First, the room was advertised as one king and one full size bed and a junior suite. The room had a king size and pull out sofa bed. Which when pulled out was stained, had objects in the bed, no blankets or sheets were provided but the yellow pee stains were the worst. The mini fridge had food in it. There were burn marks on all the tables and sticky gum like stains on the floor. The shower was gross and rusted. The elevator had a line to use and the stairway was locked. They only had one employee who upon my arrival, cussed when i asked to check in. When i complained about my room said she authorize a refund. Apparently, she wasn't authorized to do so and i was denied. I trusted the Shilo name but i have better rooms at a motel 6. Never again will i stay at a Shilo and strongly suggest no one ever stays here unless you done plan on staying the whole night.