HMH - Vinhomes D'capitale - Tranquil Waters Apartment in Ha Noi Reviews
HMH - Vinhomes D'capitale - Tranquil Waters Apartment in Ha Noi
Vincom Tran Duy Hung, 119 Tran Duy Hung, Quan Cau Giay, Hanoi, VietnamView Hotel Details
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Guest Reviews of HMH - Vinhomes D'capitale - Tranquil Waters Apartment in Ha Noi
7.8/10
Good
15 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities7.9
Service8.1
Cleanliness6.9
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All reviews(15)
Positive reviews(14)
Reviews with photos/video(9)
Awesome stay(6)
Friendly host(5)
Great location(3)
Negative reviews(1)
John Joachim
Modern 2-bedroom Apartment (2BR + 1 WC)
Stayed in Jan 2025
Business traveller
26 review
6.0/10
Posted on Feb 5, 2025
I would suggest that the apartment be cleaned better. There's no reason why there should be cockroaches crawling on the floor at night. That's unacceptable. Also the main entrance door should be checked, because the alarm keeps going off from the door handle. A nice coat of paint would be nice to update the condition of the walls and maybe some picture frames in the bedrooms. Because the bedrooms look very boring. I also suggest better communication with the host. I've already sent the messages extending my stay, but yet at the host response in a way that makes me feel that either he or she does not understand Me or is contradicting what my requests are.
Response from Property: Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not entirely to your expectations. We are committed to providing a clean and comfortable space for our guests, so we will check the cleanliness and ensure the apartment is well maintained. Regarding the alarm system, we will check and fix it as soon as possible.
We also noted your suggestions for improving the interior and communication. Our team will work closely to respond to guests more quickly and clearly in the future. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for a better experience!
John Joachim
1-bed Studio Apartment (No Living Room)
Stayed in Dec 2024
Business traveller
26 review
5.0/10
Posted on Feb 5, 2025
A bit more expensive than I would expect to pay for the quality received. But I appreciate the effort. I do suggest a better cleaning procedure. More thorough.
Response from Property: Thank you for your feedback! We appreciate your honesty and will take your comments into account. We strive to provide the best experience for our guests, and we’ll certainly review our cleaning procedures to ensure a more thorough standard. Your input helps us improve, and we hope to welcome you again with an even better experience
KLK9
Modern 2-bedroom Apartment (2BR + 2WC)
Stayed in Nov 2024
Family
7 review
9.5/10
Amazing
Posted on Jan 2, 2025
The host is very friendly and helpful. Clean apartment with cleaning service available on every other day. Amenities are enough for our stay. The location is good, not too far from Old Quarter (by car), but away from the hustle and bustle. We are glad to see the NY fireworks from our apartment. Thank you very much for hosting us.
Response from Property: Thanks for your review. Great guest.
Phương Thảo
1-bed Studio Apartment (No Living Room)
Stayed in Jul 2024
Business traveller
6 review
10/10
Outstanding
Posted on Aug 11, 2024
The apartment is clean. The room is very nice. Very happy to have a complete trip. The host is very kind
Response from Property: Thanks for your review. Great guest.
src70
3-bedroom Luxury Apartment (3BR + 2WC)
Stayed in Oct 2024
Travelling with friends
2 review
9.5/10
Amazing
Posted on Dec 1, 2024
First of all, the location and the view are the best..
But there was a lot of traffic and the noise of night cars and motorcycles
The facilities were good, and there was a local hypermarket across the street, so it was good to shop..
Response from Property: Thank you for your review. See you again on your next stay.
김민준23
Modern 2-bedroom Apartment On HIGH FLOOR (2BR + 1WC)
Stayed in Oct 2024
Business traveller
10 review
10/10
Outstanding
Posted on Nov 29, 2024
Nice apartment. Friendly staff plus convenient car rental service. As a business traveler this is a suitable space.
Response from Property: Thank you for your review. See you again on your next stay.
瞿英 杰
Luxury 3-bedroom Apartment High Floor (3BR + 2WC)
Stayed in Oct 2024
Family
13 review
10/10
Outstanding
Posted on Nov 26, 2024
Private space, convenient car booking service for new business people in Vietnam like me
Response from Property: Thank you for your review. We look forward to serving you again in the future.
Yong Hin
Luxury 3-bedroom Apartment High Floor (3BR + 2WC)
Stayed in Dec 2024
Business traveller
46 review
6.0/10
Posted on Feb 13, 2025
Decent size apartment, 2 bathrooms, mall downstairs with surpermarket
Response from Property: *"Thank you for your review! We're glad you enjoyed the apartment's spaciousness and the convenience of having two bathrooms. The mall and supermarket downstairs are definitely a great perk for our guests. We hope to welcome you again in the future!"*
Dezhen
Modern 2-bedroom Apartment (2BR + 1 WC)
Stayed in Nov 2024
Travelling with friends
4 review
9.0/10
Great
Posted on Dec 3, 2024
The location is very good. There is a department store next door and it is about a 30-minute drive from the airport. If you encounter any problems during your stay, we will always be able to help you solve them. Including storage after check-out, we will be assisted. It is a good stay experience.
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Response from Property: HMH thanks for your review.
Elly Phan
Cozy 1-bedroom Apartment (1BR + 1WC)
Stayed in Jun 2024
Business traveller
16 review
10/10
Outstanding
Posted on Jul 31, 2024
Clean apartment. Near shopping area very convenient. Very nice host. Great experience
Original TextTranslated by Google
Response from Property: Thanks for your review. I will be more careful and develop to improve more and more.
Hùng
Cozy 1 Bedroom Apartment HIGH FLOOR (1BR + 1WC)
Stayed in Jun 2024
Couple
10 review
10/10
Outstanding
Posted on Jul 20, 2024
Clean apartment. Nice and friendly host. Worth the money. Will come back next time.
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Response from Property: Thanks for your review
Minjun
1-bed Studio Apartment (No Living Room)
Stayed in Nov 2024
Solo traveller
16 review
10/10
Outstanding
Posted on Dec 19, 2024
After living here, I felt that the apartment met my living needs well, from the internal facilities to the reasonable design. The management service is professional, and the living environment is clean and quiet, so it is worth considering.
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Response from Property: HMH vinhomes thanks customer reviews
Guest User
1-bed Studio Apartment (No Living Room)
Stayed in Aug 2024
Business traveller
17 review
8.0/10
Very Good
Posted on Nov 15, 2024
The location is good, the floor is high, and the room is good, but the sheets and pillows are not very clean. I am more accustomed to staying in five-star hotels, and the hygiene is better than here.
Original TextTranslated by Google
Response from Property: HMH would like to apologize to you for the poor cleaning of the room by the staff, which led to your unpleasant experience. Your feedback will help me improve myself. I hope that if you have any problems with your room, please let me know so that I can resolve them for you. Best regards!