Hotels near Heathrow Terminal 4, Hillingdon

The service was good and quick. The hotel room was of high-quality and worth what I spent. The only letdown was the breakfast, it was not as good as other Holiday Inn Express breakfasts that I have experienced, and not as good as some other nearby airport hotels. However, I would stay again.

Very disappointed that I turned up and there was no pool even though in the photo on Skyscanner that directed me to book with trip.com there was a pool and in the description a steam room too.

Overall, room size good, clean and reasonably comfortable. Location for airport users decent. However, service leaves much to be desired. I understand there are 4 star hotels (e.g. Novotel on Stevens in Singapore is an example of how good things could be) and '4 star hotels' (e.g. like the Crowne Plaza in question) and thus I wasn't expecting the service level of a Sofitel or Marriott but I was still surprised at how bad things were. List form given there were multiple (admittedly small with the exception of point 2) aggravating issues: 1. A staff member stood and watched as I struggled with bags upon getting out of the car. A friendly nod, but no help. 2. The receptionist was particularly dire. She saw my travel rucksack, decided I was apparently a only a poor backpacker and possibly not deserving of respect, and treated me as such. I would like to apologise on record here for encroaching upon her time. Given this is only the Crowne Plaza I wasn't expecting anything fawning or particularly deferential, but the overt disdain and hostility was particularly evident. Even if I were a backpacker, I still deserved basic respect as a human being. It would be more prudent for the staff to understand that should they want to act like they are entitled to a certain level of customer, the product on offer should probably match that expectation in the first place. 3. No soap. No shampoo. Just empty bottles. 4. Biscuit wrappers strewn on the floor of the lift. 5. I called down for help with the bags upon my departure. The staff member who came up had no trolley. It had to be explained to him that perhaps a trolley would be helpful. So he sauntered slowly down to get it. Meanwhile, my taxi was waiting. Waiting. A little common sense may have been ideal there. I don't usually write reviews and in fact usually read them with a raised eye-brow, as I think a lot of people tend to expect six star service on a two star price point, and I also have a significant amount of sympathy for public-facing workers, given how entitled and plainly lacking in common sense so many customers seem to be. Despite this, my experience at this hotel was simply so poor that I just had to do something - and writing a review is probably healthier than dressing down that receptionist, which was what I truly wanted to do.

With a stay at Airport Garden Rooms in Feltham (East Bedfont), you'll be within a 15-minute drive of Hampton Court Palace and Thames River. This vacation home is 9.3 mi (15 km) from Windsor Castle and 11 mi (17.7 km) from Kensington High Street.This smoke-free vacation home offers complimentary parking nearby.Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 3 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and electric kettles, and housekeeping is provided weekly.

It was a good hotel with all the amenities in the hotel. The size of the rooms are pretty small but okay for an individual. best part about the hotel was the location, it is very close to Airport ( you can just hop on the london bus ).

The location of the place is really good like 10 minutes from the airport, very convenient, check in was really fast and staff seemed nice the room was okay did find some stains on one of the cushions which wasn't great and the remote was dirty too.The bed was fine and comfy enough but could hear the person next door very clearly which was the best too. The bathroom was nice and clean with shower being good too, so overall I say it's good enough but only if you can find a cheap price for it.

The price/performance ratio is super good. On the campus of Cambridge University, there is breakfast. Check out at ten o'clock in the morning, the sanitary conditions are great. This is the most satisfying hotel I stayed in during my stay in the UK.

