Vienna International Hotel (Hengyang Nanyue Hengshan Scenic Area)

I drove to Sanya with 🐶🐶 and passed through Hengyang. I found this pet-friendly hotel and checked in at 11pm in the rain. The hotel has an underground parking lot. After checking out the next day, you can scan the code to avoid parking fees. It is super convenient. I booked a parent-child room. The room feels very warm and comfortable. The photos I took are terrible, but the real feeling is better than the photos. 🐶🐶 also likes it. Because I brought my dog ​​to stay, I paid an additional 300 yuan deposit. When I checked out the next day, the front desk notified the aunt to return the full amount after seeing the room. I received it in seconds before I left the hotel. The refund was a far cry from the many incredible and bizarre heartwarming experiences I encountered the next day at the Wilton Smart Hotel in Xuwen, which is also known as pet-friendly. I give Hengyang Vienna Hotel a thumbs up again👍👍👍 Breakfast here needs to be paid for separately. The front desk will suggest that you read the buffet content before deciding whether to buy it. After eating, I think it is worth it. Not to mention that the environment is good and it is convenient to bring 🐶. The rice wine and noodles in the breakfast buffet are very good. All the plates are empty. I like it here and will come again. Recommended🌹🌹🌹

Miss Liao at the front desk has a sweet voice and I am very satisfied with my stay.

The mountain view room is very good, and the service attitude of the lady at the front desk is also very good. There is also a free high-speed rail pick-up service. The environment is very good and it is very close to the Hengshan Scenic Area. It is worth recommending

The room is clean and spacious, the receptionist is enthusiastic. I took my parents out to play, and they were all very satisfied. I absolutely recommend staying in this hotel when visiting Hengshan. You can walk to the scenic spots. There are many restaurants around, which is very convenient. I also read the previous reviews. After staying here, I found it really very convenient and very good. When traveling, I also like other people's real comments that are helpful to me, so I also give a real evaluation, and hope it will be helpful to others.

I didn't want to comment at first, but after seeing your reply to the last bad review, I thought I should restore the situation of your hotel at that time. At that time, our friends arrived at the hotel very late and gave us three rooms at the price of 268 per room per night without breakfast and mountain view room. This is the Vienna member price. Then we asked to extend the stay the next day, and asked the night shift lady to say it would be 297 per room per night. We said yes, no problem, and asked her to help extend the stay first and come to renew the next day. The lady agreed. This lady has a good attitude. Thank her for the hard work of the night shift. Then the next day when we came to extend the stay, the front desk replied that we would need a member price of 385 yuan per room. For the mountain view king room, we replied that the lady agreed and quoted 297 per room, but the front desk said no, there was no such price. Later, we went to Ctrip and saw that it was 309, so we showed the price and negotiated whether we could get 297. We were too lazy to do it, and the platform was only 309, not much different, but they still said no, no, and the attitude was not friendly. They asked us to book on the platform. My friend was a little angry because the former and the latter colleagues were inconsistent, which might be a handover problem, but she did not verify it and directly refused and communicated toughly many times. We agreed to book on the platform later, which was indeed a bit unpleasant. Then after a while after we got to the room, someone at the front desk called again and said that they would send breakfast to each room, or whether they could directly give us the originally agreed price of 297 front desk price to check in and cancel the Ctrip order. Why did they have to argue for so long for that 10 yuan? Everyone was unhappy. The impression score was not good, so we refused. Later, I went to the Vienna website to see the price, which was also 308 yuan. I... Then the person who was most angry left a comment after checking out. I said that it was not easy to comment on hotels, but today I read the comments and replies, sorry I have to comment. To be honest, this Vienna has good facilities and environment, it is worth entering, but the professionalism needs to be improved. It is not a matter of money, but it is uncomfortable. We used to stay in the hotel next door many times, and the price was much more expensive than Vienna, but we were very happy to book that hotel every time we came. Unfortunately, it closed down this year, so we booked Vienna. Ps: Hengshan is a good place, but this does not represent our impression of Hengshan. We like it here and come here often. This incident is a small episode. I hope the hotel can treat it more objectively. I know it is not easy for you. I give it a medium review.

The high-speed rail arrives at Hengshan West Station. The hotel can provide free pick-up and drop-off within the specified time. The room facilities are perfect and feel good. I stayed for two nights and the room was cleaned promptly every other day. Breakfast is on the first floor. The variety is not very rich, but it can meet the needs. The hotel is in a good location, with many shops nearby. You can walk to Nan'ao Temple, and go out the back door to the entrance of Hengshan Scenic Area. In fact, if you have time, you can also walk to the newly developed Zhurong Town.

Among the hotels around the scenic area, the environment, hygiene and comfort are considered the best.

Good environment and complete facilities. Free high-speed rail pick-up: good service attitude. Many breakfast categories and good ventilation in the room,

It's not very cold now, but the quilt is so thick and there is no air conditioning. I woke up in the middle of the night. The toilet facilities are old. The breakfast is the worst I have ever seen in a hotel.