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5 star

The Lalit Great Eastern Kolkata
4.1/573 Reviews

The Lalit Great Eastern Kolkata

Kolkata|0.46km from रिलायंस सेंट्रो
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

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Business travel

The Lalit Great Eastern Kolkata
4.1/573 Reviews

The Lalit Great Eastern Kolkata

Kolkata|0.46km from रिलायंस सेंट्रो
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

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Breakfast

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Top rated hotels in Kolkata

Searching for hotels near रिलायंस सेंट्रो? Compare room rates and reviews to find your ideal stay.
The Lalit Great Eastern Kolkata
4.1/573 Reviews
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.
Peerless Hotel Kolkata
3.9/562 Reviews
I don't know if I can get an extra bed. The service is very good. The attitude of the Indian service industry is much better than that of China. Of course, the hardware is not as good as the domestic one. Overall health is good, and outdated facilities do not affect the use.
The Elgin Fairlawn, Kolkata
3.9/554 Reviews
Booked this hotel through Ctrip. From the surprise at the beginning to the surprise later, I was glad to book this hotel. There are no luxurious facilities here, but the imprint of time flows everywhere. It has the memory of this city and witnesses the history of British colonialism. Meals may not be grand, but each one is carefully crafted and masterpiece. The guests in the hotel are from all countries, or the whole family is on vacation, or come here to write ... Next to the Indian Museum, Victoria Memorial ... If you are traveling to Kolkata, be sure to stay at this hotel. i
The Oberoi Grand Kolkata
4.6/5108 Reviews
The hotel's food and beverages are fantastic (pictured), the breakfast is very rich, and the Chinese buffet is also the same (the RMB is close to two hundred). The service was very considerate. One night before check-out, the front desk called the room to get information about the flight. When I knew that it was a flight at 5 pm, I immediately indicated that I could extend the check-out time to half past two. Every time I go out, the staff of the Concierge will use the uber to call the car, and I will not bother. The room cleaning was also very careful. Next time, I will choose to live. The downside is that the market on both sides of the door is too embarrassing, and I can't go out for a walk at night, but the hotel is soundproof, and entering the iron gate is another quiet world. Also, the toilet flushes and needs strength. In addition, perfect.
Hotel Samrat
1.9/51 Reviews
The hotel is near to the Esplanade Big Bazaar. The hotel is okay for staying but it is old structured. The staffs are good.
The Lindsay
2.9/528 Reviews
One of the best hotel ever visited in kolkata the staff behaviour was so pleasant and so kind All the facilities provided by the hotel altair was just awesome Hotel Member Name Sri***ta was very helpful and kind provided extra time and allowed as to swim as per our want without any restriction That was really kind and lovely gesture from them loved the experience

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Kolkata Travel Guide

Book your hotel on Trip.com for an amazing travel experience. Planning a trip to Kolkata? Located in India, Kolkata is a well-known and vibrant city. You can stay 3-5 days at hotels in Kolkata without running out of things to do.

Every day, travelers worldwide arrive at Netaji Subhas Chandra Bose International Airport to start their vacations and business trips in Kolkata. If you don't want to take a flight, coming to Kolkata by train is a good choice as well.

You don't have to worry about accommodations when traveling to Kolkata. Here, there are more than 332 hotels for you to choose from. Kolkata has many well-known chain hotels which are suitable for both business trips and vacations. In Kolkata, chain hotels such as Howard Johnson are one of the top choices among travelers. Those who favor Howard Johnson can choose a hotel under its name. The Oberoi Grand Kolkata is one of the most popular hotels in Kolkata. If you're still unsure, Trip.com recommends Hyatt Regency Kolkata.

In the city center of Kolkata, you'll have easy access to Boi Chitra Gallery, Belur Math Shrine, Marble Palace. You can choose attractions in Kolkata that are perfect for a weekend getaway, such as Shyama Raya Temple. You can also visit top-rated attractions like Indian Museum, Tangra China Town, The Mother House. With a developed commercial area, visitors can head to Quest Mall, New Market, Sudder Street for a great shopping experience.

Average Temperature

• January to March: 26.62°C during the day, 20.52°C at night

• April to June: 32.64°C during the day, 28.13°C at night

• July to September: 30.7°C during the day, 27.57°C at night

• October to December: 27.24°C during the day, 21.97°C at night

Average seasonal Rainfall

• Spring: 25.33 cm

• Summer: 163.33 cm

• Autumn: 349.33 cm

• Winter: 62.0 cm

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