng has been warmly asking what to drink, and he also helped to bring fruits. The chef Han Maorong is also a super funny girl, telling me that there are freshly cooked noodles, wontons, fried eggs, etc. , The variety is quite complete~ The hotel as a whole makes me feel very comfortable and awesome!
Hotel near Taiyuan South Railway Station, Taiyuan 22.8% of visitors choose this area
Price per night from:£27
9.3/10
Very Good
GGuest UserThe hotel is in a great location, with Vientiane City nearby. It is also very convenient to drive to Jinci Temple, Botanical Garden and other attractions. Parking is available at the door and there are plenty of parking spaces. You can see the Fen River from the room, and you can also see the night view of the Grand Theater, Library, and Bronze Museum at night. The room was cleaned very well, the breakfast was rich in variety, and the front desk was very efficient. However, no one came to help take the luggage upstairs when checking in, and there was a strong smell of cigarettes when I took the elevator twice.
Hotel near Changfeng Business District, Taiyuan 5.9% of visitors choose this area
Price per night from:£90
9.0/10
Good
GGuest UserDuring the May Day holiday, I went to Taiyuan and booked Yuantuo Hotel online. The hotel is in a prime location, right in Liuxiang, with Gulou Street at the door, making shopping very convenient. The hotel hardware is very good, with smart toilets, electric curtains, smart electric kettles, robot delivery, large projection, and the decoration is also very regular. Souvenirs were given when checking in, making the guests feel very warm. The breakfast is very good, with many varieties, Shanxi specialty meals, and good service. The front desk service is enthusiastic and the procedures are fast.
The shortcomings are that there is no toilet in the reception hall on the first floor, which is hard to understand. The beer and fruit plate gift package sent to the room was asked twice, and it was said to be on the fourth floor outside, and it was not found in the end. Since it is free, why not give it to the hotel? The smart toilet and kettle should be posted with instructions for use, and older guests don’t know how to use it. The projection cannot watch live TV, and it is basically paid, and the availability is not high. I called the front desk at 10 o'clock in the evening, but no one answered. I asked the next day, and the front desk said it was impossible. The customer service was also very polite, but I always felt uncomfortable. I hope the hotel can improve the details and upgrade the service to make the guests more satisfied. Overall it is still very good. I hope the hotel will get better and better.
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