MarAzul Hotel

Probably my 15th visit here since 2010, economic times are very very tough here this time...many cutbacks on food, entertainment, gone are cloth tablecloths and napkins, now a paper napkin is deluxe. The workers try their best! Love them.

I visited this hotel 1 year ago and it was good. Now it is horrible.Very bad service at the buffet,absolutely no attention from the waiters and to get glass of drink you must pay them otherwise no drink for you.They absolutely doesn't deserve any kind of tip for their horrible services,birds and cats in the restaurant area never know when the bird will poop over your head,24 hr bar is ok,reception is ok but arrogant people working there,rooms not very clean and many things falling appart and you must be careful not to break them,no water for night to the room only small plastic cup fora person.Food is also not good.Everything is worse than year ago and this time I recommend to stay away from this hotel

Crap hotel crap service. 1/4 star at most. No local attractions or events. No shows, bad food and bad service. Sold an upgraded vip package that is nonexistent. No water in room, no hot water, no towels. Fridge never stocked. No airline representative to inform us of departure time to airport. Go anywhere else.

It was hard to find bottled water and milk for the children. Do not go to this hotel. Don't spoil your summer. We lost power a couple of times and the wi-fi was intermittent. Transportation from the airport to the hotel took a while. The beach was fine.

It's a scam of a hotel, roaches run around freely. The food an the service are deeply mediocre. Some of the employees are state agents watching what you do or say at all time... also the money gathered by all hotels in Cuba finances the repression of the Cubans.