Mercure London Heathrow - Saturday 19th November 2022 - 15:15 Entrance is on street level door and has automatic doors. On arrival there was a coach party queuing and the queue went out the main door. I joined that queue and eventually checked in approximately 20 minutes after I joined the queue. The male receptionist seemed flustered and the female receptionist didn’t seem to be doing much. I’ve checked into other hotels where I have been part of a coach group and they normally make us all stand to one side and then call individuals/ couple over to check in; that way when other guest arrive at least one of the receptionist can switch to the new guest and then they don’t have to join a long queue and be inconvenienced. Our room was on the ground floor but I did see lifts. Room: The usual things like a hairdryer, iron in the wardrobe, fridge and safe in a cupboard and on top of the cabinet was the coffee/ tea facilities but no spoons to stir your drinks. Big TV - there seem to be a decent amount of channels my only issue was the back of the control was missing so you had to jiggle the batteries to get it to work; I took a photo just in case they try to charge me for damage. Bed was comfy, pillows were ok. There is a lamp and spotlight either side of the bed. The switch on the wall by the bed operates the main light, you switch the lamp/ spotlight off using two black buttons under the arm of the lamp; not an obvious way to control the light. A desk with lamp and phone, quite handy if you have some work to do. Bathroom: Floors a bit weird, it looks like they have stuck some Christmas paper over the original tiles to cover something up, poor workmanship, looks cheap, not a good look. Usual towels and shampoos and things; I was going to use the bath mat in the shower but when I saw how dirty and stained it was I didn’t bother. The sealant around the sink and bath taps needs redoing and there is rust around the bathroom taps. Toilet handle is a bit loose and it took 3 attempts to get it to flush. Parking: There are two levels to the parking, I drove into the top level, very tight parking and for a hotel of this size there isn’t enough spaces. I informed the reception I’d parked my car and was informed of the £16 charge for 24 hours. I paid my fee and entered my registration on a system. Bar: Small bar but plenty of seating. We asked a member of staff at what time the bar closed and we were told last orders were at 22:45 which would imply if you went to the bar at this time you could still get a drink. At 22:40 they were cashing up the till. Initially when you walk in the room it looks really nice but then you notice the faults. This morning I went to get something from the car and as I walked through reception you could see the tables from last night hadn’t been cleared as they still had glasses on tables from last night. Overall it was average, initially the room looked lovely but on closer inspection it needs a revamp and att

We arrived and parking was good and nearby. As a disabled blue badge holder, there was a good amount of disabled bays and it was free when I presented my blue badge at reception. Check in was quick and efficient. Only one of the two lifts was working, but the hotel didn’t seem too busy so this wasn’t a problem. We had a room for 2 adults and a child, so a double bed and a bunk bed. The room was small, but we only needed it to sleep and so it wasn’t a problem. The cleanliness of the room wasn’t good. The floor was so filthy, that we just threw our socks away because of how black they were. The mattress on the single bunk bed was absolutely disgusting. I have attached photos. The sheet was just a piece of material folded in half, and wasn’t tucked in or anything which is how we noticed the dirty mattress. It was late when we noticed it, so I sent photos and an email to reception, who immediately offered us breakfast free of charge. We declined the breakfast as we already had reservations elsewhere, and we saw that breakfast was very poor with little on offer. The manager then replied and refunded our stay and cleaned the room. The management/reception team were lovely and sorted things swiftly. We would stay again and have stayed in many Ibis hotels, but I will be checking the cleanliness of them closely in future.

My recent stay at Moxy London Heathrow Airport was a refreshing and enjoyable experience that exceeded my expectations. The service was exceptional. The staff members were welcoming and accommodating, always ready to assist with any inquiries or requests. Check-in was swift and hassle-free, and throughout my stay, the staff remained attentive and responsive, ensuring that I felt well taken care of. In terms of facilities, Moxy London Heathrow Airport offered everything I needed for a comfortable stay. The hotel's modern and stylish design created a lively ambiance, while the amenities provided added convenience and relaxation. The room was cozy and well-equipped, featuring all the essentials for a restful night's sleep. One of the highlights of my stay was the communal areas, which were thoughtfully designed to encourage socializing and relaxation. From the vibrant lobby to the cozy lounge areas, there were plenty of spaces to unwind and connect with other guests. Overall, my experience at Moxy London Heathrow Airport was exceptional. With its excellent service, stylish design, and inviting atmosphere, it's the perfect choice for travelers looking for a comfortable and convenient stay near the airport. I would highly recommend it to anyone visiting the area and look forward to returning in the future.