Hotel Riu Palace Tres Islas

Just returned from the most relaxing 7 nights at this hotel. A family of 2 teens, 2 middle aged and 2 elderly. Couldn't fault the hotel at all! Beautiful setting, food was good quality, plentiful and varied. Great selection for vegetarians too. The staff couldn't do enough to help us and the waiters/waitresses enjoyed banter too. We spent most days next to the pool. There are 2 pools (1 heated). They are clean and the heated pool has a ramp in to it to make it easier to get in and out. The towel changing hut is open between 8am and 1pm daily. Drinks are served by friendly waiters circulating the pool during the day. There is access to the fabulous beach on either side of the hotel; one side has steps, the other doesn't. A taxi costs approx 8 Euro to get to Corralejo which we found reasonable. We were advised by the rep not to take the bus as it is unreliable. The only 2 dislikes about the destination is the wind. I usually like a good breeze, but I suffer with asthma and the wind must have thrown dust and sand in to the air which made my asthma very bad a night time even with inhalers and I didn't sleep very well. Also, the currents in the sea are very deceptive and dangerous. My dad was dragged in to the rocks (looked like sea****) and panicked because he couldn't put his feet down, and got dragged under the water. Another tourist also had emergency attention with CPR on the beach. The Spanish don't have flags to encourage you to swim between so ask where is safe. It is windy most of the time, making the sea potentially dangerous even though it is stunning. The wind and its effects on my asthma would stop me from coming to the island again sadly which saddens me as it it really was a great destination for all ages.

Location of the Hotel perfect for relaxing and walking on the beach. The hotel is not responsible for the umbrella and sun bed in the beach (to be paid ). Furniture need to be modernized, but they are confortable. Service is appropriate for a 4* star hotel. Cleaning was ok. Show was basic and not very professional if we compare to other RIU Palace. Kitchen was really basic and repetitive , with industrial food served (frozen pizza, ect….) valid for maximum a 3* star restaurant. Crystal restaurant was nice. (very nice wines served). We where disappointed by the ALL-IN service. The ALL-IN drinks where of poor quality, using the local products , presentation was really minimal. If you pay the drinks, the presentation is perfect and quality of products ok (served at table with the original bottle). This difference need to be announced to the customer on your brochure.

Overall the cleanliness of the hotel was Excellent, how ever the restaurant was also excellent untill it came to the BIRDS STANDING and FEEDING off the buffet tables, sorry but in the UK your Restaurant would have bean shut down on the spot Great hotel & staff but we will not be returning

We have been holidaying here for 18 years and love the location on the beautiful beach. Rooms are a little outdated but very comfortable. Staff always helpful and friendly.

We have recently returned from a weeks stay here. As other reviews the hotel is a little dated but this is more than made up for by the friendly staff and the good service. The food was delicious and a great variety of choice. The beach is very clean and sea a lovely turquoise. The sun beds on the beach were 5 euros each for the day so we spent most of the time by the pool which was spotlessly clean. The evening entertainment was good and we overall had a very relaxing holiday. I would recommend this hotel and would be happy to come back again.

Staff were absolutely fantastic 👏 rooms a bit dated but nothing to complain about as they were spotless and location for us was perfect because we love the beach but the food was a big let down to be honest. I have stayed in many of buffy style hotels and to be honest this is the first one that I couldn't eat in after the 2nd night we had to go into town it was shocking. But that was our only fault with this hotel and I'm sure they will be trying to improve because I'm guessing I'll not be the only one saying it

Staff are lovely but the rooms feel dated. The all inclusive food is plentiful with a wide variety but not much seasoning. Birds are allowed to fly through the restaurant and feed from the unprotected food. Quaint but not hygienic. Would not really recommend this one.

Let me put it this way, the best of the hotel is the staff, indeed very helpful people. Top cleaning service. We booked this 12 night stay 6 months in advance. And we get this low quality room where there are things in the bathroom literally falling apart on the extremely windy side in the exterior of the hotel, on the convex part. Again, go ask for another room, motivate the people. We get our quiet room with pool view where you can actually sit on your balcony without the fear of your kid being blown away. The all inclusive food is cheap but at least we didn't got sick. The drinks are okay. To top it all, there was a infected urine scent fogging around the restaurant terrace and even our balcony. I don't even want to mention the gym... I know, you get what you pay but let it be nice, clean and smell neutral!

We have just returned from a week all inclusive at the hotel Start with the positives, of which almost everything right from the moment you arrive. Staff, room, service, food, cleanliness, drink quality, all commendable. Now the big down fall has to be dining with birds which fly in and out of a double open door throughout breakfast and lunch pecking at unprotected food, mainly sweet things. The solution appears to be simple, a light chain drape on the double door backed up by a red and green sign to tell people which side to use for entry and exit as many people choose to use the pleasant large outside dining area.