Krakow Grzegorzki Hotels

The reception at the front desk is still very good, but the facilities are really unsatisfactory: The basin and drain in the toilet were broken, and the water was everywhere after taking a shower, even soaking the carpet outside the door. There is no kettle in the room, hot water can only be picked up in the kitchen downstairs. Others are okay, maybe the above is an accidental situation.

The hotel is very well decorated. I like it very much and everything in the room is very good. It is the hotel breakfast that has not changed for 4 days, and it is almost the same every day. This is the lack of it. In addition, the hotel location is a bit far from the city center! There is a problem with the tram station at the entrance of the hotel in the past two days. I have to take one more stop. 🙁

For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays

The hotel has a restaurant that is both inside and outside. It’s okay. In the evening, many people bought beer and sipped it in the hotel’s yard. It’s quite interesting to experience the feeling of the neighborhood. The location of the hotel is very good, transportation, shopping, dining are very convenient, very close to the old city.

Close to the Tauron Arena and that was it. Room clean and tidy. attractive price, as it was ordered almost at the last minute. Breakfast tasted good and you could choose something for everyone who liked it, great variety. the service is also very nice. thank you

Best place to stay in Krakow, very close to the main train station, has a team stop nearby, not far from the old town. Perfect facilities, including washing machine, dish washer, iron, coffee machine and so on. Defenetly the best for this price! Very kind staff at the reception!

The feeling of being home Comfortable, square, complete facilities, good location, very affordable price, very high cost performance! The girl at the front desk is very nice, and the people with good attitude are sweet. The hotel has free parking, but you have to make a reservation in advance, which saves parking fees. The room is large, more than enough for two people. The room is not old and has all kinds of facilities. If you want to cook, you can cook (no open flame is safe). We cook breakfast in the apartment every day. There are refrigerators, ovens, induction cookers, microwaves, pots, plates, spoons, etc. The apartment upgrades my door for free, which is very good. The hotel is in a good location, within walking distance of the city, and much quieter than the city. There is no need to complain in any way. There are only a few suggestions: 1. It would be perfect if there is a conditioner 2. There are too few hangers, it is recommended to add a few more 3. It would be better to provide soup bowls 4. After the toilet door is opened, the door handle is always scratching to the arm. It is very painful. It is recommended to put a protective film on it. We have all been scratched.

Such a lovely place in a nice neighborhood with some good restaurants “around the corner “ . We had 2 standard rooms and they were very spacious. Clean rooms and very comfortable beds. And we can only agree with a lot of other guest. This place have wonderful staff. So helpful, nothing we asked for were a problem . The breakfast is small but delicious :) This is a place I really would recommend to anyone that are visiting Krakow and are able to walk up some stairs. There is no elevator, and that I can understand could be a problem for some people.

The hotel is the on the verge of old town, pretty far away. It's okay for business travel. I like it because the room is bigger comparing to other four star hotels in downtown.

Perfect location near the Main station: Krakow Glowny. Only 10 minutes walk to reach the train station.