Lionel Hotel Istanbul

Lionel Hotel Istanbul Reviews

Lionel Hotel Istanbul

Yenidoğan, Abdi İpekçi Cd. No: 84, Bayrampasa, Istanbul, 34030, TürkiyeView Hotel Details
Lionel Hotel Istanbul
Lionel Hotel IstanbulLionel Hotel IstanbulLionel Hotel Istanbul
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Guest Reviews of Lionel Hotel Istanbul

8.6/10
Very Good
84 review
Verified reviews
Location7.5
Amenities8.8
Service8.6
Cleanliness9.3
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All reviews(84)
Positive reviews(78)
Reviews with photos/video(18)
Great service(27)
Awesome stay(24)
Clean and tidy(22)
Awesome rooms(16)
Delicious breakfast(11)
Awesome amenities(9)
Large rooms(6)
Negative reviews(6)
Maibucketlist
Superior Double Room
Stayed in Aug 2025
Couple
7 review
8.0/10
Very Good
Posted on Sep 30, 2025
5-7min walk to the nearest metro. Hotel is clean, and offered a free upgrade to make up when there was a miscommunication issue.
Response from Property: Dear Maibucketlist ,Thank you very much for choosing Lionel Hotel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.Please be assured that we have taken your comments seriously and ensure that the necessary improvements are madeWe look forward to have the opportunity to welcome you back and to show you our services at their best.Best regards,Birsen BAHADIRGuest Relations Manager
Chaddddd
Superior Double Room
Stayed in Jun 2025
Solo traveller
11 review
8.5/10
Very Good
Posted on Aug 17, 2025
Good hotel for the price, the location is just not that great.
Response from Property: Dear Guest ,Thank you very much for choosing Lionel Hotel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.Please be assured that we have taken your comments seriously and ensure that the necessary improvements are made It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly. Best Regards Guest Relations Manager Birsen BAHADIR
Czortuna
Superior Double Room
Stayed in Jan 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Mar 26, 2025
Hotel staff is very attentive and friendly. Thank you for the very reasonable price and this beautiful night.
Response from Property: Dear Czortuna , Thank you very much for choosing Lionel Hotel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please be assured that we have taken your comments seriously and ensure that the necessary improvements are made We look forward to have the opportunity to welcome you back and to show you our services at their best. Best regardsBirsen BAHADIRGuest Relations Manager
Guest User
Superior Double Room
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Feb 1, 2025
Very nice staff members like Elif. Very welcoming always available to help with anything if needed.
Response from Property: Dear Guest , Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly. Best Regards, Guest Relations Mısra ÖZÇELİK
Guest User
Deluxe King Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 9, 2025
Fantastic hotel experience in İstanbul. The rooms were modern, clean, and very comfortable. The staff went above and beyond to make our stay enjoyable. The breakfast was delicious with a wide variety of fresh options. Great location with easy access to the city by car. Would definitely stay here again!
Response from Property: Dear Guest ,Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with hotel management. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly.Best RegardsGuest RelationsMısra ÖZÇELİK
Guest User
Superior Double Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 31, 2025
The breakfast was amazing. Service and location is perfect. Couldn’t recommend this hotel enough
Response from Property: Dear Guest ,Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with hotel management. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly. Best Regards Guest Relations ManagerBirsen BAHADIR
Veronika Str
Junior Suite Non smoking
Stayed in Oct 2024
Couple
37 review
9.5/10
Amazing
Posted on Nov 18, 2024
Absolutely great experience staying in this Hotel. The only downside is the location away from all if the attractions. Other than that, absolutely satisfied with everything. Spacious, nice breakfast, room cleaned properly daily. Really enjoyed our stay.
Response from Property: Dear Veronika,Thank you so much for your wonderful feedback. We're thrilled to hear that you had an absolutely great experience with us. It's fantastic to know that you enjoyed the spacious rooms, daily cleaning, and our breakfast offerings. We truly appreciate your comments. We understand that our location may not be ideal for everyone, but we’re glad to hear it didn’t overshadow your overall satisfaction. Should you need assistance with anything during your next stay, or if you'd like help exploring the nearby attractions, please don't hesitate to reach out. We hope to welcome you back soon!Best Regards,Alp MumcuFront Office Manager
Guest User
Superior Double Room
Stayed in Mar 2025
Business traveller
5 review
9.0/10
Great
Posted on Apr 22, 2025
It would be hard to ask for more. Obviously there is always a room for improvement but I have to say that the crew is far pro than anywhere else I have been in this town. Will always come back here. The location is not in the heart of the old town but with 20€ top you are anywhere in the European side of the city.
Response from Property: Dear Guest,Thank you very much for choosing Lionel Hotel and sharing your valuable points with us.We are very pleased to hear that you have been satisfied with the services of our hotel.Your points are always guiding us on our path to continuously improve our services and guest satisfaction.Please be assured that we have taken your ratings seriously and ensure that the necessary improvements are madeWe look forward to have the opportunity to welcome you back and to show you our services at their best.Best regards,Mısra ÖZÇELİKGuest Relations
