Guest User
April 29, 2024
The front desk was very welcoming, but: All the reviews, including the room I booked, provided fruit, drinks and snacks when checking in. The room I stayed in only had sugar and 4 bottles of water, nothing else. (When checking out, I saw the cleaning lady's cart was full of drinks.) Only my room was missing this and that. The service of this hotel is very unstable. There is a load-bearing wall pillar in the middle of the window of the room, which makes the whole room look very depressing. Other rooms have a large floor-to-ceiling window. I arrived at around 4 pm, which was still early, but I was given the worst room. Room 313, the tea room at night, and the top floor are not open. There are a lot of paid consumption in the room, eye masks: 9.9, facial masks, red wine, bath balls, etc. The packaging is full of marks, and Hermes toiletries are placed on one side, which feels like it lowers the grade. The room fee is more than 600, and it feels not worth the money. Not recommended to stay
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