After my simplified check in, I knew immediately I was giving this establishment a 5* when I saw my amazing room. I’m a regular visitor to Killarney and did stay here at this location in 2010 but thankfully my work put me up here. Not only were the staff lovely, kind and attentive (more so at breakfast), the location was so handy. I did struggle to get onto the Wi-Fi but that got sorted soon enough. I didn’t check the tv out to see if it worked but everything else was ideal. Tea/coffee making facilities, super organised and well laid out toilet, USBs on the plugs and to top it off, a super cozy bed. Looking forward to my next trip already. As a footnote, the water at reception for people to be able to get a glass the moment they walk in is perfect. You don’t know everyone’s background or how their day was so to be well positioned to give them just something small is also something so meaningful.