Hotel Rivijera

The only good thing about this holiday was the location—it made it easy to escape this disastrous hotel. Other than that, Petrovac itself is amazing. Unfortunately, the hotel experience was a nightmare. The staff were unprofessional, the owner was rude and dismissive, and our room was dirty and reeked of cigarettes. Not to mention, we found cigarette ashes on the balcony floor, and the plug sockets were hanging on by a thread of cables, making the place feel more like a safety hazard than a 4-star hotel. The food was a complete disaster—every meal felt more like a punishment than nourishment. Imagine stale bread, vegetables so sad even a rabbit would turn them down, and dry old meat that had seen better days. NOTHING WAS FRESH; everything was drowned in vinegar as if that could magically keep it edible. Each meal was a challenge, not to mention a constant source of dread.My daughter had to discreetly spit out bites because it was that bad. We asked for water, and they had the nerve to charge us 4 Euros! We flat-out refused to pay since we had supposedly paid for the "full board experience"—whatever that means in this place. The so-called "garden view" was just a view of another hotel with overgrown trees, old sunbeds and a view of a very tall abandoned building. The "private beach" advertised was non-existent—we had to pay £25 just to sit by a nearby beach with a sunbed. If you're visiting Petrovac, my advice is to enjoy the beautiful location but stay far away from this hotel.

Among the worst hotels I have been to. The food is a joke, no sheets in our beds, the smell of clorin all over the hotel. The service……what service! Petrovac is a nice place to visit if you stay a bit away from this joke. Don’t go here, Stay away!!!

This should be a fantastic hotel, but unfortunately it is far from it. It's in a great location right near the beach and restaurants, and a 20 minute drive from Budva. The rooms are spacious, and that's where the positives end. I arrived as part of a tour group and had to walk through an unfinished car park, then out into a long walk in pouring rain to get to the foyer. The bellboy took my luggage to the second building and told us not to use the lift as the door stuck. The stench in the foyer of the second floor was disgusting, with cribs and a dirty, foul coloured mop stored there. The WiFi didn't work, and I was told it was because I wasn't in the main building. There was black mould around the bath, there was no hot water one night and the ceiling in the toilet area was falling in. The furniture in the room is broken and powerpoints are hanging out of the wall. At the dinner buffet and breakfast buffet, even the food looked disappointed to be there. The toaster didn't work, and the restaurant server kept putting tongs in, without turning the toaster off, to retrieve the toast. It's not worth complaining to the manager, as she is too busy taking selfies behind the counter. With a bit of TLC this place could go back to its former glory (which it obviously had by the awards they have on show, which, by the way, are the only things they clean).

We went to Caffe of this restaurant and the staff is great. They are very experienced, they bring positive energy to the customers and they serve great ☕. They also have a good outside pool and they have live music most of the time during those special summer nights when all of us want to relax in a good atmosphere (recommendation to stop by for a quick coffee to escape unreal temperatures that are very common for this region in the summer period).

Hotel was terrible. The room was cleaned once during the entire week and only when required. Beds were miserable, the springs weighed on the back. The staff didn't speak much english and were unfriendly. The breakfast was bad/poorly. There was no garden view, even though it was paid for. There was not airconditioning in May and the door could not be kept open because of mosquitoes. We do not recommend!

This review is to spare those looking for rest and relaxation because you will definitely not find it here. This place is a complete disaster and do yourself a favor and save your hard earned money. What was supposed to be a mini holiday soon became the worst trip ever. Why? Let me count the ways... Check in: The entire experience was a red flag. My Spouse and I were completely disregarded and told "no rooms available" even with a reservation. The staff was completely rude and tone deaf to the fact that whatever is being published on *********** is a lie What is Advertised: Private Beach - Not true. The resort does not allow you to bring towels to the "beach". We tried to access a stretch of beach and we were swiftly kicked out due to not having the correct color bracelet. No Seats. No Umbrellas. All seaweed. Smell like a sewer. Just awful. Very rocky and dirty. Accommodations: Room is very outdated. Smells moldy. No hand soap in the restroom. Shower cover broken. Paid for a view - did not get a view. TV did not work at all. No working AC in the hotel. No snack shops. The glassware and silverware at the buffet are dirty. We were also told if we would like to enjoy the grounds to sunbathe you need to sit on grounds that are covered in weeds and pine needles. The pool is also very dirty. Food: Poor quality. Cold. The same food everyday. Chicken nuggets for breakfast. dirty scrambled eggs. Warm juices and dirty glasses. No healthy options. No onsite convenience store. Plan on walking to search for bottled water. Everything smells like garlic or sewage. Parking: The hotel takes your keys. Plan on parking on a slope and not having access to parking. The parking is at a raggedy abandoned building. Very sketchy and beware. Overall: This is entire trip was very stressful and it totally made me turned off from this place. Avoid at all costs. We were totally cat fished.

. We arrived late at night, about 11pm. Our transfer driver did not know where the entrance to the hotel was located, so he dropped us off at the entrance to what looked like someone's garden, no lighting, no direction markers, no sign of a hotel. A couple of locals took us and our luggage through the trees and car park to hotel reception. We were not expected, there was some confusion as to who we were, who our travel agent was and how long we were staying. Eventually got checked in, then taken on a 10 minute walk along the sea front to the hotel we would be staying in, the Crystal wellness and spa which is connected to the Palace lux hotel. Fairly new with nice rooms on 8 floors, all rooms have balconies in the Crystal. The room had a three seater fold out bed, a superking bed, a mini bar, a TV, free WiFi, lots of storage, an electronic safe, and a nice big bathroom. A couple of downsides, the bathroom wall between it and the living area is clear glass. If you like your privacy, you're out of luck. The view from our balcony was 40% garden/sea view, 60% a derelict building site. Breakfast is buffet style, all the usual stuff, hot drinks, tepid diluted juice, tap water, streaky bacon, three types of egg, sausage with a skin so thick a steak knife would not cut it, salad items, cereals, prepared fruits, yoghurt, cold meats and cheeses and many varieties of bread with jam or Nutella and warm sweet or savoury pastries fresh from the oven. It is the same fare every day, but we have had worse. Dinner is again buffet style but not as varied as we would have liked. Usually, one each of fish, pork or chicken dish, a concoction of vegetables and potatoes done as either wedges or chunks dripping in garlic butter (all cooked nicely but only warm, never hot). Fresh prepared fruit, salad items, and small desserts, which usually disappeared within minutes of being put out. Although we were half board, after 3 nights of the same old same old, we decided to eat out on an evening Although the room we were given didn't have the best view, we were happy not to be in the main building, Not the hotels fault I know, but the locals never seem to smile. They will not queue, and if you inadvertently happen to get in front of a moving one they will barge right through you. Montenegro is a beautiful country along most of the coastline, mountainous, rugged, and quaint villages dotted about but it's people are not the friendliest we've come across. It is cheaper than it's northern neighbour Croatia even though it has adopted the Euro, but it just lacks the friendlier attitude and superior customer service. Probably will not visit again, but it's crossed off the list.

nice hotel with affordable prices. the service is excellent, I am especially satisfied with the maids because everything is so clean that I have no words. we took a room on the first floor and it was quite quiet with a beautiful view of the beach. all recommendations

Disorganized, poor entrance, poor parking space, unpolite staff, not looking the same as on pictures, our room was not available, although we called several times to inform that we are going to arrive late afternoon. We were offer accomodation at other place for first two days and it was not suitable as I was traveling with older person. As we didn't accepted, we were bullied by reception staffa and manager, so we decided to leave and find ourselves another place to stay.