Hotels in West Lake Scenic Area, Hangzhou

Hotel is very strategically located, the train station is nearby and there are lots of interest shops and restaurants right on the street outside. The room is also very spacious and clean, and the staffs are very helpful. Will definitely come back here!

Superb location next to Wulin street. Many places to eat. Slightly hard to get taxi into the front of the hotel as the pavement is jam with cars and pedestrian and it’s a dead end. Room is decent and sufficient for 2 pax.

I highly recommended the hotel. The room are spacious and cozy. It very near the bus stop which can take bus 277 (which we take it from 岳王庙, when it was raining that day and no Didi available) and FengQi MRT exit B. By walking along the road, you can reach the famous 西湖music fountain and 银泰in77 shopping center. Xiyouli hotel also provided complimentary washing/drying machine. There are 2 laundry room at level 5 and 8 with 4 machine at level 5. The staff are friendly and helpful. They can even send the washed/dried clothes to your room. The buffet breakfast are delicious and with various choice, including bread, cereal, chinese cuisine. The room services are excellent as well which help us to change the towel and top up the mineral water/toiletries daily. It is shared hotel under Zhejiang Hotel which only Level 4 is Xiyouli hotel. There is a rest area at Level 4 which convenient for group of friends/family. The sound proof is good as well. It also provided kids toothbrush set which amazed my kids for family room. All room are equipped with the smart home system which you can control the room lightnings, curtains, air cond and tv through voice. Overall is a 5 star experience. The only downside is the Didi drop off point is near the junction which need to be careful where many electric motors are passing by.

Check in was efficient and room had a great view of the lake. Breakfast was simple but fresh and adequate, there’s something for everyone. Amenities from the heated toilet seats, Dyson hair dryer, complimentary tea, fruits and drinks, excellent location, wide beds and friendly staff won us over. We thoroughly enjoyed our 3 nights at Friendship Hotel! Now when we think of Hangzhou, we think of Friendship Hotel too. We will definitely be back so please keep up the good work!

Facilities: The hotel has been newly renovated, and the room I stayed in was in Building 1, which is novel and tasteful. There is a parking lot for convenience. The air conditioner in the room blows fast and the temperature is suitable. The garden inside is very quiet, the bathroom is dry and wet separated, and the TV screen is large with many programs. Hygiene: The room was clean and the amenities were complete. Environment: The unique location on the West Lake, one minute to the dock, nearby subway and bus to the scenic area or East Station Airport are very convenient. Service: The front desk manager, Mr. Li, provided excellent service. He greeted us warmly and proactively. There was a robot to help deliver items to our room. The experience was very good. I recommend staying here.

It's our 2nd stay at this hotel. We love the location and the overall cleanliness. The services provided by the check in counter staff ”小蛋糕” was very good. Room was spacious and everything was within our expectations. It's a value for money hotel that is highly recommended.

room was slightly smaller than expected. floor space could barely fit our 2 big luggage and 1 small luggage i couldnt use the projector as it keeps shutting down due to the machine being too hot. but i turned the ac to 16 deg, room temp was 23 deg. might be due to the dryer being used at the same time. recommend having a separate dryer machine as the in room dryer cant fit 3 ppls worth of clothes at once... amenities was 10/10, hotel stay came with many freebies :) appreciate the wet wipes and sanitary pads staffs were kind, although they kept forgetting to provide the 3rd bath towel on 2 of 3 days. had to keep reminding them, understand that very few cleaners were cleaning up the rooms in one day and were very busy. but :( family room should default to replenishing 3 of each towel, slippers etc location was rly good, right behind in77 malls and near west lake i would use this hotel agn :)

Excellent Stay – Highly Recommended! I had a wonderful experience at this hotel. The staff were incredibly friendly, professional, and always ready to help. The room was clean, spacious, and well-maintained, with all the necessary amenities provided. I especially appreciated the comfortable bed and the quiet atmosphere, which made it easy to relax and get a good night’s sleep. The location is very convenient, close to major attractions and public transport. The breakfast was delicious, offering a good variety of options. I also enjoyed the facilities – everything was clean, modern, and well-kept. Overall, it was a great stay, and I would definitely come back again. Highly recommended for both business and leisure travelers!

The hotel is located in the plaza, not far from the station. My room is on the fifth floor, quiet room. The room is very cozy and clean. Inside there’re basic amenities including electric kettle, hair dryer, toothbrush, toothpaste, slipper and grooming stuffs. However, there is no refrigerator and bidet, and wifi is quite slow. The staffs are very nice and friendly though they cannot speak English, they still try to communicate with us. Language barrier seems to be a big problem everywhere in China. From Thailand

Lovely hotel! Our room was spacious and we later found out it was because this hotel had yoga as its theme with a mat and other equipment provided. Beds were very comfortable, they also had memory foam pillows for each guest. Large TV screen with plenty of channels, adjustable air conditioning and robot delivery. There was also a fridge in the room which we found to be a rarity in China for some reason! Trendy areas like in77 are reachable by a 15-20min walk and the famous Longjing tea shop street is just behind the hotel. The only downside was that the water pressure from the shower is really weak. The electric toilet also doesn’t heat up or auto flush so felt a bit useless. There were also a few stains on the wall and the ‘Push’ ‘Pull’ stickers were all incorrect in our room - funny because it was both in English and Chinese. The lift is shared with the hotel next door, which you always will pass the lobby of when you enter/leave the lifts. One nice thing was the smooth auto lighting around the hotel floors. We didn’t have the breakfast but the restaurant area looked very pretty also. Would stay here again!