Pet-friendly Hotels in Kingston upon Thames

With a stay at SERCASA - Appletree Court - Kingston in Kingston Upon Thames (Canbury), you'll be a 4-minute drive from Thames River and 7 minutes from Hampton Court Palace. This upscale apartment is 7.8 mi (12.6 km) from Kensington High Street and 8.5 mi (13.7 km) from Westfield London Shopping Centre.Guests will find features like a virtual front desk.Make yourself at home in one of the 8 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 43-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided once per stay.

I booked the hotel through secret escapes as a surprise for my wife’s birthday,on arrival she commented how lovely the hotel was,we was early so we went into town,when we got back, we were given the keys to one of the cottage rooms ,we were very disappointed to have paid so much for our stay and to have been put in an accessible room (disabled) when there were clearly other rooms available. We were tired after our drive and walk out so we got showered and went for a drink in the bar,my wife asked for a cocktail and the bartender said he hadn’t had the training yet but made one for her anyway,he then left the bar and another young bartender came over and was talking to us about the hotel etc and a senior gentleman came over and said to him,come with me I want you to do something else,this was as I was about to order my drink and half way through conversation with him,so we got up and went in for dinner,we ordered a bottle of Sauvignon for around £32, the waiter put it in the ice bucket with lid on and walked away,surely I should of been asked to taste the wine,we then had to pour our own drinks for the rest of dinner,the wine itself was very poor and not worth the money paid,I’m not normally one to moan but I think £262 for a night in an accessible room for my wife’s birthday wasn’t good enough,the staff at the reception were excellent but waiters at dinner need to brush up on there service skills ,even at breakfast,we were asked if we wanted tea or coffee and had to remind the young lady 3 times as she kept forgetting

I had a premier room which was worth the extra cost. Dinner service was awful took 2 1/4 hours to eat 2 courses. No staff and I was the only one in at the time. Had to wait nearly 15 minutes to be seated and have order taken. Ordered Nachos, waiter came back and asked if that was with chilli, no just normal. 20 minutes later served Nachos with chilli. After waiting to send it back I had to bang on the kitchen door to do so. 10 minutes later, can't for normal as no sour cream. Re-ordered wings - no wings. Then main arrived as kitchen didn't want it getting cold (which it was). Later that evening @ 9:45 was a knock on door saying the wine I had wasn't part of the Meal Deal. I told waiter I was on that and showed voucher at the time. After a discussion they took that off as he should have told me, Menu is really unclear about what is and what is not included. Food was of a poor quality but breakfast was better

With a stay at this apartment in Kingston Upon Thames (Grove), you'll be a 1-minute drive from Thames River and 7 minutes from Hampton Court Palace. This apartment is 9.3 mi (15 km) from Kensington High Street and 10 mi (16.1 km) from Westfield London Shopping Centre.Featured amenities include laundry facilities and an elevator.Make yourself comfortable in this individually furnished apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include a desk and a separate sitting area.

With a stay at this apartment in Kingston Upon Thames, you'll be 2.3 mi (3.6 km) from Hampton Court Palace and 9.9 mi (15.9 km) from Westfield London Shopping Centre. This apartment is 10.7 mi (17.2 km) from Harrods and 10.8 mi (17.4 km) from Royal Albert Hall.Guests will find features like internet access.Make yourself comfortable in this individually decorated apartment, featuring a kitchen with a refrigerator and an oven. Complimentary wireless internet access keeps you connected, and a 42-inch Smart television is provided for your entertainment. Conveniences include a desk and a separate sitting area, and you can also request a crib/infant bed (surcharge).