Guest Reviews of Tribeca Serviced Hotel by Millennium
8.1/10
Very Good
289 review
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Verified reviews
Location8.8
Amenities7.8
Service7.6
Cleanliness8.0
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All reviews(289)
Positive reviews(262)
Reviews with photos/video(105)
Great location(92)
Great swimming pool(24)
Convenient for shopping(19)
Perfect for kids(13)
Tasty dinner(7)
Has an infinity pool(5)
Has facilities for children(4)
Loved the night views(3)
Negative reviews(27)
Tong SL
Executive Suite A
Stayed in May 2025
Business traveller
19 review
8.0/10
Very Good
Posted on Jul 3, 2025
Great location within walking distance to a nearby spot. The hotel facilities are suitable for travellers and their family members.
Guest User
Duo Suite 1A
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 23, 2025
Very good hotel, many eateries nearby, only 10min walk to TRX, good service, many facilities like 2 pool, gym, kids indoor playground, mini arcade, very good service by hotel staffs make you feel welcome.
6/10
Anonymous User
Studio Suite
Stayed in May 2025
Family
3 review
8.0/10
Very Good
Posted on Jul 2, 2025
nice place to stay with family.many game for kid,will come again for jungle pod/zen pod/moon deck.very awesome place to stay with family👍
Anonymous User
Studio Suite
Stayed in May 2025
Couple
1 review
6.5/10
Posted on Jun 24, 2025
Really a very disappointed.The water is leaking to the whole room and the bed sheet is dirty.Dont stay this hotel unless you want to have nightmares.I only appreciated the service of the door man Malay uncle for his outstanding and fast response.
Itsnotvans
Executive Suite B
Stayed in May 2025
Family
4 review
9.0/10
Great
Posted on Jun 8, 2025
Location and room is great! I like how there are 2 toilets in one service apartment. Downside is they do not change towel until 3 days later even though requested to change. No tissue box in the room. WiFi in the 2 bedrooms are not very strong. Best is at the living room. Overall I still enjoyed my stay and staff are very friendly.
Linok81 Linoks
Duo Suite 1A
Stayed in May 2025
Family
43 review
10/10
Outstanding
Posted on Jun 22, 2025
Big Room for my small family. Happy with that amazing breakfast. Everything perfect.
James
Studio Suite
Stayed in Jun 2025
Business traveller
2 review
7.5/10
Posted on Jul 11, 2025
Nice location, close to Bukit Bintang business center.
Teng CK
Duo Suite 1C
Stayed in Feb 2025
Family
4 review
7.0/10
Posted on Mar 20, 2025
We one big group with 15 members arrive early at 1.30pm but can’t early check in. So we go nearby 铭记粥品to eat lunch. After finish our lunch then we go for checking.
Con’s:
One of our room aircon remote control is spoiled. So the aircon maintenance at 18 degree for whole night. In the next day they just help us change it after we feedback.
Toilet seat is a bit dirty and smelly.
Pro:
A lot of free facilities like pool, game. Suitable for family with kids.
Anonymous User
Duo Suite 2A
Stayed in Jan 2025
Family
1 review
6.5/10
Posted on Feb 11, 2025
Location is good, very near to TRX. However it is not easy to get to Pavilion as crossing the road is dangerous.
Room was facing Capri hotel, however it is also not very clean, not much selection for breakfast.
teachutube1
Duo Suite 1C
Stayed in Jun 2025
Family
16 review
7.0/10
Posted on Jul 12, 2025
Disappointing Stay Despite High Hopes
We were genuinely excited to stay at Tribeca, especially given its prime location, appealing facilities, and our previous positive experiences with Millennium hotels. We even secured a discounted rate, which made it seem like the perfect place to end our holiday. Unfortunately, the reality fell far short of expectations.
Breakfast was extremely limited and disappointing. On our first morning, breakfast was moved to the pool area due to a function, which left us struggling to find seating. The food options were underwhelming—only one juice (orange) and flavored water were available. The coffee and tea were pre-made and cold. Hot food consisted of fried items like nuggets and spring rolls. There were no pastries, only scrambled eggs, one type of cheese, and plain toast — not what we expected from a hotel of this caliber.
At check-in, we were informed about a complimentary dinner, with drinks at guests' own cost — a fair offer on the surface. However, once seated, we were told that the dinner was only complimentary if we purchased a drink. As non-drinkers, our only options were mocktails starting at RM25. Considering we could have had a full meal outside for slightly more, this felt misleading and disappointing.
The most frustrating part of our stay, however, was the lack of housekeeping. At check-in, we requested daily cleaning. On the first day, no one showed up until 5:30pm after we called to follow up — just as we had returned from a long day out. We had to settle for just towel and water replacement. On the second day, we returned around 6pm to find our room had not been cleaned at all. When I called reception, I was told that housekeeping was no longer available and that they would not even remove the garbage. In over 25 years of travel, I’ve never encountered a hotel that refused to remove garbage for a guest, especially when the room had not been cleaned.
While the facilities like the two pools are visually appealing, there are no poolside services or towels provided — so be sure to bring your own.
We had recently stayed at Dorsett Residences and believed Tribeca would be an upgrade. Unfortunately, it was not. The room was smaller, older, had only one bathroom, and the service was subpar.
The only real positive was the location — central, convenient, and well-connected. Sadly, everything else from food to service left us disappointed. We will not be returning.
Anonymous User
Executive Suite A
Stayed in Dec 2024
Family
3 review
10/10
Outstanding
Posted on Jan 4, 2025
Nice place to stay while in Kuala Lumpur.
Walking distance (less than 500 meter) to TRX Mall & Pavilion Mall.
Victor
Duo Suite 1C
Stayed in May 2025
Family
2 review
5.0/10
Posted on Jul 4, 2025
The unit apartment was not well maintained. The bathroom had bad smell. The furniture so bad and very dangerous to sit on the chairs.
The rest was excellent.
Jasveen
Duo Suite 2A
Stayed in Nov 2024
Travelling with friends
32 review
8.0/10
Very Good
Posted on Dec 18, 2024
Spacious 2 bedroom + 2 bathroom. Great location. Walking distance to pavilion mall and berjaya times square. There's also a really good breakfast place walking distance to the hotel - grumpy bagels. Has the best bagels ever!
Guest User
Executive Suite B
Stayed in May 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Jun 13, 2025
room was very comfortable and clean, the food and drinks at the lounge was good too especially their wagyu burger.
Bee Chin
Duo Suite 1C
Stayed in Nov 2024
Family
4 review
8.0/10
Very Good
Posted on Dec 17, 2024
Pros: Excellent location in bukit bintang area, around 5mins to TRX & 8 mins to pavillion, fahrenheit88, lot 10, starhill etc. Complimentary & delicious lunch for guests at the millennium lounge though beverages are chargeable. It's spacious and comes with two bedrooms. There are two TVs that comes with netflix, youtube etc in living and main bedroom. Balcony with racks is good for drying clothes. Quite responsive hotel staff. If taking coach bus by transtar, cityline etc, the hotel is a boarding/drop off point.
Cons: Housekeeping needs improvement - dried up blood stain on duvet, bath towels with stains etc. Will experience traffic jam during peak hrs as it's located along a busy stretch of road. Rooms facing capri, dorsett hotels on the main road can be noisy at night. Swimming pool on level 37 seems to be heavily utilised. Personally feels that room in need of refurbishment/renovation