Guest User
Executive Room
Stayed in Mar 2025
Other
2 review
9.5/10
Amazing
Posted on Apr 5, 2025
Exceptional Stay in Istanbul During my recent visit to Istanbul, I had the pleasure of staying at one of the city's finest hotels. From the moment I arrived, the warm welcome and genuine hospitality from the staff set the tone for a memorable stay. The team consistently demonstrated professionalism, friendliness, and attentiveness—special thanks to Emir for his outstanding service. The rooms were impeccably clean, comfortable, and thoughtfully designed for a relaxing experience. The on-site dining was equally impressive, offering a variety of delicious options. Additionally, the hotel's location is ideal—conveniently situated for exploring the city's major attractions, shopping, and dining. I highly recommend this hotel to anyone visiting Istanbul. It truly exceeded expectations on every level.
Response from Property: Dear Kamal,Thank you very much for choosing Lionel Hotel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.Please be assured that we have taken your comments seriously and ensure that the necessary improvements are madeWe look forward to have the opportunity to welcome you back and to show you our services at their best.Best regards,Mısra ÖZÇELİK Guest Relations
Joud Al Saidi (Student)
Superior Double Room
Stayed in Dec 2024
Travelling with friends
2 review
10/10
Outstanding
Posted on Jan 17, 2025
My experience was perfect
Response from Property: Dear Joud Al Saidi ,Thank you very much for choosing Lionel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with my colleagues.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have speacial requests for your next visit, please do not hesitate to contact us directly.Best Regards Guest Relations Manager Birsen BAHADIR
Guest User
Superior Double Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 13, 2025
Hotel was amazing and services is very good, thank Misra and Elia for the help and support us. We are very enjoy
Response from Property: Dear Zhanna ,Thank you very much for choosing Lionel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with hotel management.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly.Best Regards,Mısra ÖZÇELİKGuest Relations
Guest User
Superior Double Room
Stayed in May 2025
Business traveller
3 review
10/10
Outstanding
Posted on Jun 2, 2025
Your hospitatily is awsome and every thing is good thanks aloy for all
Response from Property: Dear Sheik ,Thank you very much for choosing Lionel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with hotel management. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly.Best RegardsGuest Relations ManagerBirsen BAHADIR
Guest User
Superior Double Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 9, 2025
Clean hotel and excellent customer service.
Response from Property: Dear Guest,Thank you very much for choosing Lionel Hotel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.Please be assured that we have taken your comments seriously and ensure that the necessary improvements are madeWe look forward to have the opportunity to welcome you back and to show you our services at their best.Best regards,Birsen BAHADIRGuest Relations Manager
Guest User
Superior Double Room
Stayed in Jan 2025
Couple
1 review
6.0/10
Posted on Feb 14, 2025
AC was not working well. After heating the room, it gets lower degree. We asked them to fix. Noone fixed. Towels were not clean. Some towels has some dirty spot. And bathroom tap was not working well.
Response from Property: Dear Guest ,We would like to express my sincere gratitude for choosing to stay at the Lionel Hotel and for sharing your valuable feedback with us. Since guest satisfaction is our priority, your comments are very important to guide us to continuous improvement. We have thoroughly discussed the problem you experienced during your stay with all relevant department managers and staff. Based on these evaluations, we will take the necessary measures to provide a better experience to our esteemed guests and make improvements in the quality of service. We would love to have the opportunity to learn more about your concerns and address them directly. We would like to ask you to contact us via the phone number +90549-527-45-00 and we would like you to know that we are sincerely looking forward to meeting with you as soon as possible.We really hope to have the chance to regain your trust in us and welcome you back to have a more positive experience in the future.Best regards,Birsen BAHADIRGuest Relations Manager
Anonymous User
Superior Double Room
Stayed in Jan 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Feb 10, 2025
The hotel is very clean and is conveniently located nearby a metro station that can take you anywhere within the city. The rooms are spacious, the toilets are clean and very hygienic, the staff are very helpful and kind, Emir was of great help to us and made our stay as easy and as convenient as possible. SPA facilities are very nice as well and rooms have all the utilities you need such as a flatiron, coffee/tea machine, soap, shampoo, safe etc.
Response from Property: Dear Guest ,Thank you very much for choosing Lionel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel. I will be proud to share your kind comments with hotel colleagues.Your comments are always guiding us on our path to continuously improve our services and guest satisfaction.It was our pleasure to host you , and we hope to welcome you back soon for another memorable experience.Should you need any assistance or have special requests for your next visit, please do not hesitate to contact us directly.Best RegardsGuest RelationsMısra ÖZÇELİK