1, Jalan Singgah Mata, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
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Guest Reviews of Cititel Express Kota Kinabalu
8.9/10
Very Good
664 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.4
Service8.9
Cleanliness9.1
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All reviews(664)
Positive reviews(647)
Reviews with photos/video(188)
Convenient for shopping(27)
Located in the city centre(23)
Well decorated(17)
Comfortable bed(15)
Clean bathrooms(10)
Many dining options(6)
Has rooms for families(5)
Luggage delivery service(5)
Negative reviews(17)
Guest User
Superior Double Room
Stayed in Sep 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Oct 22, 2025
I like the room , it is clean and everything just superb. Location is good. I will stay here again if revisit here
Anonymous User
Standard Twin Room
Stayed in Aug 2025
Solo traveller
36 review
10/10
Outstanding
Posted on Sep 20, 2025
This hotel is located at the KK city centre, it's very conveniece for hanging around the city centre. The nearest shopping mall is Centre Point, the Imago Shopping Centre also conveniece access by order grab to pick. Overall this hotel is good and suitable for traveller looking for conveniece access to city centre surroundings.
Maiyo
Standard Double Room
Stayed in Aug 2025
Business traveller
169 review
8.0/10
Very Good
Posted on Sep 22, 2025
I had a good stay at Cititel Express Kota Kinabalu. The cleanliness was well maintained and the location is convenient for getting around the city. The service was satisfactory and the staff were generally helpful. The amenities provided were also good for a comfortable stay. Overall, it is a suitable choice for business travellers looking for a practical and affordable hotel in a central location.
LauTK
Standard Single Room
Stayed in Sep 2025
Business traveller
22 review
9.5/10
Amazing
Posted on Oct 28, 2025
Hotel is at strategic location and easy to find a place to eat.
mrjoelam
Standard Double Room
Stayed in Jul 2025
Travelling with friends
12 review
10/10
Outstanding
Posted on Aug 14, 2025
• Excellent Location – Right in Kota Kinabalu city centre, making it very easy to walk or take short rides to popular spots.
• Tourist Spots Nearby – Close to Gaya Street Sunday Market, Handicraft Market, Jesselton Point (ferry to islands), Imago Shopping Mall, and the Waterfront seafood restaurants.
• Value for Money – Affordable rates for a clean, comfortable stay.
• Friendly Staff – Helpful and welcoming service for both leisure and business travellers.
From the hotel, you can walk about 10 minutes to the Handicraft Market, then continue another 5 minutes to the Waterfront for dinner, all without needing a taxi.
Brandon104
Standard Single Room
Stayed in Sep 2025
Solo traveller
11 review
7.5/10
Posted on Oct 5, 2025
Suitable for sole traveller. A lot of food surrounding
Guest User
Superior Twin Room
Stayed in Oct 2025
Travelling with friends
1 review
9.5/10
Amazing
Posted on Nov 8, 2025
Everything is good .
LilyWong1025
Standard Twin Room
Stayed in May 2025
Business traveller
3 review
8.5/10
Very Good
Posted on Jun 28, 2025
The room is small. 2 Single beds are just next to each other. For me it's OK as I am traveling for business. Strategic location with multiple attractions just around that area.Supplied Essential amenities
faisty
Standard Double Room
Stayed in May 2025
Solo traveller
9 review
10/10
Outstanding
Posted on Sep 10, 2025
Room : basic room, compact yet functional, suitable for solo traveller
Bathroom: shower was perfect
AC working wonderfully
Location : very convenient, surrounded by restaurants and close to mall
ericlaiys78
Standard Double Room
Stayed in May 2025
Business traveller
5 review
10/10
Outstanding
Posted on Jun 27, 2025
short stay for 1 day business trip. location is great at city center. easy to move around.
Guest User
Standard Twin Room (No Window)
Stayed in Sep 2025
Couple
2 review
7.0/10
Posted on Oct 22, 2025
Recommendd…top service
Anonymous User
Standard Double Room
Stayed in May 2025
Business traveller
2 review
9.5/10
Amazing
Posted on Jun 14, 2025
Hotel was more luxurious than expected. Tv especially working great compared to other budget hotels. The location is great, can walk or get to other parts of Kota Kinabalu easily.
Sarilin
Standard Double Room
Stayed in May 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jun 12, 2025
Cititel Hotel offers excellent value and convenience for business travellers. Located strategically with easy access to key commercial areas and transport hubs, it provides a seamless experience for those on a tight schedule. The rooms are clean, comfortable, and equipped with essential business amenities including fast Wi-Fi and a functional workspace. The staff are professional and efficient, ensuring smooth check-in and check-out processes. Whether for a short business trip or an extended stay, Cititel Hotel delivers reliability, comfort, and convenience.
RondaWorld
Superior Twin Room
Stayed in May 2025
Business traveller
16 review
10/10
Outstanding
Posted on Jun 14, 2025
Very spacious and clean room, Great place to rest your bone after a full day of business meetings!
Dennis Ting
Standard Double Room
Stayed in May 2025
Solo traveller
21 review
9.5/10
Amazing
Posted on Jun 7, 2025
The hotel located at good location. Right behind the famous welcome seafood. In addition, the receptions are friendly and helpful. Recommended…