Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 22, 2025
Guest User
This place is off the beaten path but, worth it if you’re looking for a more relaxed environment. Service was perfect, staff was so helpful & went over and beyond and the hotel is so trendy and cute. This is a must stay I would recommend this to anyone!
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Price per night from:IDR 2,579,935
Posted on Aug 3, 2025|Apartment with Canal View
Guest UserClimbing onto the narrow maze to watch the sunset, and the tranquil lounge sofas and communal garden provide a space in Venice to breathe while maintaining social distancing. Although it's a bit away from the main paths, considering the enjoyable Venetian alleys, it's a worthwhile and fun experience.
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Price per night from:IDR 1,100,345
Posted on Feb 14, 2023
Guest User
It is a super good location close to the real bridge and can be reached in Venice square in 5 minutes walk.
Venice Santalia station is about 30 minutes.
It was a red-based room, a little narrow, but there was no problem if you stayed without meals. The smoked salmon for breakfast was delicious.
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Price per night from:IDR 6,051,898
Posted on Jun 30, 2024
Suzyyy
We love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service.
This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell).
We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots.
Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.
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Price per night from:IDR 3,236,937
Posted on Aug 3, 2025
starcc100
The hotel boasts a fantastic location, right on a high-end shopping street, making it incredibly convenient for exploring on foot. The service is also impeccable; the personalized butler service is excellent, with staff escorting you to your room and handling your luggage. The rooms are generously sized, ensuring a very comfortable night's sleep. The hotel itself is a beautifully renovated mansion. Its grand staircase offers wonderful photo opportunities, and from the rooftop, you can enjoy the refreshing Adriatic breeze while watching a stunning Venetian sunset. A crucial tip for arrival: absolutely do not follow Google Maps! Do not disembark the water bus too early. Instead, take it all the way to 'G-station' (you might need to check previous reviews for the exact name). From there, the hotel is just a very short walk away.
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Price per night from:IDR 3,279,669
Posted on Mar 30, 2026
Guest User
Before my stay, I saw mixed reviews online, but after experiencing it myself, I found it to be pretty good. The front desk staff were very friendly and patient.
**Transportation:** There's a bus stop very close to the right of the hotel entrance. Using Google Maps, it's quite convenient to get to the train station or Venice's main island. Just make sure you're heading in the right direction before boarding. It takes about 30 minutes to get to the main island, but you need to factor in waiting time for the bus. I bought several tickets at an automatic machine at the train station, each costing 1.5 Euros. Remember to validate your ticket when you get on the bus.
**Surroundings:** If you walk ten minutes to the right of the hotel entrance, there's a huge shopping mall where you can find food, entertainment, clothes, and souvenirs.
**Airport:** Taking the bus isn't very convenient; from the last stop, you'd have to walk nearly 2km. So, I decided to ask the hotel to call a taxi for me. It took 20 minutes to get to Marco Polo Airport and cost 40 Euros.
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Price per night from:IDR 2,366,276
Posted on Apr 26, 2026
Guest User
Overall, I'm very satisfied! The only minor issue is that the bus from the city's train station to the hotel stops running at 9 PM, which is quite early. A taxi wasn't too expensive, costing 15 Euros.
However, there's a convenient direct bus service between the main island and the train station. You can buy bus tickets at the hotel front desk; I recommend buying a couple extra. Otherwise, it can be a hassle if the ticket machines in the city are broken or there are long queues.
Breakfast was quite good, but the windows couldn't be opened, so I kept seeing dust and lint floating around in the room. This seems to be a common problem with hotels where you can't open the windows.
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Price per night from:IDR 2,176,653
Posted on Jun 13, 2024
Ka Ka BoyWe stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later.
We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.
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Price per night from:IDR 3,020,607
Posted on Feb 2, 2026|KING ACCESSIBLE GUEST ROOM
Guest UserI stayed here for the 3 nights I’ve visited for with my spouse and we enjoyed our stay here as it was located close to where we had access to bus routes as well as Venice overall clean and affordable hotel, only down side was receptionists staff were not as helpful e.g. i asked for salt one night at receptionist and i got no response then he was on a call then after he knew i was still waiting and decide to take a look only to say there’s none left until i found it myself few other things did occur similar to this. Others than this it’s good value for money would visit again
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Price per night from:IDR 1,749,335
Posted on Dec 24, 2022
Anonymous User
Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
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Price per night from:IDR 1,297,980