No.18 Chak Cheung Street, Sha Tin, New Territories, Sha Tin District, Hong Kong, ChinaView Hotel Details
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Guest Reviews of Hyatt Regency Hong Kong, Sha Tin
9.2/10
Great
3907 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.1
Cleanliness9.4
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All reviews(3907)
Positive reviews(3793)
Reviews with photos/video(937)
Easy to get around(531)
Large rooms(407)
Close to metro(237)
Nice sea view(215)
Delicious breakfast(182)
Great swimming pool(106)
Delicious buffet(70)
Negative reviews(114)
RB57
1 King Bed Harbour View
Stayed in May 2025
Couples
2 review
10.0/10
Outstanding
Posted on Jun 11, 2025
The hotel has amazing amenities the swimming pool area so relaxing. Their breakfast has variety of options. Location is so convenient the metro station in a walkable distance less than 100 meters.
İ highly recommend this hotel.
Freddy Cheung
2 Twin Beds
Stayed in Apr 2025
Family
3 review
9.0/10
Great
Posted on May 5, 2025
Very thoughtful to have this machine instead of kettles.
1minute walking distance to train station and bus stops. Superb
Response from Property: Dear guest, Thank you for the positive review. Glad to know you enjoyed using the filtered water dispenser in guestroom. We place a high priority on both your well-being and the conservation of our planet’s resources. To ensure you have hydration choices that align with our sustainability priorities while travelling, filtered water dispensers are provided in guestrooms to reduce the use of single-use plastic bottles and ultimately tackle plastic pollution. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Charlene128
2 Twin Beds
Stayed in Apr 2025
Couples
23 review
8.5/10
Very Good
Posted on May 25, 2025
Really good amenities. Loved the spacious gym and swimming pool.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Yan Ho Cello
1 King Bed Harbour View
Stayed in Feb 2025
Couples
35 review
10.0/10
Outstanding
Posted on Mar 16, 2025
So impressed by the hotel. Clean, big room, and quiet surrounding. Nice sea view too.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Anonymous User
1 King Bed Studio
Stayed in Apr 2025
Couples
32 review
10.0/10
Outstanding
Posted on May 5, 2025
well done to Hyatt team. Great stay as always
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Anonymous User
2 Twin Beds
Stayed in Jan 2025
Business travellers
7 review
10.0/10
Outstanding
Posted on Feb 6, 2025
Very cozy room - a two single-bed room with a sofa bed to accomodate three people. Checked in late but checked out very early in the morning. The fast checkout (leaving key in the room)really saves some time as we don't need to visit the front desk again.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Guest User
2 Twin Beds Harbour View
Stayed in Apr 2025
Solo travellers
1 review
8.5/10
Very Good
Posted on May 18, 2025
Very spacious. Perfect location!
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Jo Kan
1 King Bed Harbour View
Stayed in Nov 2024
Family
2 review
10.0/10
Outstanding
Posted on Dec 23, 2024
Excellent service and nice hotel with excellent view of the harbour. Thoroughly enjoyed my stay, thank you for such great hospitality.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Mrs traveller
1 King Bed Studio
Stayed in Nov 2024
Couples
15 review
9.0/10
Great
Posted on Dec 20, 2024
We book studio room and it's massive. Few minutes walk from the University station which is very convenient.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Ppmrsleung
1 King Bed Harbour View
Stayed in May 2025
Solo travellers
3 review
9.5/10
Amazing
Posted on Jun 7, 2025
A decent choice if you don’t want to fly but would like to enjoy the feeling of being away home, and the joy of staying next to pool or a bit of gym.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
John William Pingol
1 King Bed
Stayed in May 2025
Couples
9 review
10.0/10
Outstanding
Posted on Jun 12, 2025
Booked this hotel by mistake, thinking it was in Tsim Sha Tsui. While the room was a good size and near University Station (East Rail Line), the location meant significant travel time and cost for sightseeing and shopping. Great for a staycation, but not ideal if you plan to explore Hong Kong extensively. Vegan toiletries and a filtered water dispenser really made me love the stay more.
paoloagabon1
1 King Bed
Stayed in Apr 2025
Couples
1 review
9.5/10
Amazing
Posted on May 26, 2025
Overall my girlfriend and I had a very positive experience staying at Hyatt Regency --- the staff were very polite and hospitable during our stay --- we ate twice at the hotel's restaurant "Cafe" ; once during the morning for their buffet and A La Carte Dinner --- The breakfast buffet has a wide variety of food options to accommodate anyone's cravings and diet restrictions. We ordered the Beef Tenderloin and the the Prawn Linguine for dinner and loved it + got classic cocktails (Mojito and Pina Colada) and their were well made ~
When we choose to stay again at Hyatt Regency, Sha Tin in the future --- we would probably consider getting the Harbor View and enjoy their other facilities (e.g.) Tennis, the pool, their Bar at the 4/F, etc
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Guest User
1 King Bed Club Access
Stayed in Apr 2025
Solo travellers
1 review
9.0/10
Great
Posted on May 18, 2025
Lovely hotel which exceeded my expectations. I stayed in a Club room and the room was big and comfortable, with a nice view of the mountains. No noise from other rooms. The toiletries were especially nice and the filtered water machine was a great addition to the room. Pool area is quiet, clean and surrounded by greenery. The staff were friendly and helpful, especially Rainie on Reception, Tommy at the pool and Godfrey in Club Lounge. Great selection of food and drinks in the evening and all the waiting staff were very attentative. I would stay again. Thank you!
Response from Property: Dear guest, Thank you for the positive review. Glad to know you enjoyed using the filtered water dispenser in guestroom. We place a high priority on both your well-being and the conservation of our planet’s resources. To ensure you have hydration choices that align with our sustainability priorities while travelling, filtered water dispensers are provided in guestrooms to reduce the use of single-use plastic bottles and ultimately tackle plastic pollution. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
Guest User
One Bedroom Executive
Stayed in Apr 2025
Booked for others
1 review
9.0/10
Great
Posted on May 28, 2025
Everyday housekeeping is good, clean and efficient.
Room service food is good. Just like dining in the restaurant.
Response from Property: Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin
ChanKK
2 Twin Beds
Stayed in Apr 2025
Travel with friends
2 review
8.0/10
Very Good
Posted on May 14, 2025
Facilities may be a bit outdated. The sinks in the bathroom don’t work so well anymore so the water piles up before draining. The front desk staff was polite and attentive when we reported the issue, but guess not much could be done. There was a notice letter apologizing for instruction noises, but not mentioned when checking in. However, we didn’t hear anything so nothing to complain about. The gym facilities are decent and staff members are generally really nice and professional. They even have charger and adapter prepared for every room. Pretty happy with the quality of service overall.
Response from Property: Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin